Ngā Hipanga Whakahaere i roto i te Tukanga Whakahaere Mahi
Ko te whakahaere mahi he raupapa tukanga e whakarite ana kia tutukihia ngā whāinga o te whakahaere mā roto i ngā takoha takitahi me te rōpū e taea te ine. Heoi, ko te whakahaere mahi angitu ehara i te mea ko te kounga o te kaiārahi, ko te rautaki pakihi rānei anake, engari ko te tikanga whakahaere anō hoki. Mā te whakahaere pai e tika ake ai te tukanga aromatawai, ka tika ake ngā raraunga, ka tika ake te kawenga o ngā whakataunga, ā, ka āwhina i te whakapai tonu. E matapakihia ana e tēnei tuhinga ngā mahi whakahaere nui i roto i te tukanga whakahaere mahi, mai i te whakamahere ki te whai ake.
1. Whakatūria ngā Kaupapa Here me ngā Anga Whakahaere Mahi
Ko te taahiraa tuatahi i roto i te whakahaere ko te whakarite kia mārama te kaupapa here whakahaere mahi a te whakahaere. Hei tohutoro tēnei kaupapa here mā ngā rōpū katoa: te kaiwhakahaere, te HR, me ngā kaimahi. Kei roto i te whakahaere i tēnei wāhanga te whakawhanake i ngā tuhinga mana (hei tauira, ngā aratohu, ngā SOP rānei) e whakamārama ana i ngā whāinga, ngā mātāpono, ngā wā aromatawai, ngā tikanga aromatawai, ngā tūranga o ia rōpū, me ngā hua o ngā hua aromatawai.
Hei tāpiritanga, me whakatū e ngā whakahaere he anga matatau me ngā tohu mahi matua (KPI) hei pūtake mō ngā aromatawai. Me tuhi tēnei anga, me ngāwari hoki te uru atu, kia iti ake ai te tūponotanga o ngā whakamaoritanga rerekē. Ki te kore he kaupapa here kua tuhia pai, ka tūpono te tukanga aromatawai kia noho takitahi, kia uaua hoki te whai whakaaro.
2. Te Whakamahere Mahi: Te Whakatakoto Whāinga me ngā Tohu
Ko te whakamahere te tūāpapa o te whakahaere mahi . I roto i te taha whakahaere, me whakatū e ngā whakahaere he puka, he pūnaha matihiko rānei hei tuhi i ngā whāinga mahi mō ia tūranga. I tēnei wā, ka whakaae ngā rangatira me ngā kaimahi ki ngā whāinga e hangai ana ki te rautaki a te whakahaere.
Ko ngā mahi whakahaere ko: te tuhi whāinga i runga i te mātāpono SMART (Motuhake, Ine, Achievable, Relevant, me te Time-bound), te tuku taumaha ki ia tohu, me te whakarite wā aromatawai (ia marama, ia hauwhā, ia wāhanga ako, ia tau rānei). Me tuhi me te whakamana i ēnei whakaaetanga katoa, hei tauira mā te waitohu matihiko, mā te whakaaetanga rānei i roto i te tono HRIS.
He "kirimana mahi" anō hoki te tuhi whāinga pai , kia mārama ai ngā kaimahi ki ngā tumanakohanga, ā, kia whai aratohu ai ngā kaiwhakahaere mō te whakangungu.
3. Te Kohikohi Raraunga Ā-Wā me te Tuhi Mahi
Ko te taahiraa whakahaere e whai ake nei ko te kohikohi tonu i ngā raraunga mahi. He maha ngā tukanga aromatawai ka rahua nā te mea kāore ngā raraunga e kohia ana i roto i te wā, ka waiho ko ngā aromatawai e ahu mai ana i te mahara, i ngā whakaaro hou rānei (te whakaaro hou). Nō reira, me whakatū e ngā whakahaere he tikanga tuhi mahi, mā te ringa, mā te pūnaha rānei.
Kei roto i ngā raraunga kua kohia ngā tatauranga whakatutukitanga (hoko, hua, kounga), ngā tuhinga kaupapa, ngā pūrongo a te kiritaki, ngā ngaronga mahi, me ngā taunakitanga o ngā whanonga mahi e hangai ana ki ngā pūkenga. I roto i ngā mahi whakahaere, he mea nui kia whakarite kia ōrite te whakatakotoranga raraunga, kia mārama ngā pūtake raraunga, me ngā rā tuhi rite tonu.
Hei whakarite i te pono o ngā raraunga, me whakahaere e ngā wāhanga HR me ngā wāhanga e pā ana te manatoko māmā, hei tauira, te whakataurite i ngā pūrongo ki ngā pūnaha whakahaere, te whakahaere rānei i ngā tauira arotake.
4. Aroturuki me te Whakangungu: Ngā Tuhinga Whakangungu
Ehara i te mea he aromatawai whakamutunga noa iho te whakahaere mahi, engari he tukanga whakangungu hoki mō te tau. Mō te taha whakahaere, me tuhi ngā mahi whakangungu katoa, ngā hui takitahi, ngā aromatawai ā-wā rānei. Me whakauru ki roto i ēnei tuhinga whakangungu: ngā take i kōrerohia, te ahunga whakamua ki ngā whāinga, ngā arai, ngā mahere whakapai ake, me ngā herenga whai muri.
E rua ngā take e hiranga ai te tuhi i te whakangungu. Tuatahi, ka whakaratohia he tuhinga kua tuhia kua tutuki i te kaiwhakahaere tana mahi ki te tautoko i te kaimahi. Tuarua, ka whakaratohia he pūtake mō ngā aromatawai whaitake ake , ā, ka ārai i ngā taupatupatu ina panuitia ngā hua aromatawai.
Ka taea e ngā whakahaere te whakamahi i ngā tauira meneti whakangungu, i te āhuatanga "tuhipoka mahi" rānei i roto i te HRIS kia māmā ake ai te whai me te ārai i te ngaro.
5. Aromatawai Mahi: Te Whakatinanatanga me te Whakaoti o ngā Tuhinga
I te wā aromatawai, ka nui ake te hiranga o te whakahaere, nā te mea ko te whakatau i te putanga whakamutunga me tōna pānga ki te mahi me te utu. Ko ngā tuhinga me whakaoti ko te puka aromatawai, te taunakitanga o te whakatutukitanga KPI, ngā tuhinga whanonga/pūkenga, me ngā urupare mai i ngā rōpū e tika ana (hei tauira, ngā hoa mahi, ngā kiritaki ā-roto rānei mēnā kei te whakamahi i te aromatawai 360-tohu).
Kei roto hoki i te whakahaere te whakarite aromatawai, te tuku whakamaumahara ki ngā kaiaromatawai, me te whakarite kia mārama ngā kaiaromatawai katoa ki ngā aratohu aromatawai. Ka taea e te HR te whakahaere i ngā hui whakamōhiotanga hei whakarite kia rite tonu ngā paerewa aromatawai, tae atu ki te whakatauranga, te tuhi kōrero whai hua, me te karo i te whakaaro pākiki.
Ki te whakahaerehia te tukanga matihiko, me whakarite kia pai te haere o te urunga ki te pūnaha, kia mārama ngā herenga wā, ā, kia haumaru hoki te penapena raraunga.
6. Te Whakamātautau me te Whakamana i ngā Hua Aromatawai
Ko te whakatikatika he tukanga whakatairite i ngā hua aromatawai i waenga i ngā waeine, i ngā kaiwhakahaere rānei kia rite ai. I roto i te whakahaere, kei roto i tēnei wāhanga he hui whakatikatika, he meneti, me tētahi whakataunga whakamutunga kua tuhia. Ko te whāinga he whakaiti i ngā kore taurite aromatawai, pērā i ngā mea i puta mai i te atawhai nui, i te tino pākiki rānei o ngā kaiwhakahaere.
I konei, ka mahi te HR hei kaiāwhina hei whakarite kia whai kōrerohia ngā raraunga. Kei roto i ngā tuhinga e hiahiatia ana he whakarāpopototanga o ngā tohatoha whakatauranga, he rārangi o ngā kaimahi e hiahia ana kia arotakehia, me ngā take mō ngā huringa whakatauranga (mēnā he mea kei roto). Mā te whakahaere whakataurite ka whakaratohia he taunakitanga ki te whakahaere kāore ngā whakataunga whakatauranga e mahia noatia ana.
7. Te Tukunga o ngā Urupare me te Whakamana i ngā Hua
Kia whakaaetia ngā hua whakamutunga, ko te mahi whakahaere e whai ake nei ko te tuku urupare whaimana ki te kaimahi. I te nuinga o te wā ka mahia tēnei mā te hui takitahi i waenganui i te kaiwhakahaere me te kaimahi. Ko ngā mahi whakahaere i tēnei wāhanga ko te whakarite i te wā urupare, te tuhi i ngā kōrero matua, me te whakamana i ngā hua aromatawai.
Ko te tuhinga whakamana he puka kua hainatia, he whakaaetanga matihiko rānei e kī ana kua whiwhi te kaimahi, ā, kua mārama ki ngā hua aromatawai (engari kāore e kī ana kua whakaae rātou). Mena he amuamu, me whai tikanga piira mārama te whakahaere, tae atu ki te puka tuku, te rā kati, me te tukanga arotake.
8. Whai muri: Mahere Whakawhanake me te Whakapai Ake i te Mahi
Me haere tahi te whakahaere pai o te mahi me tētahi mahere whanaketanga. I roto i ngā mahi whakahaere, me whakawhanake e ngā whakahaere tētahi Mahere Whakawhanake Takitahi (IDP) e whakaatu ana i ngā pūkenga e hiahia ana kia whakapaitia, ngā mahi whanaketanga (whakangungu, ārahi, hurihanga mahi), ngā wātaka, me ngā tohu angitu.
Mō ngā kaimahi kāore i te tino pai te mahi, me whai Mahere Whakapai Ake i te Mahi (PIP). Me tino tupato te whakahaere i tēnei tuhinga nā te mea he whakangungu kaha kei roto, me ngā hua ka puta pea i te mahi. Ko te tikanga, kei roto i te PIP ngā whāinga whakapai ake, he rārangi aromatawai, he tautoko a te kamupene, me ngā paearu whakauru mō te PIP. Me penapena haumaru tēnei tuhinga, ā, me uru atu hoki ki ngā rōpū whai mana.
9. Te Whakaurunga ki ngā Whakataunga HR: Te Utu, te Whakatairanga, me te Whakahaere Pūkenga
Ko ngā hua aromatawai te pūtake mō ngā whakataunga nui: te whakapikinga utu, ngā putea tāpiri, ngā whakatairanga, ngā whakawhiti, tae atu ki ngā kaupapa whakawhanake kaimahi. I roto i te whakahaere, me whakarite e te HR he whakarāpopototanga o ngā hua aromatawai, he matiti taranata (hei tauira, he pouaka-9), me ngā mahi kua tūtohutia.
He mea nui kia mau tonu te hītori o ngā whakaaetanga mai i ngā rōpū e tika ana, me te tuhi hoki i ngā whakaaro i whakamahia. Mā tēnei ka mau tonu te māramatanga, ka whakaiti hoki i te tūponotanga o te kore tika. Hei tāpiri, mā te whakauru i ngā raraunga mahi ki ētahi atu pūnaha HR ka taea ai ngā whakataunga tere ake, e ahu mai ana i ngā raraunga.
10. Ngā Pūranga, te Haumarutanga Raraunga, me te Aromatawai Tukanga
Ko te taahiraa whakamutunga ko te pupuri me te aromatawai. Me pupuri ngā tuhinga whakahaere mahi katoa—mai i ngā whāinga me ngā tuhipoka whakangungu ki ngā puka aromatawai me ngā mahere whanaketanga—kia rite ki ngā kaupapa here pupuri tuhinga. Me whakahaere te urunga atu kia mau tonu te noho muna me te tutuki i ngā ture, inā koa mō ngā raraunga whaiaro a ngā kaimahi.
Haunga te pupuri i ngā pūranga, me arotake anō hoki e ngā whakahaere te whai huatanga o ā rātou tukanga whakahaere mahi: mēnā he mea nui ngā KPI, mēnā he mea tūturu ngā wātaka, mēnā e kite ana ngā kaimahi he tika te tukanga, ā, mēnā kei te pāngia te whakapainga mahi e ngā hua aromatawai. Ka taea te whakahaere i ngā aromatawai mā roto i ngā rangahau, ngā kōrero ā-roto, ngā arotake tukanga rānei, ā, ka whakamahia ngā hua hei whakapai ake i ngā SOP mō te wā e whai ake nei.
Te Katinga
Ehara i te mea ko te whakahaere mahi anake te mahi pepa, engari ko te tūāpapa mō te waihanga i tētahi tukanga tika, mārama, me te arotahi ki te whakapai ake. Mā ngā mahi whakahaere tika—mai i ngā kaupapa here, te whakamahere, te tuhi, te aromatawai, te whakatikatika, te urupare, te whai ake, me te pupuri i ngā mahi—ka pai ake te whakarite o ngā whakahaere ki te hanga i tētahi ahurea mahi hauora. Hei whakamutunga, ka horapa atu ngā painga ki tua atu i ngā kaute aromatawai mahi ki te whakapiki i te kaha o ngā kaimahi me te whakatutukitanga pumau o ngā whāinga whakahaere.
