He Aratohu Whakahaere mō te Whakahaere Pai i ngā Kaupapa
Ehara i te mea ko te whakawhanake i ngā mahere me te whakahaere i ngā mahi i te mara anake te whakahaere i tētahi kaupapa. Kei muri i tētahi kaupapa e whakahaere pai ana ko te whakahaere kaha: ngā tuhinga kua whakaritea pai, ngā tukanga whakaae mārama, ngā whakawhitiwhitinga tuhituhi kua purangatia, me ngā whakahaere utu me te wā e tika ana. Mā te whakahaere kaupapa pai ka āwhina i ngā tīma ki te mahi arotahi ake, ka whakaiti i te tūponotanga o ngā hapa, ā, ka whakahaere i te aromatawai i muri i te otinga o te kaupapa. Ka matapakihia e tēnei tuhinga ngā aratohu whakahaere ka taea te whakamahi hei whakahaere i ngā kaupapa whai hua, ahakoa iti , ahakoa nui.
1. Kia Mārama ki te Tūranga o te Whakahaere i roto i ngā Kaupapa
Ko te whakahaere kaupapa te raupapa o ngā mahi e tautoko ana i te angitu o te whakatinanatanga o tētahi kaupapa, tae atu ki te tuhi, te whakahaere tuhinga, te pūrongo, me te whakahaere. He maha ngā kaupapa e rahua ana ehara i te mea nā te kore whakaaro, nā te kore kaimahi rānei, engari nā te whakahaere ngoikore: kāore ngā huringa i tuhia, kāore ngā utu i tuhia tika, ngā whakataunga nui rānei i whakapuakina ā-waha, kātahi ka hē te mārama. Mā te whakahaere tika, ka whai ara arotake ia whakataunga, ā, he mārama te tohutoro mō ia mahi.
Ko te whakahaere hoki te "pūnaha io" o te kaupapa. Ka hono i ngā hiahia o ngā kaipupuri hea, te tīma whakatinana, ngā kaihoko, me te whakahaere mā te hanganga rite tonu o ngā tuhinga me ngā tikanga.
2. Whakaritea ngā Tuhinga Taketake mai i te Tīmatanga
Ko te taahiraa tuatahi ko te whakarite i ngā tuhinga matua hei tūāpapa mō te kaupapa. Me waihanga ēnei tuhinga i mua i te tīmatanga o te whakatinanatanga kia mahi tahi ai ngā rōpū katoa mai i te tirohanga kotahi. Ko ētahi o ngā tuhinga nui ko:
– Te Tūtohinga Kaupapa, te Reta Tautapa Kaupapa rānei: e whakamārama ana i ngā whāinga, te whānuitanga, te kaitautoko kaupapa, me te mana o te kaiwhakahaere kaupapa.
– Mahere Mahi Kaupapa: kei roto ko te maramataka, ngā wāhanga, ngā hua, me ngā rautaki whakahaere.
– Te Whānuitanga o te Mahi (SOW): e whakamārama ana i ngā mahi kei roto, me ngā mahi kāore i roto i te kaupapa.
– Hanganga Whakahaere me ngā Kawenga (RACI): e whakamārama ana ko wai te kawenga, ko wai e whakaae ana, ko wai e kōrerohia ana, ā, ko wai e whakamōhiotia ana.
Mā ēnei tuhinga ka ārai i ngā "ira hina" e whakaoho ana i ngā pakanga i waenganui o te kaupapa.
3. Waihangahia he Pūnaha Whakahaere Tuhinga
Ka raru pea te whakahaere kaupapa mēnā ka rongoatia ngā tuhinga ki ngā wāhi maha, kāore he ingoa paerewa me te putanga. Nō reira, waihangahia he pūnaha whakahaere tuhinga māmā engari he whai tikanga . Me whakamahi ēnei mātāpono:
– Wāhi rokiroki pokapū: whakamahia ngā tūāpapa pēnei i a Google Drive, SharePoint, he pūnaha tuhinga ā-roto rānei.
– Ngā paerewa whakaingoa kōnae: hei tauira `IngoaKaupapa_MomoTuhinga_Putanga_Rā`.
– Te mana whakahaere putanga: me mārama te whakahua i roto i ia whakatikatika te putanga, ko wai i hanga te huringa, me te wā.
– Ngā mana uru: te whakarite ko wai ka taea te tiro, te whakatika me te whakaae i ngā tuhinga.
Haunga te whakangāwari ake i te rapu, ka tere ake hoki ngā arotake ā-roto me te whakaiti i te whakamahinga o ngā tuhinga kua pau te wā mā te pūnaha tuhinga pai.
4. Te Whakahaere i ngā Whakawhitiwhiti Kōrero me ngā Whakawhitiwhiti Kōrero ā-Mana
Ehara i te mea ko te kōrerorero anake te kaupapa whakawhitiwhiti kōrero. Me tuhi ōkawa ngā mea nui kia kore ai e hē te whakamārama. Whakamahia ēnei tikanga:
– Ngā meneti o te hui: me whakaputa e ia hui he whakarāpopototanga o ngā whakataunga, ngā mahi, ngā tāngata haepapa, me ngā rā kati.
– Īmēra whakaū: ka whakarāpopototia ngā whakataunga ā-waha, ā, ka whakaūtia mā te īmēra.
– Rēhita whakawhitiwhiti kōrero: he rārangi o ngā reta, īmēra rānei nui e haere mai ana, e haere atu ana hoki, inā koa mēnā he kaihoko, he kiritaki rānei e pā ana.
Mā te mārama o te whakawhitiwhiti kōrero ā-tuhi ka āwhina i te pupuri i te ōritetanga o ngā kōrero, ā, ka tiaki hoki i te tīma ina puta he kereme, he tautohe rānei.
5. Whakatūria ngā Tukanga Whakaae me te Whakahaere Huringa
He wāhanga tonu te huringa o tētahi kaupapa. Ka puta ngā raruraru ina mahia ngā huringa me te kore e tatauhia te pānga me te kore whakaaetanga ōkawa. Waihangahia he tikanga whakahaere huringa e whakauru ana, i te iti rawa:
– Puka tono whakarerekētanga: e whakamārama ana i ngā mea e whakarerekētia ana, me te take hoki.
– Tātari pānga: pānga ki te utu, te wā, te kounga, me te mōrearea.
– Mana whakaae: ko wai ka whakamana i ngā huringa.
– Huringa rangitaki: whakarerekētia te rangitaki me ngā rā me te tūnga.
Ahakoa te rerekētanga o ngā hiahia, ka noho tonu te kaupapa i raro i te mana whakahaere o tēnei pūnaha.
6. Whakahaerehia ngā Rārangi Mahi me te Aroturuki i te Ahunga Whakamua
Me whakaatu tonu e te kaiwhakahaere kaupapa te tūnga o te kaupapa i ngā wā katoa: ahakoa kei te huarahi tika, kei muri i te wā i whakaritea, kei mua rānei i te wā i whakaritea. Hei mahi i tēnei:
– Whakaritea he kaupapa taipitopito (kaute Gantt, mahere tohu rānei).
– Whakahoutia ngā whakahoutanga i ia wā (ia wiki, ia rua wiki rānei).
– Waihangahia he pūrongo ahunga whakamua e whakaatu ana i ngā peka ke mai i te mahere.
– Kohia ngā taunakitanga o te ahunga whakamua, pēnei i ngā whakaahua o te mara, ngā hua whakamātautau, ngā tuhinga tuku atamira rānei.
Mā te aroturukitanga kua tuhia ka māmā ake te whakatau a ngā kaiwhakahaere kaupapa i mua i te horapa haere o ngā raruraru.
7. Te Whakahaere Tahua me te Whakahaere Utu
Ko te whakahaere pūtea pai he tohu mō tētahi kaupapa hauora. Ngā mea hei whakarite:
– Ko te RAB, ko te turanga tahua rānei hei tohutoro.
– Te tuhi i ngā whakapaunga i runga i ngā kāwai utu (ngā rauemi, ngā kaimahi, ngā ratonga a te kaihoko, ngā mahi whakahaere).
– Te rere o te moni hei whakarite i ngā whakaritenga pūtea mō ia wā.
– Ngā tuhinga tautoko pērā i ngā nama, ngā rīhiti, ngā ota hoko, me ngā kirimana.
Ki te taea, whakamahia he pūnaha māmā pēnei i te ripanga tātai kua whakaritea, i tētahi pūmanawa kaute rānei, kia ōrite ai, kia ngāwari ai hoki te aroturuki i ngā raraunga pūtea.
8. Whakahaere Kaihoko me te Kirimana
Ina uru atu ētahi atu rōpū ki tētahi kaupapa, ka nui te hiranga o te whakahaere kirimana. Kia tino mōhio kei a koe:
– Ngā kirimana mārama: te whānuitanga, te SLA, te rārangi utu, me ngā whakaritenga whiu.
– Ngā tuhinga hokohoko: tono whakatau utu, aromatawai, whakatūnga kaihoko.
– Ngā Miniti: te tukunga o ngā mahi, te aromatawai kounga, me te whiwhinga o ngā taonga/ratonga.
– Te rēkoata mahi a te kaihoko: te wā tika, te kounga, me te urupare.
Mā te whakahaere pai o te kaihoko ka āwhina i te karo i ngā utu tāpiri me ngā tautohe kore e tika ana i te mutunga o te kaupapa.
9. Te tuku pūrongo ki ngā kaipupuri pānga
Me whai kōrero poto engari e tika ana ngā kaipupuri pānga. Waihangahia he tauira pūrongo ā-wā e whai ake nei:
– Te tūnga o te hōtaka (kei te ara tika/kei te mōrearea/kua whakaroa)
– Ngā utu tuturu me te tahua
– Ngā mōrearea matua me te whakaiti i ngā mōrearea
– Ngā take e hiahia ana kia whakatauhia e te whakahaere
– Mahere mahi mō te wā e whai ake nei
Mā te tuku pūrongo auau ka piki ake te whakapono o ngā kaipupuri hea, ā, ka āwhina hoki ki te tautoko i ngā whakataunga tere ake.
10. Te Katinga o te Kaupapa me ngā Pūranga
Ko ngā kaupapa kua oti me te kore e kati ā-ture, he maha ngā raruraru ka mahue iho: ngā utu kua whakaroa, ngā tuhinga kua ngaro, ngā akoranga nui rānei kua akohia. I te wā kati, me mahi i ēnei e whai ake nei:
– Te tuku ā-tuhi i ngā hua.
– Te whakarapopototanga whakamutunga o ngā utu me te otinga o te whakahaere kirimana.
– Te tuhi i ngā "akoranga i akohia" hei whakapai ake i te kaupapa e whai ake nei.
– Te penapena i ngā tuhinga kaupapa (whakamutunga) ki roto i te kōpaki kotahi kua whakaritea.
Mā te katinga tika ka tino oti te kaupapa, kaua ko te "mutu noa iho".
Whakamutunga
Ko te whakahaere kaupapa te tūāpapa e pupuri ana i te whakaritenga, te māramatanga, me te mana whakahaere o tētahi kaupapa. Mai i ngā tuhinga taketake me ngā pūnaha whakahaere kōnae ki te whakawhitiwhiti kōrero ōkawa, te whakahaere huringa, te aroturuki i te wātaka, me te whakahaere utu—he hononga katoa ngā mea. Ina whakatūria ngā tikanga whakahaere mai i te tīmatanga, ā, ka whakatinanahia tonutia, ka māmā ake te mahi a ngā tīma, ka whakaitihia ngā mōrearea, ā, ka taea te ine i te angitu o te kaupapa. Mā tēnei aratohu, ka taea e koe te hanga i tētahi pūnaha whakahaere whai hua engari pakari hei tautoko i tētahi kaupapa e whakahaerehia ana e koe.
