Whakahaere Pakihi e Aromatawai ana i ngā Raraunga
I waenganui i te whakataetae pakihi e kaha haere ana, kāore e taea te whakahaere i te whakahaere i runga i te tikanga, i te māramatanga, i ngā "tikanga tawhito" rānei kua roa e whakamahia ana. Me tere, me tika, me whai kawenga hoki ngā whakatau a ngā kamupene—arā, ngā pakihi iti me ngā pakihi waenga (SME) me ngā umanga whakahaere—ki te whakatau i ngā mea i runga i te raraunga. Koinei te wāhi e tino hira ai te whakahaere raraunga. Ko te whakahaere raraunga he huarahi ki te whakahaere i ngā mahi whakahaere a te kamupene e whakawhirinaki ana ki ngā raraunga tika, hanganga, me te whai tikanga hei pūtake mō te whakamahere, te whakatinanatanga, te aromatawai, me te whakatau kaupapa.
Te Tikanga me te Whānuitanga o te Whakahaere Raraunga
Ko te whakahaere he tikanga e māramahia ana ko ngā mahi tuhi, pupuri taonga, whakahaere tuhinga, whakaritenga, whakahaere rawa, pūtea, tae atu ki ngā ratonga ā-roto i waenga i ngā tari. Ina whakatinanahia te whakahaere raraunga, ka whakahaerehia ēnei mahi katoa mā te whakamahi i ngā mōhiohio ine: raraunga tauwhitinga, raraunga rarangi taonga, whakaroa tuku, raraunga hua o ngā kaimahi, utu whakahaere, amuamu a te kiritaki, me ētahi atu. Kāore e kohia noa ngā raraunga engari ka tukatukahia hoki hei whakaputa māramatanga whai hua.
He whānui te whānuitanga, tae atu ki: te whakahaere pūtea (rerenga moni, nama e tika ana, nama e tika ana), te whakahaere whakahaere (rārangi taonga, ratonga whakahaere), te whakahaere HR (haere mai, mahi), te whakahaere hokohoko (kaiārahi, tahuritanga), me te whakahaere ratonga kiritaki (tikiti, SLA). Ka taea e ēnei wāhanga katoa te whakahaere pai ake mēnā he mārama ngā paerewa raraunga, ā, he hononga ngā pūnaha.
He aha i hiahia ai ngā pakihi ki te whakahaere raraunga?
Tuatahi, ka āwhina ngā raraunga ki te whakaiti i ngā hapa. He maha ngā hapa whakahaere e puta mai ana i te pupuri tuhinga ā-ringa, ngā tuhinga ngaro, ngā putanga kōnae rerekē, ngā tātaitanga koretake rānei. Mā te pūnaha e whakahaerehia ana e ngā raraunga—pērā i te ripanga tātaitai paerewa, te pūmanawa kaute, te ERP rānei—ka taea te whakaiti i te mōrearea o te hapa tangata.
Tuarua, ka tere ake ngā tukanga mā te whakahaere raraunga. Ka taea te rapu tuhinga, te aroturuki i ngā utu, te whakarāpopoto rānei i ngā pūrongo ā-marama nā te mea kei roto ngā mōhiohio i tētahi pātengi raraunga e ngāwari ana te rapu. Ka pā tika tēnei tere ki te ratonga kiritaki me te whai huatanga o roto.
Tuatoru, ka whakapai ake ngā raraunga i ngā whakatau. Hei tauira, ko ngā whakatau ki te whakanui ake i ngā taonga, ki te utu kaimahi, ki te whakaiti rānei i ngā utu whakahaere me ahu mai i ngā au e kitea ana i roto i ngā raraunga, kaua ko ngā kare ā-roto anake. Ka whakaratohia e ngā raraunga he pikitia whaitake: ngā utu wāhanga, ngā tawhē, ngā reiti hokinga mai, tae atu ki te hua o ia tangata.
Tuawhā, ka whakapiki ake i te māramatanga me te kawenga. Ina tuhia ia tukanga, ka taea te whai i ngā mahi a wai, āhea i mahia ai, me ngā hua i puta. He mea nui tēnei mō te tutuki i ngā whakaritenga, ngā arotake, me te hanga i tētahi ahurea mahi ngaio.
Ngā Wāhanga Matua o te Whakahaere Raraunga-Aroturuki
Hei whakahaere pai i te mahi, he maha ngā wāhanga nui me whakarite:
1. Ūkuia ngā pūtake raraunga
Ka ahu mai pea ngā raraunga i ngā hoko, ngā pūnaha rehita moni, ngā mākete, ngā pāpāho pāpori, ngā HRIS, tae atu ki ngā tuhinga whare putunga. Me whakatau e ngā kamupene ko ēhea ngā raraunga he mea nui, me pēhea hoki te kohikohi.
2. Te whakapūmau i ngā whakatakotoranga me ngā tikanga
Me whakarite kia rite ngā ingoa o ngā kaihoko, ngā waehere hua, ngā kāwai whakapaunga, ngā whakatakotoranga rā, tae atu ki ngā tikanga tuhi tauwhitinga. Ki te kore he paerewa, ka pōrearea ngā raraunga, ā, ka uaua ki te tātari.
3. Pūnaha rokiroki me te whakahaere raraunga
He ripanga tātai hanganga pea tēnei, he pātengi raraunga māmā, he tono POS, he pūmanawa kaute, he pūnaha ERP rānei. Ko te mea nui kia ngāwari te uru atu ki ngā raraunga e ngā rōpū whai mana, kia haumaru hoki mai i te ngaronga.
4. Te tukanga whakamana raraunga me te akuaku
Ka taea e ngā raraunga tāruarua, kau, whakaurua hē rānei te arahi ki te tātaritanga hē. Nō reira, me tirotiro auau: mō ngā kiritaki tāruarua, ngā taonga kino, ngā tauwhitinga kāore anō kia whakamātauhia, me ērā atu.
5. Pūrongo me te papaaho whakahaere
Me kaha ngā raraunga pai ki te "kōrero" i roto i ngā pūrongo. Mā ngā papaaho ā-marama, ā-wiki rānei, ka āwhina i ngā kaiwhakahaere ki te kite i ngā KPI pēnei i te moni whiwhi, ngā utu, te rere o te moni, te huringa o ngā taonga, me te mahi a te tīma.
Ngā Tauira o te Whakamahinga i roto i ngā Mahi Pakihi
I roto i te whakahaere pūtea, mā ngā raraunga ka taea e ngā kamupene te aroturuki i te rere o te moni o ia rā, te matapae i ngā hiahia pūtea, me te whakatau i te wā e kohia ai ngā nama. Mā te titiro ki ngā raraunga o mua, ka taea e ngā pakihi te tautuhi i ngā tauira: hei tauira, i ētahi marama ka kitea tonutia te hekenga o ngā hoko, te pikinga rānei o ngā utu kawe.
I roto i te whakahaere whare putunga, ka taea e ngā raraunga rarangi taonga ā-wā tonu te ārai i te korenga o ngā taonga me te nui rawa o ngā taonga. Mai i ngā raraunga huringa taonga, ka taea e ngā kamupene te tautuhi i ngā hua tere te neke me ngā hua puhoi te neke, me te whakarerekē i ā rātou rautaki hoko.
I roto i te whakahaere HR, mā ngā raraunga mō ngā ngaronga mahi, ngā mahi tāpiri, me ngā putanga mahi ka āwhina i te aromatawai i ngā kawenga mahi me te hiahia mō ētahi atu kaimahi. Ka āwhina hoki ki te whakarite i ngā utu me ngā whakatenatena e tika ana, e inehia ana hoki.
Mō te taha ratonga kiritaki, mā ngā raraunga amuamu kua whakarōpūtia ka āwhina i ngā pakihi ki te tautuhi i te pūtake o ngā raruraru. Mena ko ngā amuamu e tino auau ana e pā ana ki ngā whakaroa tuku, me arotahi ngā whakapainga ki ngā tukanga whakahaere, ki te kōwhiringa kaikawe rānei.
Ngā Wero i roto i te Whakatinanatanga
Ahakoa ōna painga nui, ehara i te mea ngāwari te whakatinana i te whakahaere raraunga. Ko tētahi wero noa ko te ātete ki te huringa. Ko ngā kaimahi kua taunga ki te pupuri tuhinga ā-ringa, tera pea ka kite i te pūnaha hou he "uaua". Nō reira, he mea nui te whakangungu me te whakawhitiwhiti kōrero.
Ko tētahi atu wero ko te kounga o ngā raraunga. He maha ngā pakihi kua whakararuraru i ngā raraunga mai i te tīmatanga. Ko te tukanga o te heke mai i ngā rekoata tawhito ki tētahi pūnaha hou e hiahia ana ki te wā me te tika. Hei tāpiri, ko ngā here tahua ka waiho hei arai, inā koa mō ngā pakihi iti-rahi kāore anō kia rite ki te hoko pūmanawa utu. Heoi, he mea tika kia mōhio he maha ngā otinga taahiraa-i-te-taahiraa he iti te utu, he kore utu rānei, pērā i ngā ripanga tātai me ngā tauira paerewa me ngā taupānga freemium.
He āwangawanga anō hoki te haumarutanga o ngā raraunga. He taonga nui ngā raraunga a te kiritaki, a te pūtea, me te kirimana me tiaki. Me whakatinana e ngā pakihi ngā mana whakahaere urunga, ngā tārua auau, me ngā kaupapa here pupuri tuhinga haumaru.
Ngā Rautaki mō te Tīmata i te Whakahaere Raraunga-Aroturuki
Ko te taahiraa tuatahi pai rawa atu ko te tautuhi i ō whāinga. Kei te hiahia tō pakihi ki te tere ake i te pūrongo pūtea? Te whakaiti i ngā rerekētanga o ngā taonga? Te whakapai ake i te tika o te tuku? Mā ēnei whāinga ka whakatau ko ēhea ngā raraunga me kohi.
Muri iho, waihangahia he tukanga tuhi ngāwari engari he rite tonu. Kāore e hiahiatia kia uaua tonu. Tīmata mā te tuhi i ngā whakawhitiwhitinga i roto i te whakatakotoranga paerewa, kātahi ka piki ake ki te whakaurunga puta noa i ngā tari. Whai muri i tēnā, waihangahia he KPI e tika ana, pēnei i te tapeke hoko o ia rā, ngā utu whakahaere o ia wiki, te ōwehenga taonga mate, te tere tuku tomuri rānei.
Hei whakamutunga, hangaia he ahurea raraunga. Ehara i te mea ko te kawenga a te kaiwhakahaere anake ngā raraunga, engari he kawenga tahi. Me mārama ia tari mā te pupuri tika i ngā tuhinga ka pai ake ngā whakataunga pakihi.
Whakamutunga
He tūāpapa nui te whakahaere raraunga mō ngā pakihi o ēnei rā. Mā te whakawhirinaki ki ngā raraunga tika me te hanganga, ka taea e ngā kamupene te mahi pai ake, te whakaiti i ngā hapa, te whakanui ake i te māramatanga, me te whakatau i ngā whakatau whai whakaaro. Ko te whakatinanatanga o tēnei mea me whakarerekē i ngā tikanga, me te pūnaha whakahaere, me te whakapau kaha mai i te tīma katoa. Heoi, ina whakahaerehia ngā raraunga, ka kaha ake te mana whakahaere o ngā pakihi ki ā rātou mahi, ā, ka taea e rātou te tipu pumau i waenganui i te whakataetae hihiri.