Izinto Eziyisisekelo Ekuphatheni
Ukuphatha kuwumsebenzi obalulekile wabantu osukela emakhulwini eminyaka adlule, othonya umkhiqizo kanye nokusebenza kahle kwamaqembu nezinhlangano. Kuqukethe ukuhlela, ukuxhumanisa, kanye nokwengamela imisebenzi ukuze kufezwe imigomo enqunyiwe. Nakuba imikhuba yokuphatha ingase iguquke, izimiso eziyisisekelo zihlala ziyisiqondiso kubaphathi abasafufusa kanye nabaphathi asebekhulile. Lesi sihloko sihlola izakhi eziyisisekelo ekuphatheni, ezihlanganisa ukuhlela, ukuhlela, ukuhola, kanye nokulawula, okuvame ukufingqwa kuhlaka lwe-POLC. Ukuqonda lezi zingxenye kubalulekile kunoma ubani ohlose ukugqama ezindimeni zokuphatha.
Kuhlela
Ukuhlela kuyisisekelo sokuphatha. Kuhilela ukubeka imigomo nokunquma inkambo engcono kakhulu yokuyifeza. Ngokuhlela, abaphathi banquma ukuthi yini okudingeka yenziwe, ukuthi izokwenziwa kanjani, ukuthi ubani ozokwenza, nokuthi izoqedwa nini. Ukuhlela okufanele kuqinisekisa ukuhlanganiswa okungcono nokusetshenziswa kwezinsiza ngenkathi kunciphisa izingozi.
Izinhlobo Zokuhlela
1. Ukuhlela Okuhlelekile: Kwesikhathi eside futhi kuhilela ukubeka imigomo emikhulu nokunquma izinqubomgomo zokufezwa kwayo.
2. Ukuhlela Kwamasu: Kwesikhathi esifushane kuya kwesesikhathini esiphakathi futhi kugxile ekusebenziseni amasu abekwe ukuhlela kwamasu.
3. Ukuhlela Ukusebenza: Okunemininingwane eminingi futhi okwesikhathi esifushane; kuhilela imisebenzi yansuku zonke kanye nemisebenzi.
Izinyathelo Zokuhlela
1. Beka Izinhloso: Chaza ukuthi yini okudingeka ifinyelelwe.
2. Hlaziya Indawo: Hlola izici zangaphandle nezangaphakathi ezithinta imigomo.
3. Yakha Amasu: Thola izindlela ezingcono kakhulu zokufeza izinhloso uma ubheka ukuqonda kokuhlaziya.
4. Sebenzisa Amacebo: Hlela izinsiza bese wabela imisebenzi.
5. Ukuqapha Nokubuyekeza: Hlola njalo inqubekela phambili bese wenza izinguquko ezidingekayo.
Uhlelo oluhlelwe kahle lusebenza njengomhlahlandlela wempumelelo futhi luthinta kakhulu ukusebenza kanye nesiqondiso senhlangano.
Ukuhlela
Uma izinhlelo sezibekiwe, isinyathelo esilandelayo ukuhlela. Lokhu kuhilela ukuhlanganisa nokuhlanganisa izinsizakusebenza zabantu, ezezimali, ezingokwenyama, ezolwazi, kanye nezinye ezidingekayo ukuze kufezwe imigomo. Ukuhlela kuhlanganisa ukudala isakhiwo sezindima nobudlelwano obusiza abantu ukuthi basebenzisane kahle.
Izingxenye Eziyinhloko Zokuhlela
1. Ubuchwepheshe Bomsebenzi: Ukwahlukaniswa kwemisebenzi ukuqinisekisa ukuthi isisebenzi ngasinye senza umsebenzi othile.
2. Ukuhlukanisa imisebenzi: Ukuhlanganisa imisebenzi ibe yiminyango ngokusekelwe emisebenzini noma amakhono afanayo.
3. Uchungechunge Lokulawula: Chaza ngokucacile ukuthi ubani obika kubani ngaphakathi kwenhlangano.
4. Isikhathi Sokulawula: Ukunquma ukuthi bangaki abaphathi abangaphansi kwabo abangabaphathi ngempumelelo.
5. Ukuhlukanisa kanye nokuhlukanisa: Ukunquma izinga lapho ukwenza izinqumo kugxile noma kusatshalaliswa khona.
Izinhlobo Zesakhiwo Senhlangano
1. Isakhiwo Sokusebenza: Iqembu labasebenzi ngokusekelwe ezindimeni ezikhethekile (isib. ukumaketha, ezezimali).
2. Isakhiwo Sesigaba: Ngokusekelwe emigqeni yomkhiqizo noma ezindaweni zezwe.
3. Isakhiwo se-Matrix: Sihlanganisa izindlela ezisebenzayo nezihlukanisayo ukudala uchungechunge oluphindwe kabili lomyalo.
4. Isakhiwo Esiyisicaba: Amazinga ambalwa okulandelana ukuze kukhuthazwe ukuxhumana okuvulekile kanye nokwenza izinqumo ngokushesha.
Ukuhlela okuphumelelayo kuqinisekisa ukuthi izinsiza zisetshenziswa kahle, izindima zichazwe ngokucacile, futhi inhlangano ingasebenza kahle.
Ehola
Ukuhola kuhilela ukukhuthaza nokuqondisa amalungu enhlangano ukuze afeze imigomo yenhlangano. Kumayelana nokuthonya abanye, ukunqoba ukumelana, kanye nokusebenza ukuqinisekisa ukuthi wonke amalungu asendleleni efanayo eya empumelelweni.
Izici Eziyinhloko Zokuhola
1. Izitayela Zobuholi: Kusukela kubuholi obubusa ngokuzimela kanye nobentando yeningi kuya kobuholi obuguqulayo kanye nobezintengiselwano. Ukukhetha isitayela esifanele kuncike esimweni, eqenjini, kanye namasiko enhlangano.
2. Ugqozi: Ukukhuthaza abasebenzi ukuthi basebenze kanzima futhi bahlale bezibophezele emigomweni yenhlangano. Imibono efana ne-Hierarchy of Needs kaMaslow, i-Two-Factor Theory kaHerzberg, kanye ne-Vroom's Expectancy Theory inikeza ukuqonda okuhlukahlukene mayelana nogqozi.
3. Ukuxhumana: Ukuqinisekisa ukuthi ulwazi lugeleza kahle ngaphakathi kwenhlangano. Lokhu kuhlanganisa ukulalela ngenkuthalo, imiyalezo ecacile, kanye nezindlela ezifanele.
4. Ukuxazulula Izingxabano: Ukuhlonza nokulungisa izingxabano ngendlela ephumelelayo ukuze kulondolozwe indawo yokusebenza enempilo.
5. Ukwakhiwa Kweqembu: Ukwakha indawo yeqembu ebambisanayo nesekelanayo ukuze kuthuthukiswe umkhiqizo kanye nokwaneliseka emsebenzini.
Ukuhola ngempumelelo kuqinisekisa ukuthi amalungu enhlangano ayabandakanyeka, ashukumiseleka, futhi agxile ekufinyeleleni imigomo efanayo.
Ukulawula
Ukulawula inqubo yokuqapha ukusebenza, ukuqhathanisa nezindinganiso ezimisiwe, nokuthatha isinyathelo sokulungisa uma kudingeka. Kuqinisekisa ukuthi imisebenzi yenhlangano iyahambisana nezinhlelo nemigomo ebekiwe ngesikhathi sokuhlela.
Izinyathelo Enqubweni Yokulawula
1. Misa Izindinganiso: Izindlela zokulinganisa ukusebenza kufanele zicace, ziqonde, ziqondakale, futhi zamukeleke.
2. Linganisa Ukusebenza: Sebenzisa izinkomba zokusebenza ezibalulekile (ama-KPI) kanye nezinye izindlela zokulinganisa ukuze ulinganise ukusebenza kahle.
3. Qhathanisa Ukusebenza Ngokuqhathanisa Nezindinganiso: Hlola ukuthi ukusebenza kwangempela kuyahlangabezana yini nezindinganiso ezimisiwe.
4. Thatha Isinyathelo Sokulungisa: Sebenzisa izinguquko ukuze ubhekane nanoma yikuphi ukuhlukahluka kokusebenza okujwayelekile.
Izinhlobo Zokulawula
1. Ukulawula Ukuphendula: Ukubikezela izinkinga ngaphambi kokuba zenzeke.
2. Ukulawula Ngesikhathi Esifanayo: Ukuqapha izinqubo eziqhubekayo ukuqinisekisa ukuthi zisesimeni esifanele.
3. Ukulawula Impendulo: Ukusebenzisa idatha evela emisebenzini eqediwe ukwazisa ngezenzo zesikhathi esizayo.
Ukulawula okuphumelelayo kusiza ekuboneni ukuphambuka emigomweni, ngaleyo ndlela kuvumele inhlangano ukuthi ifeze imigomo yayo ngempumelelo.
Ukuhlanganisa i-POLC Ekwenzeni Ukuphatha
Empeleni, lezi zici ezine—ukuhlela, ukuhlela, ukuhola, nokulawula—zincikene futhi zijikeleza. Umphathi angase aqale ngokuhlela kodwa uzohlala ebuyela kulesi sinyathelo ukuze azivumelanise nezimo ezintsha. Ukuhlela kudinga ukuguquguquka ukuze kuhlangatshezwane nezinguquko ezinhlelweni. Ukuhola kuwumsebenzi oqhubekayo odinga ukunakwa okuqhubekayo ezindleleni nasekusebenzeni kweqembu. Ukulawula kuyindilinga ephindaphindwayo, ehilela ukuqapha nokulungisa njalo.
Isibonelo, ngesikhathi sephrojekthi, umphathi angase aqaphele ngezinyathelo zokulawula ukuthi ithimba lingemuva kwesikhathi. Lokhu kudala isigaba esisha sokuhlela ukubhekana nokuphathwa kwesikhathi, ukuhlela kabusha izinsiza, kanye nokuhola ngokukhuthaza ithimba ukuthi lifinyelele, kulandelwe ukuqapha okuqhubekayo.
Isiphetho
Izinto eziyisisekelo zokuphatha—ukuhlela, ukuhlela, ukuhola, nokulawula—ziyizinto ezibalulekile zokuqinisekisa ukusebenza kahle kwanoma iyiphi inhlangano. Ukuqonda nokusebenzisa lezi zinto kuvumela abaphathi ukuthi babhekane nezinkinga, bakhuthaze indawo yokusebenza ekhiqizayo, futhi bafeze imigomo yenhlangano ngempumelelo. Ngokuqonda lezi zimiso eziyinhloko, abaphathi bangakha umzamo ohlelekile ohambisana nezidingo zamanje kanye nezifiso zesikhathi esizayo zenhlangano yabo.
