Te Tātari i ngā Ariā Whakahaere Pakihi i roto i te Whakahaere Whakahaere o ēnei Rā
He tūāpapa nui te whakahaere pakihi mō te whakahaere i ngā whakahaere o ēnei rā. I waenganui i te tere o te mākete, te whanaketanga hangarau, me te huri haere o ngā whanonga a ngā kaihoko me ngā kaimahi, me whai pūnaha whakahaere hanganga, urutau, me te aro ki ngā hua ngā whakahaere. Ehara i te mea ko te "whakahaere pepa" me ngā tikanga noa iho te whakahaere pakihi, engari ko te whakamahere, te whakarite, te arahi, me te whakahaere i ngā rauemi katoa hei whakatutuki i ngā whāinga whakahaere me te whai hua. E matapakihia ana e tēnei tuhinga te ariā o te whakahaere pakihi, tōna whānuitanga, me tōna hiranga ki te aro atu ki ngā wero o ngā whakahaere o ēnei rā.
1. Te Whakamārama me te Tūranga o te Whakahaere Pakihi
I te nuinga o te wā, ko te whakahaere pakihi te tukanga whakahaere i ngā mahi pakihi mā te whakamahi i ngā mahi whakahaere me ngā mahi whakahaere hei whakatutuki i ngā whāinga whakahaere. Ka whakauruhia e te whakahaere pakihi ngā āhuatanga o te whakamahere rautaki, te whakahaere, te whakahaere rauemi tangata , te pūtea, te hokohoko, ngā mahi whakahaere, me ngā pūnaha mōhiohio. I roto i ngā whakahaere hou , ka mahi te whakahaere pakihi hei "tikanga whakarite" e hono ana i ngā whāinga roa me ngā mahi o ia rā. Mā te whakahaere pai, ka taea e ngā whakahaere te whakarite kia whakamaoritia ngā whakataunga rautaki ki roto i ngā kaupapa mahi, ngā tohu mahi, me ngā tukanga ine.
Kei te piki haere te hiranga o te tūranga o te whakahaere pakihi nā te uaua o ngā whakahaere o ēnei rā: he maha ngā wae mahi, he maha ngā hongere whakawhitiwhiti kōrero, he mahi tahi ā-mahi, me ngā whanaungatanga ki ngā rōpū o waho pērā i ngā hoa mahi, ngā kaiwhakahaere, me ngā kiritaki. Ki te kore he whakahaere kaha, ka noho ngoikore ngā whakahaere ki te maumau, ki te taupatupatu tūranga, ki ngā kawenga kore mārama, me te kore angitu o te whakatinanatanga rautaki.
2. Ngā Mahi Matua o te Whakahaere Pakihi i roto i ngā Whakahaere Hou
Ko te ariā o te whakahaere pakihi e mārama whānuitia ana mā roto i ngā mahi whakahaere matarohia, e mau tonu ana te hiranga o ēnei mahi i ēnei rā, ahakoa kua whakarerekētia.
a. Te whakamahere
Ko te whakamahere he tukanga e whakatau ana i ngā whāinga, ngā rautaki, ngā kaupapa here, ngā kaupapa here, ngā tahua me ngā wātaka mahi. I roto i te whakahaere I ēnei rā hou, ehara i te mea ko te whakamahere ā-tau anake te mahi, engari he mahi urutau anō hoki mā roto i ngā huarahi pēnei i te whakamahere tere, ngā Whāinga me ngā Hua Matua (OKR), me te whakamahere e ahu mai ana i ngā raraunga. Mā te whakamahere whai hua ka āwhina i ngā whakahaere ki te whakahaere i te koretake, te whakatau i ngā kaupapa matua, me te pupuri i te arotahi ki te uara e hiahia ana rātou ki te waihanga.
b. Te whakarite
Ko te whakaritenga he wehewehe i ngā mahi, he whakatū hanganga, he tuku mahi, me te whakarite rauemi. Kei te neke atu ngā whakahaere o ēnei rā i ngā hanganga hierarki ki ngā hanganga ngāwari ake, pērā i ngā matrices, ngā whakahaere whatunga, me ngā tīma mahi-maha. He mahi tā te whakahaere pakihi ki te whakahaere i ngā rerengamahi, ngā tikanga whakahaere paerewa (SOP), me ngā tikanga whakarite kia mārama ai te wehewehenga o ngā kawenga, me te tautoko tonu i te auahatanga.
c. Te Ārahi/Te Whakahaere
Ko te whakahaere i ngā mahi he ārahi, he whakawhitiwhiti kōrero, he hihiri, me te whakahaere huringa. I tēnei wā o te mahi ranu me te mahi tahi matihiko, kāore te kaha ki te whakahaere i tētahi tīma e whakawhirinaki ana ki te tirotiro tika, engari ki te mārama o te kaupapa, ki tētahi ahurea mahi, me te whakawhitiwhiti kōrero pumau. Mā te whakahaere pakihi ka āwhina i te whakatū i ngā pūnaha whakawhitiwhiti kōrero ōkawa—ngā hui, ngā pūrongo, ngā whakamōhiotanga poto, te mahi tahi puta noa i ngā tari—ā, ka tautoko hoki i aua pūnaha. te whakatau i taua mea tere
d. Te whakahaere
Mā te whakahaere ka whakarite kia mahia te mahi kia rite ki te mahere mā te ine i te mahi, te aromatawai, ngā arotake, me ngā mahi whakatikatika. Ka whakamahia e ngā whakahaere o ēnei rā ngā KPI, ngā papaaho tātari, me ngā pūnaha pūrongo wā-tūturu hei aroturuki i te mahi. He mahi tā te whakahaere pakihi ki te whakarite i te pono o ngā raraunga, te ōrite o ngā pūrongo, me te whai i ngā mahi whai muri. Kāore te whakahaere e aro noa ki ngā "hapa" engari ki te whakapai tonu.
3. Te Whānuitanga o te Whakahaere Pakihi: Mai i te Whakahaere ki te Rautaki
E rua ngā taha matua o te whakahaere pakihi: te whakahaere mahi me te rautaki. I te taumata whakahaere, e pā ana te whakahaere ki te whakahaere tuhinga, te reta, te tuku tuhinga, te whakahaere hui, te hoko taonga, me te whakahaere whakaurunga. He mea nui tonu tēnei nā te mea koia te "hanganga mahi" e pupuri ana i te whakahaere kia maeneene, kia tika hoki.
Heoi, i te taumata rautaki, ko te whakahaere pakihi e kapi ana i te whakahaere umanga, te whakahaere mōrearea, te whakahaere kaupapa, te whakatakoto i ngā tikanga mahi-maha, me te whakawhanake i ngā pūnaha whakahaere kounga. E hiahia ana ngā whakahaere o ēnei rā ki te whakahaere pakihi e kaha ana ki te whakauru i ēnei tukanga ki roto i tētahi anga rautaki. Nō reira, ehara te whakahaere pakihi i te mahi whakahaere noa iho engari he taputapu hoki hei whakarei ake i te whakataetae.
4. Te Whakahaere Pakihi me te Huringa Mamati
Ko te panonitanga matihiko tētahi āhuatanga nui e whakarerekē ana i te huarahi whakahaere pakihi. I mua, ko ngā tukanga whakahaere ā-ringa kei te neke haere inaianei ki ngā pūnaha hangarau pēnei i te ERP (Whakamahere Rauemi Hinonga), te CRM (Whakahaere Hononga Kaihoko), te HRIS (Pūnaha Mōhiohio Rauemi Tangata), me ngā tono whakahaere kaupapa. Mā te mamati ka taea te whakahaere aunoa i ngā rerenga whakaaetanga, te tuku tuhinga hiko, ngā waitohu matihiko, me ngā pūrongo e ahu mai ana i ngā raraunga.
Heoi, ehara i te mea ko te whakamahi pūmanawa anake te kaupapa o te panonitanga matihiko. Me hanga anō e ngā whakahaere o ēnei rā ngā tukanga pakihi, me whakarite i te haumarutanga mōhiohio, me te whakarei ake i te pūkenga matihiko o ngā kaimahi. Ko te whakahaere pakihi te kaiārahi o te whakahaere matihiko: te whakatū i ngā paerewa raraunga, ngā kaupapa here urunga, te whakaurunga pūnaha, me te aromatawai i te whai huatanga o te hangarau. Ki te kore he whakahaere tika, ka tūpono te matihiko ki te whakapiki i te uaua me te hanga i ngā "motu raraunga" kua momotu.
5. Ngā Rauemi Tangata , te Ahurea Mahi, me te Whakahaere Pakihi
He hononga tata te whakahaere pakihi ki te whakahaere rauemi tangata (HR). E hiahia ana ngā whakahaere o ēnei rā ki te whakahaere e tautoko ana i te mahi takitahi me te mahi a te tīma, hei tauira mā roto i ngā pūnaha aromatawai mahi mārama, te whakangungu e hangai ana ki ngā matea, me ngā kaupapa here mahi urutau. He maha ngā whakahaere e aro ana ki ngā wheako o ngā kaimahi, te hauora hinengaro, me te taurite o te mahi me te oranga. Mā te whakahaere pakihi pai ka taea te whakamaori i ēnei āwangawanga ki ngā kaupapa here me ngā tikanga mārama.
Hei tāpiri atu ki tēnā, he nui te awe o te ahurea mahi i te ōritetanga o te whakahaere. Hei tauira, ka hangaia he ahurea whakahaere me te kawenga mā roto i ngā tikanga whakahaere paerewa tino pakari (SOP), ngā tikanga pūrongo auau, me ngā aromatawai ine. Ka taea hoki te whakatipu i te ahurea auaha mā roto i te whakahaere e tautoko ana i te whakamātautau: te whakarato wāhi mō ngā kaupapa, te tere ake o ngā tukanga whakaae, me te whakahaere i te mahi tahi i waenga i ngā tīma.
6. Ngā Wero o te Whakahaere Pakihi i te Wā Hou
Ahakoa tōna hiranga, he maha ngā wero e pā ana ki te whakatinanatanga o te whakahaere pakihi. Tuatahi, he maha ngā wā ka tūtaki ngā whakahaere ki te ātete ki te huringa, inā koa ka whakatinanahia ngā tikanga whakahaere paerewa hou (SOP) me ngā pūnaha matihiko. Tuarua, ka piki ake te uaua nā te maha o ngā ture, ngā tono tutuki ture, me ngā paerewa ahumahi. Tuatoru, ko te nui rawa o ngā raraunga me whiriwhiri e ngā whakahaere ngā inenga e tika ana kia kore ai te whakahaere mahi e noho hei tikanga noa iho.
Tuawhā, ko ngā tauira mahi hou—mai i te mahi mamao ki te mahi ranu—me whai whakarerekētanga whakahaere kia whai hua ai te whakawhitiwhiti kōrero, te tuhi tuhinga, me te tirotiro. Tuarima, me pupuri hoki e ngā whakahaere he taurite i waenga i te mana whakahaere me te ngāwari. Ka taea e te whakahaere tino pakari te aukati i te auahatanga, ko te whakahaere tino ngoikore ka taea te whakararu i te kawenga.
7. Whakamutunga
Kāore te ariā o te whakahaere pakihi i roto i te whakahaere whakahaere o ēnei rā e herea noa ki ngā mahi whakahaere o ia rā, engari e kapi ana i tētahi pūnaha whakahaere whakauru e whakarite ana i te whakatinanatanga rautaki whai hua . Mā roto i āna mahi whakamahere, whakarite, ārahi, me te whakahaere, ka akiakihia e te whakahaere pakihi te whai huatanga o te whakahaere. I tēnei wā o te huringa matihiko, he mahi nui anō hoki tā te whakahaere pakihi ki te whakauru i te hangarau, ngā raraunga, me ngā tukanga mahi hei whakapiki i te hua.
Hei whakamutunga, me whai whakahaere pakihi urutau ngā whakahaere o ēnei rā: ka taea te pupuri i te tikanga me te tutuki i ngā whakaritenga, me te tautoko hoki i te auahatanga me te tere o te whakatinanatanga. Mā te whakahaere pakihi kaha, ka taea e ngā whakahaere te whakapai ake i te kounga o te whakatau kaupapa, te whakamārama i ngā kawenga, te whakaiti i te para, me te hanga i tētahi ahurea mahi hauora me te whakataetae i waenganui i ngā huringa tonu.
