Indima Yokwelulekwa Ekuthuthukisweni Kwezinsizakusebenza Zabantu
Ukuthuthukiswa kwe-Human Resource (HR) kuyisisekelo esiyinhloko sezinhlangano ukuze zisinde futhi zichume phakathi noshintsho olusheshayo. Njengoba ubuchwepheshe buthuthuka, amaphethini omsebenzi eshintsha, futhi izidingo zemakethe ziba zincintisana kakhulu, izinhlangano azikwazi nje ukuthuthukisa amakhono obuchwepheshe abasebenzi. Zidinga futhi ukuqinisekisa ukulungela kwengqondo kwabantu, ukuzivumelanisa nezimo, kanye nenhlalakahle yengqondo lapho bebhekene nezingcindezi zomsebenzi. Yilapho ukwelulekwa kudlala khona indima ebalulekile: hhayi nje "ukukhuluma nothile," kodwa indlela yobungcweti yokusiza abantu ukuba baziqonde, baphathe izinkinga, futhi bathuthukise amandla abo omsebenzi.
Ukwelulekwa njengengxenye yamasu okuthuthukiswa kwezinsizakusebenza zabantu
Esimweni senhlangano, ukwelulekwa kuyisevisi yokusekela yobungcweti ehlose ukusekela abasebenzi ekunqobeni izinselele zomuntu siqu nezihlobene nomsebenzi. Lezi zinselele zingafaka phakathi ukucindezeleka emsebenzini, ukukhathazeka, ukungezwani nozakwabo, ubunzima bokuxhumana, ukwehla kwesisusa, ukudideka emsebenzini, kanye nobunzima bokulinganisela umsebenzi nokuphila. Uma zingaxazululwa, lezi zinkinga zinganciphisa umkhiqizo, ziholele ekuphutheni emsebenzini, zibe zimbi kakhulu isiko lomsebenzi, futhi zandise ukushintshwa kwabasebenzi.
Ukwelulekwa kuyisu elihle ngoba ukuthuthukiswa kwezinsizakusebenza zabantu akuhloseli nje kuphela "ukufaneleka" kodwa futhi "ukulungela kwengqondo." Ukuqeqeshwa kungathuthukisa amakhono, kodwa ukwelulekwa kusiza ukuqinisekisa ukuthi lawo makhono asetshenziswa kahle. Abasebenzi abanamakhono ababhekene nokukhathala noma ukungqubuzana kwangaphakathi bavame ukwehluleka ukusebenza kahle kakhulu. Ngokwelulekwa, izinhlangano zitshala imali esicini sobuntu sabasebenzi bazo—okugcina kuthinta ukusebenza kwenhlangano iyonke.
Khulisa ukuzazi kanye nokuphathwa ngokomzwelo
Enye yeminikelo emikhulu yokwelulekwa ukwandisa ukuzazi . Ngenqubo yokwelulekwa, abasebenzi bangabona amaphethini okuziphatha, izinto ezibangela ukucindezeleka, izindlela zokucabanga ezingasebenzi kahle, kanye namandla nobuthakathaka bomuntu siqu. Lokhu kuzazi kwakha isisekelo sokuthuthukisa ubuhlakani bemizwa, ikhono lokubona imizwa yomuntu siqu, ukuyilawula, ukuqonda imizwa yabanye, nokukhuthaza ubudlelwano obuhle.
Emsebenzini, imizwa ithonya indlela abantu abenza ngayo izinqumo, ahola amaqembu, asabela ngayo ekugxekweni, futhi abhekane nezingxabano. Ukwelulekwa kusiza abasebenzi ukuba baqonde imizwa yabo ngaphandle kokubavumela ukuba balawule izenzo zabo. Abasebenzi abakwaziyo ukulawula imizwa yabo bavame ukuba nozinzo, babambisane, futhi bazivumelanise nezimo noshintsho, ngaleyo ndlela bandise ikhono labo lokukhula.
Ukubhekana nokucindezeleka emsebenzini nokuvimbela ukukhathala
Ukucindezeleka okuqondiwe, umthwalo omkhulu womsebenzi, kanye nokungacaci kwendima ngokuvamile kuyizimbangela zokucindezeleka emsebenzini. Uma ukucindezeleka kuqhubeka isikhathi eside ngaphandle kokusekelwa okwanele, abasebenzi basengozini yokukhathala—isimo sokukhathala ngokomzimba nangokwengqondo okunciphisa ugqozi, ukugxila, kanye nekhwalithi yomsebenzi.
Ukwelulekwa kungasebenza njengethuluzi lokubona kusenesikhathi. Abeluleki basiza abasebenzi ukuthi bathole imithombo yokucindezeleka, babeke izinto eziza kuqala, bathuthukise amasu okubhekana nesimo, futhi baqinise amakhono okuphatha isikhathi. Ngaphezu kwalokho, ukwelulekwa kunganikeza nezincomo zezinhlangano, njengokulungisa imithwalo yemisebenzi, ukuthuthukisa ukuxhumana nabantu abangaphansi kwabo, noma ukuqinisa ukwesekwa komphakathi endaweni yokusebenza. Umthelela awukona nje ukululama komuntu ngamunye kodwa futhi nokuthuthukiswa kwesistimu okubanzi kwendawo yokusebenza enempilo.
Ukusiza ukuthuthukiswa komsebenzi kanye nokwenza izinqumo
Ukuthuthukiswa kwezinsizakusebenza zabantu akuhlukaniseki nokuhlela umsebenzi. Abasebenzi abaningi badidekile ngendlela yabo yomsebenzi: ukuthi bahlale esikhundleni sabo samanje, baphishekele indlela yokuphatha, noma bathuthukise ubuchwepheshe obuthile. Abanye bazizwa bengafaneleki emisebenzini yabo kodwa bayanqikaza ukushintsha ngenxa yezingcindezi zomnotho noma ukwesaba ukwehluleka.
Ukwelulekwa ngemisebenzi kusiza abantu ukuthi bahlole izintshisekelo zabo, izindinganiso zabo, amakhono abo, kanye nemigomo yabo yokuphila. Ngenqubo yokuzindla ehlelekile, abasebenzi bangenza izinqumo ezingokoqobo ezihambisana namandla abo. Ngenxa yalokho, izinhlangano zihlangabezana nabasebenzi abagxile kakhulu, abashukumiseleka kakhulu, futhi abanamathuba amaningi okuhlala isikhathi eside ngoba bazizwa benencazelo emsebenzini wabo.
Ukusekela ukuthuthukiswa kokusebenza ngokushintsha indlela yokuziphatha
Uma ukusebenza kwehla, izinhlangano zivame ukuphendula ngokuqeqeshwa noma ngesinyathelo sokuqondiswa. Kodwa-ke, ukwehla kokusebenza akubangelwa njalo ukuntuleka kwekhono. Izinkinga zobudlelwano, izingxabano zenani, ukuhlukumezeka, izinkinga zomndeni, noma ukuzethemba okuphansi kungaphazamisa ukugxila emsebenzini.
Ukwelulekwa kusiza ekuboneni izimbangela eziyinhloko zezinkinga zokuziphatha kanye nokusebenza kahle. Ngendlela enozwela neyobungcweti, abasebenzi basizwa ukushintsha izindlela zokucabanga ezivimbelayo kanye nemikhuba. Ukwelulekwa kuthuthukisa namakhono okuxhumana nabantu njengokuxhumana okuqinile, ikhono lokwamukela impendulo, kanye nokuxazulula izingxabano. Ngale ndlela, ukuthuthukiswa kokusebenza kuba yinto eqhubekayo ngoba kuqhutshwa ushintsho lwangaphakathi, hhayi nje ingcindezi yangaphandle.
Ukuqinisa ubuholi kanye namasiko enhlangano
Ukuthuthukiswa kwezinsizakusebenza zabantu akubandakanyi nje kuphela abasebenzi abasezingeni eliphezulu kodwa futhi nabaholi. Ukwelulekwa (noma ukuqeqesha okuhlanganiswe nezimiso zokwelulekwa) kungasiza abaholi baqonde indlela yabo yobuholi, baphathe ukucindezeleka emsebenzini, futhi bathuthukise ikhono labo lokuhola ngozwela. Abaholi abaphilile ngokwengqondo bayakwazi kangcono ukudala indawo yokusebenza ephephile nesekelayo.
Isiko eliqinile lenhlangano lakhiwa lapho kukhuliswa ukuxhumana okuvulekile, inhlonipho kanye nokwethembana. Ukwelulekwa kusiza ngokunikeza abasebenzi indawo ephephile yokuveza ukukhathazeka ngaphandle kokwesaba ukwahlulela. Njengoba kunezinqubomgomo ezifanele—njengokuqinisekisa ubumfihlo, ukufinyelela kalula, kanye nokuzibophezela kwabaphathi—ukwelulekwa kungaba yinsika yesiko lomsebenzi elinempilo.
Ukwelulekwa njengengxenye yohlelo lokusekela inhlangano
Ukuze kusebenze kahle, ukwelulekwa kudinga ukufakwa ohlelweni lokuthuthukiswa kwe-HR, hhayi indlela yokuzimela. Izinhlangano eziningi zisebenzisa Izinhlelo Zokusiza Abasebenzi (ama-EAP), ezihlinzeka ngezinsizakalo zokweluleka kubasebenzi ezindabeni zomuntu siqu nezomsebenzi. Ngaphezu kwalokho, i-HR ingabambisana nodokotela bezengqondo noma abeluleki abangochwepheshe ukuqhuba izikhathi zokwelulekwa ngabanye, izikhathi zokwelulekwa kwamaqembu, noma izingqungquthela zemfundo yengqondo ngokucindezeleka, impilo yengqondo, kanye nokuxhumana.
Kodwa-ke, kubalulekile ukuqinisekisa ukuthi izinsizakalo zokweluleka azigcini nje ngokuba yinto evamile. Izinhlangano kumele zakhe ukwethembana ngokusebenzisa imfihlo eqinile, ikhono lomeluleki eliqinisekisiwe, kanye nokuxhumana okucacile kokuthi ukweluleka akulona ithuluzi "lokuphoqa" abasebenzi. Uma abasebenzi bezizwa bephephile, bazimisele kakhulu ukusebenzisa lezi zinsizakalo ngendlela ephumelelayo.
Izinselele kanye nokuziphatha okuhle ekwelulekeni emsebenzini
Ukwelulekwa enhlanganweni kuletha izinselele zako , ikakhulukazi maqondana nemingcele yendima kanye nokuziphatha. Abeluleki kumele bagcine imfihlo, bagweme ukungqubuzana kwezintshisekelo, futhi baqinisekise ukuthi ukugxila okuyinhloko kusenhlalweni yamakhasimende (abasebenzi). Ngaphezu kwalokho, intshisekelo yenhlangano ekukhiqizeni ibaluleke kakhulu. Ngakho-ke, kudingeka izivumelwano ezisobala mayelana nokuthi yiluphi ulwazi olungabiwa nenkampani, ngokuvamile ngesimo semibiko ehlanganisiwe ngaphandle kokudalula ubunikazi bomuntu ngamunye.
Enye inselele ukucwaswa okuphathelene nezinkinga zempilo yengqondo. Kwezinye izindawo zokusebenza, ukwelulekwa kusabhekwa njengophawu lobuthakathaka. Ukuze kuxazululwe lokhu, izinhlangano zidinga ukufundisa nokuthuthukisa ulwazi ngempilo yengqondo ukuze ukwelulekwa kubhekwe njengendlela yokuvimbela nokuzithuthukisa, hhayi nje ikhambi "lokusiza ngesikhathi".
Isiphetho
Indima yokwelulekwa ekuthuthukisweni kwezinsizakusebenza zabantu ibalulekile ngoba ibhekana nezici zengqondo, ezingokomzwelo, kanye nezobudlelwano ezivame ukunquma impumelelo yomuntu emsebenzini. Ukwelulekwa kusiza abasebenzi ukuthi bazibone, baphathe ukucindezeleka, bacacise izindlela zomsebenzi, bathuthukise ukuziphatha komsebenzi, futhi bakhe ubudlelwano obuhle. Ezinhlanganweni, ukwelulekwa akuyona nje indlela yokunakekela, kodwa kuyindlela yokutshala imali ehlelekile ekudaleni izinsizakusebenza zabantu eziqinile, ezikhiqizayo, nezincintisanayo.
Endaweni yokusebenza yanamuhla, ukuthuthukiswa kwezinsizakusebenza zabantu okuphumelelayo kumele kubheke abantu ngokuphelele—hhayi nje kuphela njengezisebenzi ezinekhono, kodwa njengabantu abanezidingo, imizwa, kanye nekhono. Ukwelulekwa kusebenza njengebhuloho lokuthuthukisa leli khono ngendlela eqhubekayo, ngenkathi kudala indawo yokusebenza enempilo nenenjongo kakhudlwana.