Te Whakahaere Taupatupatu i roto i ngā Tīma
Kāore e taea te karo i te taupatupatu i roto i tētahi tīma. Ina mahi tahi ngā tāngata he rerekē ō rātou papamuri, ō rātou hinengaro, ō rātou momo whakawhitiwhiti kōrero, me ō rātou hiahia ki te whakatutuki i tētahi whāinga kotahi, ka ara ake te taupatupatu. Heoi, ehara i te mea kino tonu te taupatupatu. Mēnā ka whakahaerea tika, ka taea te waiho hei puna whakaaro hou, hei whakapakari i ngā whanaungatanga mahi, hei whakapai ake hoki i te kounga o ngā whakataunga. I tetahi atu taha, ki te kore e arohia, ka taea e te taupatupatu te whakaiti i te hua, te whakaoho i te ahotea, me te waihanga i tētahi taiao mahi kino. Nō reira, he pūkenga nui te whakahaere taupatupatu mō ia kaiārahi me ia mema o te tīma.
Te Mārama ki te Taupatupatu: He aha, ā, he aha hoki i puta ai?
Ka taea te tautuhi i te pakanga hei tautohetohe i waenganui i te rua, neke atu rānei o ngā rōpū e puta mai ana i ngā rerekētanga o ngā whāinga, ngā tirohanga, ngā uara, ngā tikanga mahi rānei. I roto i te horopaki rōpū, e rua ngā momo matua o te pakanga. Tuatahi, ko te pakanga mahi, arā, he rerekētanga whakaaro mō ngā whakaaro, ngā rautaki, te wehenga mahi, ngā tikanga whakaoti rapanga rānei. He maha ngā wā ka whai hua tēnei momo pakanga nā te mea ka akiaki i te matapaki arohaehae. Tuarua, ko te pakanga whanaungatanga, arā, he pakanga i puta mai i ngā kare ā-roto, i ngā whakapehapeha, i ngā rerekētanga whaiaro rānei. He kino te pakanga whanaungatanga nā te mea ka roa te taupatupatu.
He rerekē ngā take o te pakanga i roto i te tīma. Kei roto i ēnei ko te whakawhitiwhiti kōrero ngoikore, te tohatoha tūranga koretake, te kore taurite o ngā mahi, ngā momo kaiārahi rerekē, te pēhanga whāinga, tae atu ki ngā rerekētanga o te ahurea mahi. Hei tauira, ka taea e ngā mema o te tīma e aro nui ana ki ngā taipitopito te pakanga ki te hunga e aro nui ana ki te tere o te mahi. Ki te kore he māramatanga me te whakaae tahi, ka taea e ēnei rerekētanga te piki haere hei kēmu whakapae.
Te Pānga o te Taupatupatu ki te Mahi a te Tīma
Ka pā kino pea ngā pakanga kāore i te whakahaeretia. Ka heke te hua o te mahi i te mea ka moumou te kaha o te tīma ki ngā tautohetohe koretake. Ka uaua te mahi tahi i te mea ka puta mai ngā rōpū, ā, ka kore e pai te iwi ki te whakapuaki i ngā kōrero. Ka heke hoki te hihiri takitahi nā te kore whakaute, te kore whakamarie rānei i roto i ngā taunekeneke. I te wā roa, ka piki ake te maha o ngā kaimahi i te hurihanga o te mahi i te pakanga, nā te mea ka kitea te taiao mahi he mea morearea te hinengaro.
Heoi anō, ka taea hoki e te pakanga te whai pānga pai ina whakahaerea tika. Ka whakatairangahia e te pakanga hauora ngā tirohanga hou, ka āwhina i ngā tīma ki te karo i te "whakaaro rōpū" (te ia o te whakaae me te kore whakahe), ā, ka arahi ki ngā whakataunga whai whakaaro. Ka taea hoki e ngā kōrero tuwhera te whakatairanga i te wairua noho tahi nā te mea e rongo ana ngā mema o te tīma kei te whakarongohia ō rātou whakaaro. Ko te mea nui ko te hurihanga a te tīma i te pakanga hei kōrero e aro ana ki te otinga, kaua ki te pakanga whakapehapeha.
Ngā Mātāpono Taketake o te Whakahaere Taupatupatu
Ehara i te mea ko te "whakaoti rapanga" anake te kaupapa o te whakahaere pakanga i roto i ngā tīma, engari ko te whakatū tikanga mahi hei ārai i te pakanga kia kore ai e kino. Ko ētahi o ngā mātāpono matua nui ko:
1. Arotahi ki te raruraru, kaua ki te tangata. Me whakatakoto te tautohe hei rerekētanga whakaaro mō tētahi take, kaua hei whakaeke i te āhua o tētahi.
2. Whakamahia ngā raraunga me ngā whāinga tiritahi. Ko ngā otinga pai rawa atu ka puta ake ina ahu mai ngā kōrero i ngā meka, ngā hiahia o te kaupapa, me ngā whāinga kua whakaaetia e te tīma.
3. Kia mārama, kia whakaute hoki te whakawhitiwhiti kōrero. He nui te pānga o te reo, te whiriwhiri kupu, me te reo tinana ki te ahunga o te pakanga.
4. Rapua te huarahi e whai hua ai, kaua te huarahi e hinga ai. Mā te wikitoria i tētahi tautohe ka nui ake te kino o te mahi tahi.
5. Whakatikahia ngā take i te wā e tika ana. Mēnā kāore e tiakina, ka taea e ngā pakanga iti te huri hei raruraru nui.
Ngā Hikoinga hei Whakahaere Whai Hua i te Taupatupatu
Hei ārai i te pakanga kei kino te mahi tahi, ka taea e ngā tīma te whakatinana i ēnei mahi whai hua :
1. Tāutuhia te pūtake o te raruraru
Ko te taahiraa tuatahi ko te mārama ki te take tūturu o te raruraru. I ētahi wā, te āhua nei he raruraru hangarau te pakanga, engari e pā ana ki ngā kare ā-roto o te kore whakaute, ngā tūranga kore mārama, ngā tumanakohanga hē rānei. Me rapu e ngā kaiārahi me ngā mema o te tīma te pūtake o te pakanga mā te pātai tuwhera pēnei i: "He aha te mea e whakararuraru ana i a koe?" "He aha te mea e tino whakararuraru ana i a koe mō tēnei āhuatanga?"
2. Waihangahia he wāhi haumaru mō te kōrero
Me whakahaere ngā kōrero tautohetohe i roto i te āhuarangi pai, kaua i te wā e kaha ana ngā kare ā-roto, i mua rānei i te aroaro o te hunga whakarongo nui, ka whakama ai tetahi rōpū. He mea nui te haumaru hinengaro, te noho haumaru rānei ki te kōrero me te kore e wehi kei whakaekea. Mā te taiao haumaru ka māmā ake te pono me te tuwhera o te whakarongo a te tangata.
3. Whakarongo kaha me te whakamana
Ko te whakarongo kaha ehara i te mea ko te tatari noa mō tō wā ki te kōrero, engari ko te mārama pono ki te karere me ngā kare ā-roto o te tangata. Ko te whakamana ehara i te mea ko te whakaae, engari ko te whakaae he tika ngā kare ā-roto, ngā tirohanga rānei a te tangata mai i tā rātou tirohanga. Ko ngā kīanga pēnei i te, "E mārama ana ahau kei te pouri koe nā te mea..." ka taea te whakaiti i te raruraru, me te whakatuwhera i te ara mō tētahi otinga.
4. Whakamahia he whakawhitiwhiti kōrero whakapumau
Ko te whakawhitiwhiti kōrero māia ka whakatairanga i te māramatanga, engari kaua e riri. Hei tauira, whakamahia te tikanga "karere-ahau": "He uaua ki ahau te whakatutuki i ngā wā kati ina puta ohorere mai ngā huringa; me nui ake te whakamōhiotanga i mua atu." He pai ake tēnei i te whakapae: "Ka whakarerekē tonu koe i ngā mahere i runga i te hiahia!"
5. Rapua ngātahi ngā kōwhiringa otinga
Kia mārama te take, tonoa ngā rōpū katoa kia tuku mai i ngā kōwhiringa otinga. Kōwhiria ngā otinga e pono ana, e tika ana, e hangai ana ki ngā whāinga a te tīma. Ko ētahi tauira o ngā otinga ko te whakamārama i ngā tikanga whakahaere paerewa (SOP), te whakaae ki ngā wā whakautu, te tohatoha anō i ngā mahi, te whakatū rānei i ngā hongere whakawhitiwhiti kōrero hanganga ake.
6. Hangaia ngā whakaaetanga me te whai i ngā mahi
Me whakamāori ngā otinga ki ngā whakaaetanga tūturu: mā wai e mahi, āhea, me pēhea te ine i te angitu. Arotakehia i muri i tētahi wā kia kore ai e ara ake anō te pakanga i tētahi atu āhua.
Te Tūranga o ngā Kaiārahi i roto i te Whakahaere Taupatupatu
He mahi nui tā ngā kaiārahi tīma ki te hanga i tētahi ahurea whakahaere pakanga. Ka pupuri ngā kaiārahi whai hua i tētahi waiaro kore whakaaro, kore whakaaro nui ki ngā kare ā-roto, ā, ka akiaki i te kōrero whaitake. Ka whakatauira hoki rātou i te whakawhitiwhiti kōrero: ka karohia e rātou ngā kupu whakatoi, ngā whakaiti, me ngā whakararuraru. Hei tāpiri, me whakarite e ngā kaiārahi he hanganga mahi mārama—hei tauira, te tohatoha mahi, ngā ara whakaae, me ngā tohu angitu—nā te mea he maha ngā pakanga e puta mai ana i ngā pūnaha kāore i te mārama.
Me mōhio hoki ngā kaiārahi ki te wā e tika ai te takawaenga me te wā e tika ai te whakatau. Kāore e taea te whakatau i ngā pakanga katoa mā te whakaae tahi. I ētahi wā, pērā i ngā wā e pā ana ki te haumarutanga mahi, te tutuki i ngā whakaritenga, ngā wā mutunga nui rānei, me kaha te kaha o ngā kaiārahi. He rerekē te kaha o te kaha i te mana whakahaere; mā te kaha o te kaha ka mau tonu te whakaute ki te tangata me te tiaki i ngā painga o te tīma me te whakahaere.
Te Ārai i te Pakanga Whakangaro
Ko te whakahaere pakanga pai rawa atu ehara i te mea ko te whakatau anake, engari ko te ārai. Ka taea e ngā tīma te whakaiti i te pakanga whakangaro i roto i ētahi huarahi: te whakatū whakawhitiwhiti kōrero auau, te whakahaere i ngā tirotiro ā-wiki, te whakaae ki ngā ture kōrero (hei tauira, kaua e whakaeke whaiaro), me te whakamārama i ngā tūranga i te tīmatanga o te kaupapa. Mā ngā mahi whakaaroaro pēnei i ngā tirohanga whakamuri ka āwhina hoki i ngā tīma ki te whakatika i ngā take i mua i te pikinga ake. Hei tāpiri, mā te ahurea hauora o te maioha me te urupare ka rongo ngā mema o te tīma i te uara, ka iti ake te riri.
Te Katinga
He wāhanga tūturu o te mahi tahi te pakanga i roto i te tīma. Ko te mea e wehewehe ai te tīma kaha i te tīma ngoikore ehara i te noho mai, te kore rānei o te pakanga, engari ko te kaha ki te whakahaere. Mā te mārama ki ngā momo pakanga, te whakatairanga i te whakawhitiwhiti kōrero hauora, te whakarongo kaha, me te whakatinana i ngā otinga tūturu, ka taea e ngā tīma te huri i te pakanga hei whai wāhitanga mō te tipu. Hei whakamutunga, mā te whakahaere pakanga whai hua ka whakatairanga i te mahi tahi kaha ake, ngā whakataunga kounga teitei ake, me te taiao mahi whai hua ake, atawhai hoki.
