Ukusebenzisana kwe-IT kanye ne-Telecommunication
Emashumini eminyaka amuva nje, ubuchwepheshe bolwazi (i-IT) kanye nokuxhumana ngezingcingo kuye kwathuthuka ngokushesha futhi kwaxhumana kakhulu. Nakuba ukuxhumana ngezingcingo kwake kwaba yinto efanayo nokuthumela imiyalezo ngezwi kanye nangombhalo, indima yayo manje isiye yanda yaba umgogodla wokuxhumana ngedatha, izinhlelo zokuxhuma, ukubalwa kwamafu, amadivayisi ahlakaniphile, kanye nezinhlelo zebhizinisi eziyinkimbinkimbi. Okwamanje, i-IT, eyayigxile ekuphatheni isofthiwe, amaseva, kanye nedatha ngaphakathi kwendawo yangaphakathi yenkampani, manje incike kakhulu kumanethiwekhi athembekile ukuze asebenzise izinsizakalo zedijithali ngesikhathi sangempela. Ukubambisana phakathi kwe-IT kanye nokuxhumana ngezingcingo ekugcineni kube yisihluthulelo sokuguqulwa kwedijithali, kuzo zonke izinkampani ezinkulu, izikhungo zikahulumeni, ngisho nama-MSME.
Izindima Ezihlukene, Umgomo Owodwa
Kalula nje, i-IT igxile ekucubungulweni kwedatha, ekuthuthukisweni kwezinhlelo, ezinhlelweni zokusebenza, ekuphepheni kolwazi, kanye nokuphathwa kwengqalasizinda yokubala. Okwamanje, ezokuxhumana zinesibopho sokuhlinzeka ngeziteshi zokuxhumana—kusukela kumanethiwekhi eselula, ama-fiber optic, amasathelayithi, kuya emsakazweni—ukuze idatha ikwazi ukuhamba isuka kwelinye iphuzu iye kwelinye ngokushesha nangokuzinzile. Nakuba zihlukile, zombili zinomgomo ofanayo: ukuqinisekisa ukuthi ulwazi lungasetshenziswa ngempumelelo, ngokuphephile, futhi lunikeza inani kokubili abasebenzisi nezinhlangano.
Uma izinkampani zisebenzisa izinhlelo ze-Enterprise Resource Planning (ERP), ukuhlaziywa kwedatha, noma izinhlelo zokusebenza zokubambisana njenge-video conferencing, izinhlelo ze-IT kumele zilungele ukucubungula nokugcina idatha, kuyilapho ezokuxhumana ziqinisekisa ukuthi izindlela zedatha zine-bandwidth eyanele, ukubambezeleka okuphansi, kanye nekhwalithi yesevisi ehambisanayo. Ngamanye amazwi, i-IT yakha "ubuchopho" kanye "nezinhlelo zokusebenza" zebhizinisi, kuyilapho ezokuxhumana zihlinzeka "ngezinzwa" ezixhumanisayo ezenza konke kusebenze.
Izinto Eziyinhloko Ezibangela Ukubambisana
Ukubambisana phakathi kwe-IT kanye nezokuxhumana ngocingo kubaluleke kakhulu ngenxa yezici ezintathu ezinkulu. Okokuqala, ukwanda kokusetshenziswa kwesevisi yedijithali. Abantu manje sebejwayele ukusakaza ividiyo, ukuthenga ku-inthanethi, ukukhokha ngedijithali, kanye nezinsizakalo ezisekelwe kuhlelo lokusebenza. Konke lokhu kukhulise kakhulu isidingo samanethiwekhi azinzile kanye namapulatifomu e-IT angakhula.
Okwesibili, ukushintshela ekubenila amafu. Izinhlangano eziningi zithutha izinhlelo zazo ziye efwini ukuze zisebenze kahle futhi ziguquguquke. Kodwa-ke, ifu lisebenza kuphela uma ukuxhumana kwenethiwekhi kwanele. Yilapho ukuxhumana ngocingo kudlala khona indima ebalulekile ekuhlinzekeni ukuxhumana okuzinikele, i-SD-WAN, noma amanethiwekhi azimele avikelekile.
Okwesithathu, ukuvela kwe-Internet of Things (IoT) namadivayisi ahlakaniphile. Kusukela kuzinzwa ezimbonini kuya kumakhamera okuphepha asebenzisa i-AI, konke kudinga ukubambisana phakathi kokuphathwa kwedatha (IT) nokuxhumeka kwedivayisi (ezokuxhumana). Ngaphandle kokuhlanganiswa okufanele, idatha evela kumadivayisi e-IoT kunzima ukuyisebenzisa kahle.
Ukuhlanganiswa Kobuchwepheshe: Kusukela Kunethiwekhi Kuya Kuhlelo Lokusebenza
Ukubambisana okuphumelelayo akukhona nje "i-IT namanethiwekhi ahambisanayo," kodwa kunalokho mayelana nokuhlanganiswa kwangempela emazingeni obuchwepheshe nokusebenza. Isibonelo esisodwa ukusetshenziswa kokwakhiwa okusekelwe kusevisi okuxhumanisa izinhlelo zokusebenza kunethiwekhi ngokuguquguqukayo. Isibonelo, ezinsizeni zezokwelapha ngocingo—ukubonisana nodokotela okude—izinhlelo zokusebenza zerekhodi lezokwelapha zedijithali kumele zihlanganiswe namanethiwekhi evidiyo aphansi ukuze kuqinisekiswe ukuxhumana phakathi kodokotela nesiguli okungaphazanyiswa.
Ngaphezu kwalokho, ubuchwepheshe obufana ne-Network Function Virtualization (NFV) kanye ne-Software-Defined Networking (SDN) benza ukuxhumana ngocingo kube "njengokwe-IT". Imisebenzi yenethiwekhi eyayikade idinga amadivayisi angokoqobo manje ingasebenza njengesofthiwe kumaseva ajwayelekile. Lokhu kwenza kube lula ukuphatha, ukwenza ngokuzenzakalelayo, kanye nokuhlanganiswa nezinhlelo ze-IT zebhizinisi. Ngenxa yalokho, amaqembu e-networking kanye ne-IT kudingeka asebenze ngokubambisana njengoba imigqa phakathi "kwengqalasizinda yenethiwekhi" kanye "nengqalasizinda yekhompyutha" ifiphala kakhulu.
I-5G kanye Nekusasa Lokubambisana
Ukufika kwe-5G kuqinisa isidingo sokubambisana kwe-IT kanye nezokuxhumana. I-5G ayigcini nje ngokuba yi-inthanethi esheshayo, kodwa futhi iyipulatifomu yezinsizakalo ezidinga ukubambezeleka okuphansi kakhulu kanye nokuxhumana okukhulu. Izibonelo zifaka phakathi izimoto ezizimele, amafektri ahlakaniphile, kanye ne-augmented reality yokuqeqeshwa kochwepheshe. Lezi zinsizakalo zidinga inhlanganisela yamanethiwekhi azinzile e-5G, izinhlelo zokubala ezinqenqemeni zokucubungula okuseduze kwabasebenzisi, kanye nezinhlelo zokusebenza ze-IT ezikwazi ukuhlaziya idatha ngokushesha.
Ukubambisana kubonakala ngokwengeziwe emqondweni wokusikwa kwenethiwekhi, okuhlukanisa inethiwekhi ibe "izingcezu" eziningana ngokusekelwe ezidingweni zesevisi. Isibonelo, ingxenye eyodwa ingaba yezinsizakalo eziphuthumayo, enye yemboni yokukhiqiza, kanye nenye yabasebenzisi abajwayelekile. Ukuze ukusikwa kusebenze kahle, ithimba lezokuxhumana lidinga ukusebenzisana nethimba le-IT lekhasimende ukuze liqonde izidingo zohlelo lokusebenza, amazinga okuphepha, kanye nemigomo yokusebenza.
Ukuphepha: Umthwalo Wemfanelo Ohlanganyelwe
Ukwanda kokuxhumana kwe-IT kanye nezokuxhumana kwandisa nezingozi zokuphepha. Ukuhlaselwa kwe-cyber kungasebenzisa ubuthakathaka ezinhlelweni zokusebenza kanye namanethiwekhi. Ngakho-ke, ukuphepha akukwazi ukuphathwa yi-IT noma amaqembu enethiwekhi kuphela. Indlela ehlanganisiwe iyadingeka, kufaka phakathi i-Zero Trust, ukubethela kusukela ekuqaleni kuya ekugcineni, ukuqapha ithrafikhi okusekelwe ku-AI, kanye nokuphathwa kobunikazi okuqinile.
Isibonelo, uma inkampani isebenzisa i-VPN, i-SD-WAN, kanye nefu, izinqubomgomo zokufinyelela komsebenzisi, ukuhlukaniswa kwenethiwekhi, kanye nokuvikelwa kwedatha kumele kuthuthukiswe ngokubambisana. Ithimba le-IT liyaqonda izidingo zohlelo lokusebenza kanye nedatha ebucayi, kuyilapho ithimba lezokuxhumana liqonda izindlela zethrafikhi kanye nobuthakathaka benethiwekhi. Lokhu kubambisana kuvimbela "izindawo ezingaboni" ezivame ukuba yizindawo zokungena zokuhlaselwa.
Umthelela Ebhizinisini Nasezinsizeni Zomphakathi
Ukubambisana phakathi kwe-IT kanye nezokuxhumana kunomthelela obonakalayo ekuthuthukiseni ukusebenza kahle kanye nekhwalithi yesevisi. Emkhakheni wamabhange, ukuhlanganiswa kwenethiwekhi kanye ne-IT kwenza ukuthengiselana ngesikhathi sangempela, ukubhenka okuzinzile kweselula, kanye nokutholakala kokukhwabanisa okusheshayo. Emkhakheni wezemfundo, ukufunda ibanga kudinga ipulatifomu yokufunda nge-e ethembekile kanye nokuxhumeka kwe-inthanethi okuthembekile. Emkhakheni wezokunakekelwa kwempilo, izinhlelo zokudlulisela zedijithali kanye nokushintshana kwedatha yesiguli kudinga amanethiwekhi aphephile kanye nezinhlelo zokusebenza ezijwayelekile.
Kuhulumeni, lokhu kubambisana kubalulekile ekwakheni idolobha elihlakaniphile: ukuphathwa kwethrafikhi okusekelwe ezinzwa, izinsizakalo zezikhalazo zezakhamuzi, ukuqapha ikhwalithi yomoya, kanye nokukhanya kwemigwaqo okuhlakaniphile. Konke kudinga imishini yokuxhumana yokuxhumana kanye nezinhlelo ze-IT ukucubungula idatha nokubonisa ulwazi ngendlela elula ukuyiqonda.
Izinselele Ekusebenzisaneni
Naphezu kwezinzuzo ezicacile, ukusebenzisana kwe-IT kanye nokuxhumana kuletha izinselele. Enye yalezi umehluko emasikweni omsebenzi. Amaqembu ezokuxhumana ngokuvamile ajwayele amazinga okusebenza aqinile kanye nezinguquko ezilawulwayo ngenxa yokuzinza kwenethiwekhi. Okwamanje, amaqembu e-IT—ikakhulukazi abathuthukisi bezinhlelo zokusebenza—anamandla kakhulu, avame ukusebenzisa izibuyekezo ezisheshayo ukuze ahlangabezane nezidingo zebhizinisi. Uma lokhu kungafani kungavumelani, kungavela izingxabano: i-IT ifuna ushintsho olusheshayo, kuyilapho ezokuxhumana zifuna ingozi encane.
Enye inselele yiqembu lamakhono elilinganiselwe. Ochwepheshe abanokuqonda okuphelele kokuxhumana, ifu, ukuphepha, kanye nezinhlelo zokusebenza bayadingeka. Izinhlangano eziningi manje zifuna imisebenzi efana nonjiniyela benethiwekhi abanolwazi ngokuzenzakalelayo, noma abaklami befu abanolwazi ngokuklama inethiwekhi. Ngaphezu kwalokho, ukuhlanganiswa kwabathengisi kungaba nzima, njengoba imishini yenethiwekhi, izinsizakalo zenkampani, kanye namapulatifomu e-IT ngokuvamile avela kubahlinzeki abahlukene.
Amasu Okwakha Ukubambisana Okuqinile
Ukuqinisekisa ukubambisana okuphumelelayo, izinhlangano zingasebenzisa amasu amaningana. Okokuqala, vumelanisa ukuhlela phakathi kwezidingo zohlelo lokusebenza kanye nomthamo wenethiwekhi. Yonke iphrojekthi yedijithali kufanele ihilele amaqembu e-IT kanye nezokuxhumana kusukela esigabeni sokuklama, hhayi ngemva kokusebenza kohlelo.
Okwesibili, sebenzisa indlela yokusebenza ehlanganisiwe njenge-DevSecOps kanye ne-NetOps, ngokuzenzakalelayo kokucushwa, ukuqapha okwabiwe, kanye nezinqubo zokushintsha ezicacile. Okwesithathu, sungula amazinga okuphepha nokuhambisana okuvunyelwene ngawo, njengokuhlukaniswa kwenethiwekhi, izinqubomgomo zokufinyelela, kanye nokungena ngemvume okuhlanganisiwe. Okwesine, tshala imali ekuqeqeshweni okusebenzayo ukuqinisekisa ukuthi abasebenzi be-IT bayaqonda izisekelo zokuxhumana kanye nabasebenzi benethiwekhi bayaqonda izidingo zohlelo lokusebenza kanye nefu.
I-Penutup
Ukubambisana phakathi kwe-IT kanye nokuxhumana ngezingcingo akuseyona inketho, kodwa kuyinto edingekayo esikhathini sedijithali. Ukusebenza kohlelo lokusebenza lwebhizinisi, ulwazi lomsebenzisi, kanye nokuphepha kwedatha kuncike kakhulu ekuhlanganisweni okuqinile phakathi kwezinhlelo ze-IT kanye namanethiwekhi okuxhumana ngezingcingo. Kusukela ku-cloud computing kanye ne-IoT kuya ku-5G kanye ne-edge computing, zonke izinto ezintsha zanamuhla zidinga ukubambisana okuseduze ukuze kuhlinzekwe ngezinsizakalo ngokushesha, ngokuphephile, nangokuzinzile. Izinhlangano ezakha ngempumelelo lokhu kubambisana zizokulungela kangcono ukubhekana nokuncintisana, zisheshise ukusungula izinto ezintsha, futhi zilethe isevisi engcono kumakhasimende kanye nomphakathi.
