Ithonya Lesiko Lenhlangano Ekusebenzeni Kwenkampani
Isiko lenhlangano "indlela esisebenza ngayo endlini"—isethi yezindinganiso, izinkolelo, izindinganiso, kanye nemikhuba ebumba ukuziphatha kwabantu ngaphakathi kwenkampani. Isiko akuyona nje isiqubulo esisodongeni noma izinto ezintsha zokuqondiswa kwabasebenzi, kodwa kunalokho kuyindlela yansuku zonke ebonakala endleleni abaholi abenza ngayo izinqumo, indlela amaqembu abambisana ngayo, indlela izingxabano ezixazululwa ngayo, kanye nendlela inkampani esabela ngayo oshintshweni. Empeleni, isiko lenhlangano linethonya elinamandla ekusebenzeni kwenkampani, okuhlanganisa ukukhiqiza, ikhwalithi yesevisi, ukusungula izinto ezintsha, kanye nokusimama kwebhizinisi. Lesi sihloko sixoxa ngomqondo wesiko lenhlangano, izindlela elithonya ngazo ukusebenza, izinkomba ezibonakalayo, kanye namasu okwakha isiko eliqhuba ukusebenza.
Ukuqonda isiko lenhlangano kanye nokusebenza kwenkampani
Isiko lenhlangano lihlanganisa izindinganiso eziyinhloko (isib. ubuqotho, ukuqondiswa kwamakhasimende, ukubambisana), izinkolelo-mbono eziyisisekelo (isib., "amaphutha amathuba okufunda"), kanye nezinto ezibonakalayo (isib., izinqubo zokuhlangana, izitayela zokuxhumana, imithetho engabhalwanga). Isiko lithuthuka emlandweni wenkampani, ubuntu bomsunguli, izinhlelo zemivuzo, kanye nokuziphatha kwabaholi. Ngenxa yokuthi liyiqembu, isiko lakha indawo yengqondo ethonya indlela abantu abenza ngayo izinto.
Okwamanje, ukusebenza kwenkampani kungaqondwa njengokufeza kwenhlangano ekufezeni izinhloso zayo zamasu. Ukusebenza kungalinganiswa ngezinkomba zezimali ezifana nenzuzo, ukukhula kwemali engenayo, kanye nokusebenza kahle kwezindleko, kanye nezinkomba ezingezona ezezimali ezifana nokwaneliseka kwamakhasimende, ikhwalithi yomkhiqizo, ukubandakanyeka kwabasebenzi, ukusungula izinto ezintsha, kanye nedumela. Ezweni lanamuhla lokuncintisana, izinkomba ezingezona ezezimali zibaluleke kakhulu ngoba zivame ukunquma inzuzo yokuncintisana yesikhathi eside.
Indlela isiko lenhlangano elithinta ngayo ukusebenza
Ithonya lesiko ekusebenzeni lenzeka ngezindlela eziningana eziyinhloko:
1. Isiko libumba ukuziphatha komsebenzi kwansuku zonke
Izindinganiso nezindinganiso zinquma ukuthi yikuphi ukuziphatha okubhekwa “njengokulungile” noma “okulindelekile.” Uma isiko ligcizelela ukunemba, ukunemba, kanye nokuzithiba, abasebenzi banamathuba amaningi okugcina ikhwalithi yenqubo futhi banciphise amaphutha. Uma isiko ligcizelela ukusungula izinto ezintsha kanye nokuthatha ingozi, abasebenzi banamathuba amaningi okuphakamisa imibono emisha, ukuzama, nokuphishekela intuthuko eqhubekayo. Ekugcineni, lokhu kuziphatha kunomthelela ohlangene ekukhiqizeni kanye nemiphumela yebhizinisi.
2. Isiko liqhuba (noma livimbela) ukugqugquzelwa kanye nokuzibandakanya kwabasebenzi.
Isiko elinempilo linikeza umuzwa wencazelo, ubulungisa, kanye nokwazisa. Uma abasebenzi bezizwa bebalulekile futhi bethembekile, bayazibandakanya kakhulu futhi bazimisele ukufaka umzamo owengeziwe. Ngokuphambene nalokho, isiko elinobuthi—eligcwele ezombusazwe zehhovisi, ukusola, noma ukuntuleka kokucaca—linganciphisa isimilo, landise ukucindezeleka, futhi liholele ekuguqukeni okuphezulu kwabasebenzi. Ukuvela okuphezulu kwabasebenzi akugcini nje ngokwandisa izindleko zokuqasha kodwa futhi kunciphisa ukuqhubeka kolwazi, kuphazamise ukulethwa kwezinsizakalo, futhi kunciphisa ubumbano lweqembu.
3. Isiko lisheshisa ukubambisana kanye nokwenza izinqumo
Ezinhlanganweni ezinkulu, akuzona zonke izinqumo ezingalawulwa yizinqubo ezisemthethweni. Isiko lisebenza njenge "khampasi" eqondisa izinqumo lapho izimo zingenayo imithetho ebhaliwe. Isibonelo, uma isiko ligxile ngempela kumakhasimende, abasebenzi abaphambili bazovuma kakhulu ukuthatha isinyathelo sokuxazulula izinkinga zamakhasimende ngaphandle kokulinda amazinga amaningi okuvunyelwa. Lokhu kusheshisa impendulo yemakethe futhi kuthuthukise ukwaneliseka kwamakhasimende.
4. Isiko lithonya ikhwalithi yokubambisana nokuxhumana
Izinkampani ezihlakulela isiko lokubambisana zivame ukuba nokuxhumana okungcono okusebenzayo: ukumaketha, ukukhiqiza, ezezimali, kanye nenkonzo yamakhasimende kuhambisana nemigomo futhi zabelane ngolwazi. Ukubambisana okuhle kunciphisa ukuphindaphinda komsebenzi ngokuzimela, kusheshisa ukuxazulula izinkinga, futhi kuthuthukisa ikhwalithi yezinqumo. Ngokuphambene nalokho, isiko langaphakathi elincintisana kakhulu lingaholela amaqembu ekubeni "alwele izintshisekelo zawo," agodle ulwazi, futhi abeke engcupheni imigomo yenkampani.
5. Isiko lidala ukuqina kwenhlangano lapho kubhekene noshintsho.
Izinguquko zemakethe, ezobuchwepheshe, kanye nezomthetho zidinga izinkampani ezivumelana nezimo. Isiko lokufunda elisekela ukuqeqeshwa, impendulo, kanye nokuhlola kwenza izinhlangano zikwazi ukuzivumelanisa nezimo ngokushesha. Abasebenzi abesabi ukuzama izinto ezintsha, futhi ukwehluleka kubhekwa njengethuba lokufunda lokuthuthuka. Umthelela uyabonakala emandleni okusungula izinto ezintsha, isivinini sokuguqulwa kwedijithali, kanye nokusimama kwebhizinisi.
Izinhlobo zesiko kanye nemiphumela yazo ekusebenzeni kahle
Imibono eyahlukene ihlukanisa isiko lenhlangano ngezinhlobo eziningana. Empeleni, uhlobo ngalunye lunethonya elihlukile:
– Isiko lokulandelana (elihlelekile nelilawulwayo): Lifanele izimboni ezifuna amazinga aphezulu okuthobela imithetho, njengokukhiqiza okuthile noma izinsizakalo ezisezingeni eliphezulu. Izinzuzo ukuhambisana nokulawula ikhwalithi. Izingozi ziyi-bureaucracy, ukusungula izinto kancane, kanye nokuntuleka kokuphendula ekushintsheni okusheshayo.
– Isiko lomndeni (umndeni kanye nokubambisana): Kugcizelela ubumbano, ukweluleka, kanye nokukhulumisana okuvulekile. Lokhu kuvame ukwandisa ukuzibandakanya, ukwethembeka, kanye nokuxhumana. Inselele: Ukwenza izinqumo kungaba kancane uma kugwema ukungqubuzana kakhulu noma kugcizelela ukuvumelana kakhulu.
– Isiko lokuphatha abantu (elisungula izinto ezintsha futhi eliguquguqukayo): Likhuthaza ubuhlakani, ukuzama izinto ezintsha, kanye nokushesha. Lifanele izinkampani ezintsha noma imboni yezobuchwepheshe. Inkinga: uma lingalingani nokusebenza ngendlela ehlelekile, lingaholela esiphithiphithini, ekushintsheni izinto eziza kuqala, kanye nobunzima bokulawula izindleko.
– Isiko lemakethe (ukuncintisana kanye nokugxile emiphumeleni): Gxila emigomweni, ekusebenzeni, kanye nasekufezeni. Lokhu kungadala ukusebenza nokukhula kokuthengisa okunolaka. Kodwa-ke, uma kuthathwa ngokweqile, kungandisa ingcindezi engadingekile, kuphazamise ukubambisana, noma kuholele ekuziphatheni okungekuhle ngenxa yezinombolo.
Empeleni, akukho siko elilodwa "elifanele" lazo zonke izinkampani. Isiko eliphumelelayo yilelo elihambisana nesu, imodeli yebhizinisi, kanye nezinselele zemboni.
Izinkomba zamasiko ezithonya ukusebenza
Ukuze kubonwe ukuthi isiko liyaqhuba noma liyaphazamisa ukusebenza, izinkampani zingabona izinkomba ezifana nalezi:
1. Amanani okushintshana kwamakhono abalulekile kanye namazinga okugcina
2. Ukubandakanyeka kwabasebenzi kanye nokungafiki emsebenzini
3. Ikhwalithi yenkonzo yamakhasimende kanye nenani lezikhalazo
4. Isivinini sokwenziwa kwephrojekthi kanye nokuxazulula izinkinga
5. Inani lezinto ezintsha: imibono efakiwe, izivivinyo, ukwethulwa kwemikhiqizo
6. Ukuthobela imithetho ye-SOP kanye nemicimbi/izigameko eziyingozi
7. Impilo yokuxhumana kwangaphakathi: ukuvuleleka nokwethembana
Lezi zinkomba kufanele zifundwe kanye nemiphumela yezezimali. Isibonelo, ukukhula kwemali engenayo ephezulu okuhambisana nokushiswa kakhulu kanye nokushintshana kwemali kungabonisa isiko elingazinzile.
Amasu okwakha isiko elithuthukisa ukusebenza
Ukwakha isiko akuyona iphrojekthi eyenzeka kanye kuphela, kodwa inqubo eqhubekayo. Amanye amasu abalulekile afaka:
1. Qondanisa isiko nesu
Uma isu lenkampani liwukwehluka ngokusebenzisa isevisi yamakhasimende, isiko kufanele sigcizelele uzwela, ukuphendula, kanye nokunika amandla. Uma isu liwukusebenzisa kahle izindleko, isiko kufanele sigcizelele ukuziphatha kahle kwenqubo, intuthuko eqhubekayo, kanye nokulawula imfucuza.
2. Ukumodela indima
Isiko libunjwa ngokushesha yilokho abaholi abakwenzayo, hhayi lokho abakushoyo. Uma abaphathi befuna ukucaca kodwa begodla ulwazi, abasebenzi bazolandela ukuziphatha kwangempela, hhayi iziqubulo.
3. Uhlelo lomvuzo oluqhubekayo
Izinkampani kumele zivuze ukuziphatha okufiswayo. Uma isiko libeka phambili ukubambisana, khona-ke ukuhlolwa kokusebenza kanye namabhonasi akufanele kusekelwe kuphela empumelelweni yomuntu ngamunye. Ukuvumelana phakathi kwezindinganiso kanye nezikhuthazo kubalulekile.
4. Ukuqashwa kanye nokwamukelwa kwabantu ngokusekelwe enzuzweni
Ukuqashwa kwabasebenzi kudinga ukuhlola ukuthi inani lilingana kanjani. Ukuqashwa kwabasebenzi kufanele kuchaze “ukuthi kusebenza kanjani lapha” ngamagama aqondile: izibonelo zokuziphatha, amazinga okuxhumana, kanye nendlela izinqumo ezenziwa ngayo.
5. Ukwakha izindlela zokuphendula kanye nokufunda
Ucwaningo lokuzibandakanya, ukubukana njalo komuntu nomuntu, ukubuka emuva kwephrojekthi, kanye nezindlela zokudala imibono kusiza izinkampani ukuqonda amaqiniso amasiko futhi ziwathuthukise. Isiko lokufunda lizosheshisa ukuthuthukiswa kokusebenza okuqhubekayo.
Isiphetho
Isiko lenhlangano linemiphumela eqondile nengaqondile ekusebenzeni kwenkampani ngokwakha ukuziphatha, ukugqugquzela, ukubambisana, isivinini sokwenza izinqumo, kanye nokuzivumelanisa nezimo. Isiko elihambisana nesu futhi elisetshenziswa njalo ngabaholi lingaba umthombo wenzuzo yokuncintisana okunzima ukuliphinda. Ngakolunye uhlangothi, isiko elinobuthi noma elingahambisani kahle lingalimaza umkhiqizo, landise ukuhwebelana, futhi linciphise ukusebenza kwesikhathi eside. Ngakho-ke, ukuphatha isiko akuyona nje indaba ye-HR, kodwa kuyinto eza kuqala enkampanini ukuze kufezwe imiphumela emihle neqhubekayo.
