Ukubaluleka Kokuxhumana Okungakhulumi Ekuxhumaneni Komphakathi
Ukuxhumana kuyisici esiyisisekelo sempilo yomuntu. Ngaphandle kokuxhumana okuphumelelayo, ukuxhumana nabantu kungaba nzima, futhi umphakathi ngeke usebenze kahle. Nakuba abantu abaningi begxila ekubalulekeni kokuxhumana ngamazwi, akunakuphikwa ukuthi ukuxhumana ngaphandle kwamazwi nakho kudlala indima ebalulekile ekuxhumaneni nabantu. Kulesi sihloko, sizoxoxa ngokubaluleka kokuxhumana ngaphandle kwamazwi, izinhlobo zako ezahlukahlukene, nokuthi kungathinta kanjani ubudlelwano phakathi kwabantu kanye nokuguquguquka komphakathi.
Incazelo Yokuxhumana Okungewona Amazwi
Ukuxhumana okungenazwi kuyinqubo yokusebenzisa izimpawu ezibonakalayo, isimo sobuso, ukuma komzimba, ukushukuma kwezandla, ukuxhumana emehlweni, nezinye izimpawu ezingabandakanyi amagama ukudlulisa umlayezo. Lokhu kuxhumana kuhlanganisa konke kusukela olimini lomzimba kuya ekubukekeni ngokomzimba kanye nokusetshenziswa kwesikhala (proxemics).
Ngokusho kwezifundo ezahlukahlukene, cishe u-60% kuya ku-90% wokuxhumana okuphumelelayo uqukethe izinkomba ezingezona ezezwi. Lokhu kusho ukuthi yize amagama esiwasebenzisayo ebalulekile, indlela esidlulisela ngayo umyalezo wethu ibaluleke ngendlela efanayo, noma ngisho nakakhulu kwezinye izimo.
Izinhlobo Zokuxhumana Okungakhulumi
1. Ulimi Lomzimba (Ulimi Lomzimba)
Ulimi lomzimba luhlanganisa ukunyakaza okuhlukahlukene kanye nokuma esikusebenzisayo ukudlulisa imiyalezo. Isibonelo, ukuma okuqondile kungaveza ukuzethemba, kanti ukuma okugobile kungabonisa ukungazethembi noma ukungakhululeki.
2. Ukubukeka Kobuso
Izimo zobuso zidlala indima enkulu ekukhulumisaneni okungenazwi. Ukumamatheka, ukufinya, ngisho nokunyakaza kwamashiya kungaveza imizwa nemicabango enamandla. Isibonelo, ukumamatheka kungabonisa injabulo noma ubungane, kanti amashiya afiphele angabonisa ukudideka noma intukuthelo.
3. Ukuthintana Kwamehlo
Ukuxhumana emehlweni kuyisici esibalulekile sokuxhumana ngaphandle kokusebenzisa amazwi. Ukuxhumana emehlweni ngendlela efanele kungaveza isithakazelo, ukunaka, kanye nokwethembeka. Ngakolunye uhlangothi, ukuntuleka kokuxhumana emehlweni kungabhekwa njengophawu lokukhohlisa, ukungakhululeki, noma ukunganaki.
4. Ama-Proxemics
I-Proxemics isifundo sokusetshenziswa kwesikhala ekukhulumisaneni. Nakuba kuvame ukunganakwa, ibanga elingokomzimba phakathi kwabantu ngesikhathi sokusebenzisana linganikeza ulwazi oluningi mayelana nobuhlobo babo kanye nenduduzo phakathi kwabo. Isibonelo, ukusondelana kungabonisa ukusondelana, kanti ibanga lingabonisa ubutha noma ukungakhululeki.
5. Ukunyakaza Kwezandla
Ukunyakaza kwezandla noma ukushukuma komzimba nakho kunganezela incazelo ekukhulumisaneni ngamazwi. Isibonelo, ukunyakaza kwezandla okweqile kungabonisa intshiseko noma ukulangazela, kanti ukunyakaza okuncane kungabonisa ukunganaki noma isithukuthezi.
6. Ukuthinta
Ukuthinta kungenye yezindlela ezinamandla kakhulu zokuxhumana ngaphandle kwamazwi. Ukwanga, ukuxhawulana, noma ukuthinta ehlombe kungabonisa ukwesekwa, uthando kanye nenduduzo.
7. Ukubukeka
Indlela esigqoka futhi silondoloze ngayo ukubukeka kwethu nayo ibonisa okuningi ngathi. Umbala, isitayela, kanye nezinga lokuzilungisa kungabonisa ubungcweti, ubuntu, kanye nesimo sengqondo.
Ukubaluleka Kokuxhumana Okungakhulumi Ekuxhumaneni Komphakathi
1. Khulisa Ukucaca Komyalezo
Ukuxhumana okungenazwi kungaqinisa noma kugcizelele umyalezo esiwudluliselayo. Isibonelo, uma sithi "Ngiyajabula ukukwazi" ngenkathi simomotheka futhi sibheka emehlweni, umyalezo uba namandla futhi ucacile ngoba usekelwa yizimpawu ezingewona amazwi.
2. Ukwembula Imizwa Yangempela
Ngezinye izikhathi, amazwi awanele ukuveza imizwa yethu yangempela. Ngokusebenzisa izinkomba ezingezona ezezwi, singaveza imizwa yethu yangempela. Isibonelo, singase sithi "Ngiphilile" uma sizizwa sidabukile, kodwa ulimi lomzimba wethu lungabonisa ukungajabuli kwethu.
3. Ukwakha Nokugcina Ubudlelwano
Ebudlelwaneni bomuntu siqu, ukuxhumana okungenazwi kubalulekile. Izimpawu ezingezona ezezwi ezifana nokuthintana emehlweni kungakha ukwethembana, ukusondelana, kanye nokusondelana. Ebudlelwaneni bomsebenzi, ukubukeka okunobungane kanye nesimo somzimba kungasiza ekwakheni umbono omuhle wokuqala futhi kuthuthukise ubuhlobo bomsebenzi.
4. Ukusiza Ngokwesimo Samasiko
Amasiko ahlukene anezimpawu ezingafani ezingasho lutho. Ukuqonda nokuhlonipha lezi zimpawu ezingafani namazwi kubalulekile ekuxhumaneni komphakathi phakathi kwamasiko ahlukahlukene. Isibonelo, kwamanye amasiko, ukubheka ngqo emehlweni kubhekwa njengophawu lokuthembana nokuvuleleka, kanti kwamanye, kungabhekwa njengokuhlambalaza noma ukungahloniphi.
5. Khulisa Ukusebenza Kokuxhumana
Ukuxhumana okungenazwi kungathuthukisa ukusebenza kahle kokuxhumana ngokusiza ekuqinisekiseni ukuthi imiyalezo yethu itholwa ngendlela efanele. Lokhu kubaluleke kakhulu ezindaweni zomsebenzi noma ezimweni lapho ukuxhumana kufanele kucace futhi kunembile.
6. Ukusiza Ezimweni Zengxabano
Ezimweni zokungqubuzana noma zokuxoxisana, ukuxhumana okungenazwi kungasiza ekunciphiseni ukungezwani nokwakha ukwethembana. Isibonelo, ukuma komzimba okuzolile nokuvulekile kanye nokuxhumana ngamehlo okunakile kungasiza ekudaleni isimo esihle kakhulu futhi kube lula ukuxazulula ukungqubuzana.
Amaphutha Avamile Ekuxhumaneni Okungakhulumi
Nakuba ukuxhumana okungenazwi kubaluleke kakhulu, abantu abaningi bavame ukwenza amaphutha angaphazamisa ukuxhumana. Amanye amaphutha avamile ahlanganisa:
1. Ukungazinaki izimpawu ezingezona ezezwi
Ukucabanga ngokuxhumana ngomlomo njengendlela yokuxhumana kuphela kungaholela ekudidekeni nasekungaqondani. Kubalulekile ukunaka izimpawu ezingezona ezezwi bese uzisebenzisa ukuqinisa imiyalezo yomlomo.
2. Ukunikeza Izimpawu Ezixubile
Ukuthumela izimpawu ezingqubuzanayo zomlomo nezingezona ezomlomo kungadida umamukeli. Isibonelo, ukuthi "Ngiphilile" ngenkathi wehlisa ikhanda lakho futhi ungabhekani emehlweni kungaholela ekudidekeni ngemizwa yakho yangempela.
3. Ukungaziqondi
Abantu abaningi abazi ngezimpawu ezingezona ezezwi abazithumelayo. Ukuqaphela ulimi lomzimba wethu, isimo sobuso, kanye nesimo somzimba kungasiza ekuthuthukiseni ukuxhumana kwethu.
4. Ukunganaki Umongo Wesiko
Isiko ngalinye linezindlela ezahlukene zokubonisa izimpawu ezingezona ezezwi. Ukungazinaki noma ukungaqondi lezi zindlela kungaholela ekungaqondani nasekuxabaneni ekusebenzelaneni kwamasiko ahlukahlukene.
Isiphetho
Ukuxhumana okungenazwi kuyisici esibalulekile ekuxhumaneni nabantu. Ngolimi lomzimba, isimo sobuso, ukuxhumana kwamehlo, ukubonisana, ukushukuma kwezandla, kanye nokuthinta, singadlulisela imiyalezo nemizwa amagama ewodwa angenakukwazi ukuyidlulisela. Ukuqonda nokuqonda ukubaluleka kokuxhumana okungenazwi kungasisiza sakhe futhi silondoloze ubudlelwano obungcono, kwandise ukusebenza kahle kokuxhumana, futhi kuqede izingxabano. Ngokunaka izinkomba okungenazwi ekuxhumaneni kwethu kwansuku zonke, singaba abaxhumanisi abaphumelelayo kakhulu kanye nezidalwa zomphakathi ezingcono.
