Izinyathelo Zokuklama Izinqubomgomo Zenkampani
Izinqubomgomo zenkampani "ziyimithetho yomdlalo" eqondisa ukuziphatha, izindlela zomsebenzi, kanye nokwenza izinqumo ngaphakathi kwenhlangano. Izinqubomgomo ezinhle zisiza izinkampani ukuthi zisebenze ngokuqhubekayo, zinciphise ubungozi, zithuthukise ukuthobela umthetho, futhi ziqinisekise ukuthi wonke umsebenzi uyaqonda amazinga alindelekile. Ngaphandle kwezinqubomgomo ezicacile, izinkampani zithambekele ekungqubuzaneni kwangaphakathi, ekugunyeni okufana, kanye nokwehla kokukhiqiza ngenxa yezinqumo zesikhashana. Ngakho-ke, ukuklama izinqubomgomo zenkampani kungaphezu nje kokubhala idokhumenti; inqubo idinga ukuhlelwa, ihilele abathintekayo, futhi ivumelane nesu lebhizinisi.
Okulandelayo yizinyathelo zokuklama inqubomgomo yenkampani ephumelelayo, kusukela ekuhlonzeni izidingo kuya ekusetshenzisweni nasekuhloleni.
1. Qonda imigomo nezindinganiso zebhizinisi lenkampani
Isinyathelo sokuqala ukuqinisekisa ukuthi izinqubomgomo ezikhona zisekela isiqondiso senkampani. Buza: Yiziphi izinhloso zenkampani zalo nyaka kanye neminyaka embalwa ezayo? Isibonelo, inkampani egxile ekukhuliseni imakethe idinga izinqubomgomo ezisekela ukukhuliswa, amazinga esevisi, kanye nokulawulwa kwekhwalithi. Okwamanje, izinkampani ezisebenza ezimbonini ezilawulwa kakhulu, njengezezimali noma ezempilo, kufanele zibeke phambili ukuthobela imithetho kanye nokuphathwa kwezingozi.
Ngaphezu kwesu, izindinganiso zenkampani kumele zibonakale nasezinqubweni. Uma inkampani igcina ubuqotho, khona-ke izinqubomgomo zokulwa nokukhwabanisa, ukungqubuzana kwezintshisekelo, kanye nokumemezela izindaba eziyimfihlo kumele zibe ziqinile. Uma ukuphepha kuyinto eza kuqala, inqubomgomo ye-OHS (Occupational Safety and Health) kumele ibe uhlaka lokusebenza oluqondile, hhayi nje uhlaka olusemthethweni.
2. Khomba izidingo zenqubomgomo kanye nezindawo eziza kuqala
Akuzona zonke izinto okudingeka zixazululwe ngesikhathi esisodwa. Bhala uhlu lwezindawo ezidinga kakhulu iziqondiso ezibhaliwe. Ngokuvamile, izindawo ezibaluleke kakhulu zifaka:
– I-HR: ukuqasha abasebenzi, amahora okusebenza, ikhefu, isiyalo, ukuhlolwa kokusebenza, ukusetshenziswa kwezikhungo zenkampani, kanye nezinqubomgomo zokulwa nokuhlukunyezwa.
– Imisebenzi: amazinga esevisi, izinqubo zomsebenzi eziyinhloko, ukuthengwa kwempahla, ukuphathwa kwempahla, kanye nokulawulwa kwekhwalithi.
– Ezezimali: ukugunyazwa kwezindleko, ukubuyiselwa kwemali, ukulawulwa kwemali, ukuhlolwa kwangaphakathi.
– Ubuchwepheshe bolwazi: ukuphepha kwedatha, ukusetshenziswa kwe-imeyili kanye nedivayisi, ukufinyelela ohlelweni, ukusekela idatha.
– Ukuthobela imithetho kanye nokuziphatha: ukungqubuzana kwezintshisekelo, iminikelo, ikhodi yokuziphatha, ukusola abanye.
– I-K3 kanye nokuphepha: izinqubo zokuphepha, ukuphathwa kwezehlakalo, izimo eziphuthumayo.
Beka phambili izinqubomgomo ezinomthelela omkhulu: lezo ezihlobene nezingozi zomthetho, izingozi zezimali, ukuphepha, kanye nedumela lenkampani.
3. Ukuqoqa idatha, imithethonqubo, kanye nemikhuba emihle kakhulu
Izinqubomgomo ezisebenzayo kumele zisekelwe emaqinisweni futhi zithobele imithetho. Kulesi sigaba, qoqa:
– Imithethonqubo kahulumeni efanele (ukuqashwa, ukuvikelwa kwedatha, intela, amazinga emboni, njll.).
– Izinkontileka nezivumelwano namakhasimende/abalingani abanezibopho ezithile (isib. ubumfihlo kanye ne-SLA).
– Imikhuba yenkampani yamanje, okuhlanganisa “imikhuba” esevele ikhona kodwa engakabhalwa phansi.
– Izilinganiso noma imikhuba emihle evela embonini, ikakhulukazi ezindaweni eziyinkimbinkimbi njengokuphepha kolwazi noma ukulwa nokufumbathisa.
Uma kudingeka, faka umeluleki wezomthetho noma wokuthobela imithetho ukuqinisekisa ukuthi azikho izihloko ezingase zingqubuzane nomthetho.
4. Nquma ububanzi, incazelo, kanye nesakhiwo senqubomgomo
Ngaphambi kokubhala, chaza ngokucacile ukuthi le nqubomgomo isebenza kubani, nini, futhi ngaphansi kwaziphi izimo. Ububanzi obungacacile benza kube nzima ukuyisebenzisa le nqubomgomo.
Ngokuvamile, izinqubomgomo ezinhle zinesakhiwo esijwayelekile sokufundeka nokuvumelana, isibonelo:
1. Isihloko senqubomgomo
2. Inhloso (ukuthi kungani kwadalwa inqubomgomo)
3. Ububanzi (ubani oboshiwe)
4. Incazelo yamagama (ukugwema ukuhumusha okuningi)
5. Imigomo/imithetho eyinhloko
6. Izindima kanye nemithwalo yemfanelo (ubani owenza ini)
7. Izinqubo ezihlobene (uma kukhona ama-SOP asuselwa kokunye)
8. Izijeziso/imiphumela (yokwephulwa komthetho)
9. Imibhalo yokubhekisela (imithetho, amazinga, amafomu)
10. Usuku lokusebenza kanye nomjikelezo wokubuyekeza
Ukuvumelana kwefomethi kwenza kube lula ngabasebenzi ukuthola ulwazi futhi kwenza kube lula ukuhlolwa kwangaphakathi.
5. Bhala izinqubomgomo usebenzisa ulimi olucacile nolusebenzayo.
Iphutha elivamile ezinqubweni zenkampani ulimi "olunemithetho kakhulu," okwenza kube nzima ukuluqonda. Okungcono kakhulu, izinqubweni kufanele zisebenzise ulimi olulula noluqondile olungasetshenziswa ezimweni zansuku zonke.
Ezinye izimiso zokubhala:
– Sebenzisa imisho esebenzayo nemfushane.
– Gwema amagama angacacile njengokuthi “njengoba kudingeka” noma “ngokwemibandela” ngaphandle kwemibandela.
– Faka isibonelo esifushane uma isihloko singase sivulekele ukuhunyushwa, isibonelo isibonelo sokungqubuzana kwezintshisekelo noma uhlobo lwedatha eyimfihlo.
– Hlukanisa phakathi kwezinqubomgomo (imithetho) nezinqubo (izindlela). Izinqubomgomo zisho ukuthi “yini” nokuthi “kungani,” kuyilapho izinqubo zichaza ukuthi “kanjani.”
Uma inqubomgomo inde, sebenzisa izihlokwana, amaphuzu ezinhlamvu, kanye namathebula amfushane ukuze kube lula ukuskena.
6. Bandakanya abathintekayo ukuze bafake imibono yabo
Izinqubomgomo ezidalwe zodwa zivame ukwehluleka uma zisetshenziswa ngoba azihambisani namaqiniso okusebenza. Ngakho-ke, yenza isibuyekezo esihlanganisa imisebenzi eminingi. Bandakanya amaqembu anjengalawa:
- Izinqubomgomo ze-HR zokuqashwa
– Ukuthobela imithetho/ukuthobela imithetho
- Ezezimali zezinqubomgomo zokusebenzisa imali kanye nokulawula
- I-IT yokuphepha kolwazi
- Inhloko yemisebenzi yokuthobela inqubo yomsebenzi
– Umphathi womugqa/ummeleli wabasebenzi ukuze kufakwe imibono yokusebenza ensimini
Lesi sigaba sihlose ukuhlonza izinkinga ezingaba khona kusenesikhathi: ukuthi ngabe inqubomgomo ingasetshenziswa yini, ukuthi ngabe kukhona umthwalo wokuphatha owedlulele, ukuthi ngabe kukhona ukungqubuzana nezinye izinqubomgomo, nokuthi ngabe izinhlawulo ziyalingana yini.
7. Thuthukisa izindlela zokugunyaza nokuqinisekisa
Uma sezibuyekeziwe, izinqubomgomo kudingeka zivunyelwe ngokusemthethweni yigunya eligunyaziwe, njengeBhodi Yabaqondisi, i-CEO, noma iKomidi Lenqubomgomo/Lokuthobela. Futhi, chaza izinga lokugunyazwa: izinqubomgomo zamasu ngokuvamile zivunyelwe yibhodi labaqondisi, kuyilapho ama-SOP asebenzayo engavunyelwa yizinhloko zezigaba—kodwa kumele ahambisane nenqubomgomo yabazali.
Idokhumenti eqinisekisiwe kufanele ibe nalokhu:
- inombolo yedokhumenti kanye nenguqulo
– usuku lokuqala ukusebenza
– umnikazi wepholisi ophethe
– umlando wokubuyekeza (ilogi yokushintsha)
Lokhu kubalulekile ukuvimbela ukusakazwa kwezinguqulo ezindala kanye nokwenza kube lula ukufaka ubufakazi ngesikhathi sokuhlolwa.
8. Ukuxhumana nabantu kanye nokuqeqeshwa (hhayi ukuthumela ama-imeyili kuphela)
Izinqubomgomo aziqondwa ngokuzenzakalelayo ngoba nje zifakwe ku-intranet. Hlela ukufinyelela abantu ngokusekelwe ezingeni lengozi:
– Ngezinqubomgomo ezibalulekile (ukulwa nokufumbathisa, ukuphepha kwedatha, i-OHS), qhuba ukuqeqeshwa okuphoqelekile kanye nemibuzo emifushane.
– Ngezinqubomgomo ezijwayelekile, lokhu kungaba yiseshini yokwazisa, iphosta emfushane, noma umhlahlandlela wepheji elilodwa.
- Qinisekisa ukuthi abasebenzi abasha bathola izinqubomgomo ezibalulekile ngesikhathi sokubhalisa.
Faka indlela noma isitatimende "sokuvuma" osifundile futhi wasiqonda, ikakhulukazi ngezinqubomgomo ezingaba nemiphumela engokomthetho.
9. Ukuqaliswa: ukuhlanganisa izinqubomgomo ezinqubweni zomsebenzi
Izinqubomgomo zizosebenza uma "zifakwe" ohlelweni. Isibonelo:
– Izinqubomgomo zokusebenzisa imali kumele zixhunywe endleleni yokugunyazwa kwesicelo sezezimali.
– Izinqubomgomo zokufinyelela idatha kumele zixhunywe ohlelweni lokulawula ukufinyelela olusekelwe ezindimeni.
– Izinqubomgomo zokujezisa kumele zixhunywe nezinqubo zokuphenya nge-HR kanye nokubhalwa kwemibhalo yokwephulwa kwemithetho.
Futhi nquma ukuthi ubani oqapha ukuthobela imithetho, ukuthi kwenziwa kanjani ukubika, nokuthi yiziphi izinkomba ezisetshenziswayo ukukala ukuqaliswa.
10. Ukuqapha, ukuhlola kanye nokuthuthukiswa okwenziwa njalo ngezikhathi ezithile
Isimo sebhizinisi siyashintsha: imithetho emisha, amamodeli omsebenzi ohlanganisiwe, izinsongo ze-cyber, noma izinguquko esakhiweni senhlangano. Ngakho-ke, izinqubomgomo zidinga ukubuyekezwa njalo, isibonelo njalo ezinyangeni eziyi-12 noma lapho kwenzeka izinguquko ezinkulu.
Yenza ukuhlolwa okusekelwe ku:
– okutholakele ekuhlolweni kwangaphakathi/kwangaphandle
- izehlakalo namacala okwephulwa komthetho
- impendulo yabasebenzi kanye nabaphathi
– ukusebenza kahle kwenqubo (kungakhathaliseki ukuthi iyinkimbinkimbi kakhulu noma ayibalulekile)
Inqubomgomo ebuyekeziwe kumele ihlanganiswe kabusha, imakwe ngenguqulo entsha, bese inguqulo endala ihoxiswa ekusakazweni.
I-Penutup
Ukuklama izinqubomgomo zenkampani kuyinqubo ehlelekile ehlanganisa umbono webhizinisi, ukuthobela umthetho, kanye namaqiniso okusebenza. Inqubomgomo enhle akuyona nje incwadi esemthethweni, kodwa iyithuluzi lokwakha isiko lomsebenzi elihambisanayo, eliphephile, nelikhiqizayo. Ngezinyathelo ezihlelekile—kusukela ekuqondeni izinhloso, ukubeka izinto eziza kuqala, ukuthuthukisa uhlaka olucacile, ukubandakanya ababambiqhaza, kanye nokwenza ukuqapha njalo—izinkampani zingafinyelela izinqubomgomo ezisetshenziswa ngempela, eziqondakalayo, futhi ezinomthelela wangempela ekusebenzeni kwenhlangano.
Uma ungathanda, ngingakusiza ukuthi udale isibonelo sethempulethi yenqubomgomo yenkampani (isib., inqubomgomo yekhefu, inqubomgomo yokusetshenziswa kwedivayisi ye-IT, noma ikhodi yokuziphatha) elungiselelwe imboni yakho kanye nosayizi wenkampani.
