Te Awe o te Ahurea Whakahaere ki te Mahi a te Kamupene
Ko te ahurea whakahaere ko "te huarahi e mahi ai tātou i roto i te whare"—he huinga uara, whakapono, tikanga, me ngā whanonga e hanga ana i ngā whanonga o te tangata i roto i te kamupene. Ehara te ahurea i te pepeha noa i runga i te pakitara, i te rauemi whakamōhiotanga kaimahi hou rānei, engari he tauira o ia rā e kitea ana i roto i te whakatau a ngā kaiārahi, te mahi tahi a ngā tīma, te whakatau i ngā pakanga, me te urupare a te kamupene ki ngā huringa. I roto i te mahi, he kaha te awe o te ahurea whakahaere ki te mahi a te kamupene, tae atu ki te hua, te kounga ratonga, te auahatanga, me te pumau o te pakihi. Ka matapakihia e tēnei tuhinga te ariā o te ahurea whakahaere, ngā tikanga e awe ana i te mahi, ngā tohu e kitea ana, me ngā rautaki mō te hanga i tētahi ahurea e akiaki ana i te mahi.
Te mārama ki te ahurea whakahaere me te mahi a te kamupene
Kei roto i te ahurea whakahaere ngā uara matua (hei tauira, te ngākau pono, te aro ki te kiritaki, te mahi tahi), ngā whakaaro matua (hei tauira, "he whai wāhitanga ako ngā hapa"), me ngā taonga tūturu (hei tauira, ngā tikanga hui, ngā momo whakawhitiwhiti kōrero, ngā ture kāore i tuhia). Ka whanake te ahurea mai i te hītori o te kamupene, te āhua o te kaiwhakaū, ngā pūnaha utu, me ngā whanonga o ngā kaiārahi. Nā te mea he mea ā-rōpū, ka hangaia e te ahurea te taiao hinengaro e awe ana i te whanonga a te tangata takitahi.
I taua wā, ka taea te mārama ki te mahi a te kamupene hei whakatutukitanga a te whakahaere i roto i te whakatutuki i ana whāinga rautaki. Ka taea te ine i te mahi mā roto i ngā tohu pūtea pēnei i te hua, te tipu o te moni whiwhi, me te whai huatanga o te utu, tae atu ki ngā tohu kore-pūtea pēnei i te makona o te kiritaki, te kounga o te hua, te whai wāhi o ngā kaimahi, te auahatanga, me te ingoa pai. I roto i te ao whakataetae o ēnei rā, kei te piki haere te hiranga o ngā tohu kore-pūtea nā te mea he maha ngā wā ka whakatau i te painga whakataetae mō te wā roa.
Te pānga o te ahurea whakahaere ki te mahi
Ko te awe o te ahurea ki te mahi ka puta mā roto i ētahi tikanga matua:
1. Ka hangaia e te ahurea ngā whanonga mahi o ia rā
Mā ngā uara me ngā tikanga e whakatau ko tēhea whanonga e kiia ana he "tika" he "tumanakohia" rānei. Mēnā he ahurea e aro nui ana ki te tika, te tika, me te whakahaere, ka nui ake te tūponotanga o ngā kaimahi ki te pupuri i te kounga o te tukanga me te whakaiti i ngā hapa. Mēnā he ahurea e aro nui ana ki te auahatanga me te tango i ngā tūponotanga, ka nui ake te tūponotanga o ngā kaimahi ki te whakaaro whakaaro hou, ki te whakamātautau, me te whai i te whakapai tonu. Hei whakamutunga, ka pāngia te hua me ngā hua pakihi e ēnei whanonga.
2. Ka akiaki (ka ārai rānei) te ahurea i te hihiri me te whai wāhi a ngā kaimahi.
Mā te ahurea hauora ka puta te tikanga, te tika, me te maioha. Ina rongo ngā kaimahi i te mana me te whakawhirinaki, ka nui ake tō rātou whai wāhi atu, ā, ka hiahia hoki rātou ki te whakapau kaha. I tetahi atu taha, mā te ahurea paitini—he ahurea e ki tonu ana i ngā mahi tōrangapū tari, te whakapae, te kore mārama rānei—ka taea te whakaiti i te wairua, te whakanui ake i te ahotea, me te arahi ki te nui o te hurihanga kaimahi. Ehara i te mea ka piki ake ngā utu kimi kaimahi i te nui o te hurihanga kaimahi, engari ka whakaitihia hoki te haere tonu o te mātauranga, ka whakararuraru i te tuku ratonga, ā, ka ngoikore te hononga o te tīma.
3. Ka tere ake te mahi tahi me te whakatau kaupapa e te ahurea
I roto i ngā whakahaere nunui, kāore e taea te whakahaere i ngā whakataunga katoa e ngā tikanga whaimana. He "kāpehu" te ahurea hei ārahi i ngā whakataunga ina kore he ture tuhituhi i roto i ngā āhuatanga. Hei tauira, ki te mea he tino arotahi te ahurea ki te kiritaki, ka nui ake te hiahia o ngā kaimahi o te rārangi mua ki te whai i te kaupapa ki te whakatau i ngā take a te kiritaki me te kore e tatari kia whakaaetia ngā taumata maha. Ka tere ake te urupare a te mākete, ā, ka pai ake te makona o te kiritaki.
4. Ka pā te ahurea ki te kounga o te mahi tahi me te whakawhitiwhiti kōrero
Ko ngā kamupene e whakatipu ana i tētahi ahurea mahi tahi, he pai ake te whakawhitiwhiti kōrero ā-mahi: ko te hokohoko, te whakaputa, te pūtea, me te ratonga kiritaki e hangai ana ki ngā whāinga me te tohatoha mōhiohio. Mā te mahi tahi pai ka whakaitihia ngā noho tahanga me te tāruarua o ngā mahi, ka tere ake te whakaoti rapanga, ā, ka whakapai ake i te kounga o ngā whakataunga. I tetahi atu taha, ko te ahurea ā-roto whakataetae rawa ka ārahi i ngā tīma ki te "whawhai mō ō rātou ake painga," te pupuri i ngā mōhiohio, me te whakararu i ngā whāinga a te kamupene.
5. Ka waihangahia e te ahurea te manawanui o te whakahaere i roto i ngā panonitanga.
Ko ngā huringa mākete, hangarau, me ngā ture e hiahia ana kia urutau ngā kamupene. Mā te ahurea ako e tautoko ana i te whakangungu, te urupare, me te whakamātautau ka taea e ngā whakahaere te urutau tere ake. Kāore ngā kaimahi e mataku ki te whakamātau i ngā mea hou, ā, ka tirohia te korenga hei whai wāhitanga ako mō te whakapai ake. Ka kitea te pānga i roto i ngā āheinga auaha, te tere o te panonitanga matihiko, me te pumau o te pakihi.
Ngā momo ahurea me ōna pānga ki te mahi
He maha ngā ariā e whakarōpū ana i te ahurea whakahaere ki ētahi momo. I roto i ngā mahi tūturu, he rerekē te pānga o ia momo:
– Ahurea whakarōpū (hanganga me te whakahaere): He pai mō ngā ahumahi e hiahia ana kia nui te tutuki i ngā whakaritenga, pērā i ētahi mahi hanga, ngā ratonga tino paerewa rānei. Ko ngā painga ko te ōritetanga me te whakahaere kounga. Ko ngā mōrearea ko te tari mahi, te puhoi o te auahatanga, me te kore aro ki te huringa tere.
– Ahurea whānau (whānau me te mahi tahi): E whakanui ana i te kotahitanga, te ārahi, me te whakawhitiwhiti kōrero tuwhera. Ka piki ake te whai wāhi, te pono, me te mahi tahi. Te wero: Ka puhoi pea te whakatau kaupapa mēnā ka tino karohia te pakanga, ka nui rawa rānei te aro ki te whakaae tahi.
– Ahurea Adhocracy (auaha, ngāwari hoki): Ka akiaki i te auahatanga, te whakamātautau, me te tere. He pai mō ngā pakihi hou, mō te umanga hangarau rānei. Ko te ngoikoretanga: ki te kore e taurite ki te whakatinanatanga whai tikanga, ka arahi pea ki te pōrearea, ki te neke haere i ngā kaupapa matua, me te uaua ki te whakahaere i ngā utu.
– Ahurea mākete (whakataetae me te aro ki ngā hua): Arotahi ki ngā whāinga, te mahi, me te whakatutukitanga. Ka taea e tēnei te akiaki i te mahi hokohoko kaha me te tipu. Heoi, ki te tino nui, ka taea te whakanui ake i te pēhanga koretake, te whakararuraru i te mahi tahi, te arahi rānei ki ngā whanonga kore tikanga mō te whakaaro ki ngā tau.
Ko te tikanga, kāore he ahurea "tika" kotahi mō ngā kamupene katoa. Ko te ahurea whai hua he ahurea e hangai ana ki te rautaki, ki te tauira pakihi, me ngā wero o te ahumahi.
Ngā tohu ahurea e awe ana i te mahi
Hei kite mēnā kei te akiaki, kei te whakararu rānei te ahurea i te mahi, ka taea e ngā kamupene te tirotiro i ngā tohu pēnei i:
1. Ngā reiti matua mō te hurihanga me te pupuri i ngā taranata
2. Te whai wāhi mai o ngā kaimahi me te ngaro atu i te mahi
3. Te kounga o te ratonga kiritaki me te maha o ngā amuamu
4. Te tere o te whakatinanatanga o te kaupapa me te whakaoti rapanga
5. Te maha o ngā auahatanga: ngā whakaaro i whakaurua, ngā whakamātautau, ngā whakarewatanga hua
6. Te whakatutuki i ngā SOP me ngā tūponotanga/aituā mōrearea
7. Te hauora o te whakawhitiwhiti kōrero ā-roto: te tuwhera me te whakawhirinaki
Me pānuihia ēnei tohu me ngā hua pūtea. Hei tauira, ko te tipu nui o te moni whiwhi me te nui o te ngenge me te hurihanga o te mahi he tohu pea i tētahi ahurea kore e mau tonu.
Ngā rautaki hei hanga i tētahi ahurea hei whakapai ake i te mahi
Ehara te hanga ahurea i te kaupapa kotahi-wā, engari he tukanga tonu. Ko ētahi rautaki matua ko:
1. Whakahāngaitia te ahurea ki te rautaki
Mena ko te rautaki a te kamupene he rerekētanga mā te ratonga kiritaki, me aro nui te ahurea ki te aroha, te urupare, me te whakamana. Mena ko te rautaki he whai hua te utu, me aro nui te ahurea ki te whakahaere tukanga, te whakapai tonu, me te whakahaere para.
2. Te whakatauira i te tūranga
Ko te ahurea te mea tino tere te hanga e ngā mahi a ngā kaiārahi, ehara i te mea e kōrerohia ana e rātou. Mēnā ka tono ngā kaiwhakahaere kia mārama engari ka huna i ngā kōrero, ka whai ngā kaimahi i ngā whanonga tūturu, ehara i te pepeha.
3. Pūnaha utu pumau
Me utu ngā whanonga e hiahiatia ana e ngā kamupene. Mena he mea nui te mahi tahi ki tētahi ahurea, kaua ngā aromatawai mahi me ngā pōnahi e whakawhirinaki ki ngā whakatutukitanga takitahi anake. Ko te ōritetanga i waenga i ngā uara me ngā whakatenatena te mea nui.
4. Te kimi kaimahi me te whakauru kaimahi e ahu mai ana i te uara
Me aromatawai te whakaurunga kaimahi i te uara ōrite. Me whakamārama te whakaurunga kaimahi i "te āhua o tana mahi i konei" i roto i ngā kupu tuturu: ngā tauira whanonga, ngā paerewa whakawhitiwhiti kōrero, me te āhua o te whakatau.
5. Te hanga urupare me ngā tikanga ako
Mā ngā rangahau whakauru, ngā hui takitahi, ngā arotake kaupapa, me ngā hongere whakaputa whakaaro ka āwhina i ngā kamupene ki te mārama ki ngā āhuatanga ahurea me te whakapai ake i aua āhuatanga. Mā te ahurea ako ka tere ake te whakapai tonu i te mahi.
Whakamutunga
He pānga tika, he pānga ā-kore hoki tō te ahurea whakahaere ki te mahi a te kamupene mā te hanga i ngā whanonga, te hihiri, te mahi tahi, te tere whakatau, me te urutau. Ko te ahurea e hangai ana ki te rautaki, ā, e whakatinanahia tonutia ana e ngā kaiārahi, ka waiho hei puna painga whakataetae e uaua ana ki te tārua. I tetahi atu taha, ko te ahurea paitini, kāore rānei i te hangai, ka taea te whakararu i te hua, te whakanui ake i te hurihanga o ngā kaimahi, me te whakaiti i te mahi mō te wā roa. Nō reira, ehara te whakahaere ahurea i te mea he take HR anake, engari he kaupapa rautaki a te kamupene hei whakatutuki i ngā hua pai ake, pumau hoki.
