Te Awe o te Kaiārahi ki te Whakahaere
He maha ngā wā e kiia ana he rite tonu te arataki me te whakahaere, engari he rerekē tonu ā rāua mahi engari he mahi tautoko. Ka arotahi te whakahaere ki te whakamahere, te whakarite, te arahi, me te whakahaere rauemi a te whakahaere hei whakatutuki i ngā whāinga. I taua wā, ka whakanuia e te arataki te kaha ki te awe i ētahi atu, ki te hanga tirohanga, ki te whakahihiko, me te whakatenatena i te tīma ki te mahi me te whakapau kaha. I roto i te mahi, ko te kounga o te arataki ka whakatau mena ka whai noa te tukanga whakahaere i ngā tikanga, ka whai hua rānei, ka urutau, ka whai pānga hoki. Ka matapakihia e tēnei tuhinga te awe o te arataki ki te whakahaere, te take e hono tahi ai ngā mea e rua, me te pānga o te momo arataki ki te mahi a te whakahaere.
1. Te Mārama ki ngā Rerekētanga me ngā Hononga i waenga i te Kaiārahi me te Whakahaere
Ka taea te whakarite i te whakahaere ki te "pūnaha" e whakahaere ana i tētahi whakahaere: te hanganga, ngā whāinga, ngā tikanga whakahaere paerewa, ngā wātaka, ngā tahua, ngā aromatawai, me ngā pūrongo. Ka taea te whakarite i te kaiārahi ki te "kaha akiaki" e homai ana i te aronga me te tikanga ki taua pūnaha. Tērā pea ka taea e te kaiwhakahaere te waihanga i tētahi mahere kua whakaritea pai, engari ki te kore he kaiārahi kaha, tērā pea ka kore e taea te whakatinana i te mahere nā te iti o te hihiri, te ngoikore o te mahi tahi, te kore rānei o te whakawhirinaki.
I tetahi atu taha, ko te kaiārahi kaha me te kore he whakahaere pai ka tūpono hoki ki te pōrearea: kāore ngā whakaaro nui e whai hua ki ngā mahi whakahaere. Nō reira, me whakakotahi ngā whakahaere i ngā mea e rua—te kaiārahi ka taea te ārahi i te tangata, me te whakahaere ka taea te whakarite mahi.
2. Mā te Kaiārahi e Whakatau te Aronga Whakahaere me ngā Kaupapa Matua
Ko tētahi o ngā awe nui rawa atu o te kaiārahi ki te whakahaere ko te whakatakoto huarahi. Mā ngā kaiārahi e whakatū te tirohanga whānui, te kaupapa, me ngā uara hei pūtake mō te whakatau kaupapa. Mai i tēnei tirohanga whānui, ka whakamaoritia e te whakahaere hei whāinga rautaki, hei kaupapa mahi, hei tohu mahi matua (KPI), me ngā mahere mahi.
Ina mārama, ina whakawhitiwhiti kōrero te tirohanga a te kaiārahi, ka arotahi ake te tukanga whakahaere. Ka mārama te tīma ki ngā kaupapa matua, ka mārama ki ngā take o ngā kaupapa here, ā, ka ngāwari ake te tohatoha rauemi. I tetahi atu taha, ko te kore whakatau, te kore taurite rānei o te kaiārahi ka ngaro te arotahi o te whakahaere: ka huri ngā mahere, ka taupatupatu ngā kaupapa, ā, ka motumotu ngā whakataunga.
3. Ka awe te Kaiārahi i te Ahurea Mahi me te Tikanga Whakahaere
Ehara te ahurea whakahaere i te pepeha noa iho, engari he tikanga ā-rōpū i hangaia mā te tauira me ngā whakataunga a ngā kaiārahi. Ko ngā kaiārahi whai tikanga, mārama, me te tika ka whakatairanga i te ahurea mahi ngaio. Nō reira, ka taea te whakahaere i ngā mahi whakahaere pēnei i te tirotiro, te aromatawai, me te whakatinana i ngā ture, he maeneene ake nā te mea kua taunga ngā mema o te whakahaere ki te pupuri i ngā paerewa.
I tetahi atu taha, ki te takahi pinepine ngā kaiārahi i ngā ture, ki te kore e taurite, ki te kore rānei e tika te mahi a ngā tāngata, ka kino te ahurea mahi. I roto i ēnei āhuatanga, me kaha ake te mahi a ngā kaiwhakahaere: ka kaha ake te tirotiro, ka piki ake te pakanga, ka heke te hua. Arā, mā te kaiārahi pai ka hangaia he āhuarangi e māmā ake ai te mahi a ngā kaiwhakahaere.
4. Ka Ārahi te Kaiārahi i te Hihiri me te Mahi
Ka taea e ngā kaiwhakahaere te whakatakoto whāinga, engari ko te kaiārahi te mea e akiaki ana i te tangata kia tutuki i aua whāinga. Ko ngā kaiārahi e whakahihiko ana, e mārama ana ki ngā hiahia o te tīma, e whakamana ana hoki, ka whakapiki ake i te hihiri mahi. Ko tēnei hihiri te mea e akiaki ana i ngā kaimahi, ehara i te mea ki te "whai i ngā whakahau" anake, engari ki te whai whakaaro nui me te whai wāhi atu.
I roto i ngā whakahaere o ēnei rā, ehara i te mea ko ngā pūkenga hangarau anake te mea e whakatauhia ai te mahi engari ko te whai wāhi atu hoki. Mā te kaiārahi tautoko ka whakakaha ake i tēnei whai wāhi atu, ka whai hua ake ai te whakamahere, te tohatoha mahi, me te aroturuki mahi. Ko ngā kaimahi hihiri hoki ka tere ake te urutau ki ngā huringa o te rautaki whakahaere.
5. He Tūranga te Kaiārahi i roto i te Whakataunga Whakahaere
He uaua ngā āhuatanga e pā ana ki ia whakahaere: ngā huringa mākete, ngā take ā-roto, te auahatanga hangarau, ngā raruraru rānei. Me whai raraunga me te tātari ngā whakataunga whakahaere, engari me whai maia, māramatanga, me te kawenga matatika anō hoki. Koinei te wāhi e whai wāhi nui ai te kaiārahi.
Ko ngā kaiārahi whai ngākau pono, whai pūkenga whakaaro rautaki hoki, ka whakatau i ngā whakataunga e kore e whai hua mō te wā poto anake, engari e whakarite ana hoki i te pumau o te whakahaere. E kitea ana tēnei awe i roto i ngā kaupapa here whakahaere: te whiriwhiri rautaki, te whakatakoto tahua, ngā kaupapa matua mō te whakawhanake rauemi tangata, me te āhua o te urupare a te whakahaere ki ngā mōrearea.
6. Te Kāhua Kaiārahi me tōna Pānga ki te Whakahaere
He rerekē te pānga o ia momo kaiārahi ki ngā mahi whakahaere. Ko ētahi tauira noa:
1. Te Kaiārahi Mana Whakahaere
Ko ngā kaiārahi anake e whakatau ana i ngā whakataunga, ā, e tono ana kia tutukihia ngā whakaritenga. Ka tere, ka whakatau pai hoki ngā kaiwhakahaere, ā, he pai mō ngā āhuatanga ohorere. Heoi, i te wā roa, ka taea e ia te pehi i te auahatanga, te noho puku o ngā kaimahi, me te whakanui ake i te whakawhirinaki ki ngā rangatira.
2. Te Kaiārahi Manapori/Wāhi Whakauru
Ka whakaurua e ngā kaiārahi te tīma ki ngā whakataunga. Nō reira, ka kaha ake te mahi tahi a ngā kaiwhakahaere, ka pai ake te whakawhitiwhiti kōrero, ā, he maha ngā wā ka whai hua ake ngā otinga. Heoi anō, ka roa ake te tukanga, inā koa mēnā kāore te tīma i te taunga ki te kōrero whai hua.
3. Te Kaiārahi Whakawhitiwhiti
Ka arotahi ngā kaiārahi ki te huringa, te auahatanga, me te whanaketanga takitahi. He tino tautoko tēnei i te whakahaere rautaki nā te mea ka akiaki i te whakahaere kia urutau me te ako. Ehara i te mea ko te tokomaha anake te kaupapa matua o te whakahaere engari ko te whakapai ake i ngā pūkenga me te ahurea mahi.
4. Te Kaiārahi Whakawhitiwhiti
Ka aro nui ngā kaiārahi ki ngā utu me ngā hua e ahu mai ana i te mahi. I roto i te whakahaere, he whai hua tēnei huarahi hei pupuri i ngā hua me te whakahaere i te ture. Heoi, ki te tino kaha rawa, ka mahi pea ngā kaimahi mō ngā utu anake, kaua mō te whakapau kaha.
Kāore he momo kāhua kotahi e tino tika ana mō ngā āhuatanga katoa. Ko ngā kaiārahi whai hua ka taea te whakarerekē i ō rātou momo kāhua ki te horopaki o te whakahaere, te taumata pakeketanga o te tīma, me ngā wero e pā ana ki a rātou.
7. Ka awe te Kaiārahi i te Whakawhitiwhiti Kōrero me te Whakaritenga Whakahaere
Me whai wāhi te whakahaere ki te mahi tahi puta noa i ngā tari: te pūtea, ngā mahi whakahaere, te hokohoko, te HR, me te ratonga kiritaki. Mā te kōrero me te tuwhera o te kaiārahi ka āwhina i te rere o ngā mōhiohio, ka whakaiti hoki i te hē o te whakawhitiwhiti kōrero. Mā tēnei ka whai hua ngā tukanga whakahaere pēnei i te whakaritenga, te pūrongo, me te aromatawai.
I tetahi atu taha, ko ngā kaiārahi kāore i te mārama, kāore rānei i te mārama ki te kawe i te aronga ka whakapoauau. Nō reira, ka noho koretake te whakahaere: ka mahi ngā tīma me ā rātou ake whakaaro, ka kore e ōrite ngā kaupapa matua, ā, ka piki ake te pakanga i waenga i ngā tari.
8. Whakamutunga
He hohonu, he whānui hoki te awe o te kaiārahi ki te whakahaere. Mā te kaiārahi ka whakatakoto huarahi, ka hanga ahurea, ka awe i te hihiri, ka whakapakari i te whakawhitiwhiti kōrero, ā, ka whakatau i te kounga o te whakatau kaupapa. Me whai pūnaha te whakahaere pai, engari ka tino pai te mahi a ngā pūnaha mēnā ka tautokona e te kaiārahi whai hua. Nō reira, ko ngā whakahaere e hiahia ana ki te tipu, ehara i te mea me whakapai noa i ngā tikanga whakahaere engari me hanga hoki i te kaha kaiārahi—i te taumata teitei me ngā taumata katoa o te whakahaere. Mā te whakakotahitanga kaha o te kaiārahi me te whakahaere, ka pai ake te rite o ngā whakahaere ki te aro atu ki ngā wero me te whakatutuki i ā rātou whāinga i runga i te pumau.
