Ariā Whakahaere Āhuatanga Raruraru
Ko te whakahaere raruraru he huinga mātāpono, rautaki, me ngā mahi kua whakaritea e whakatinanahia ana e ngā whakahaere hei urupare ki ngā huihuinga ohorere ka taea te whakararuraru i ngā mahi, te kino o te ingoa pai, te whakaputa mate pūtea, te whakawehi rānei i te haumaru o te tangata. Ka pā pea ngā raruraru ki ngā kamupene, ki ngā tari kāwanatanga, ki ngā whakahaere kore-moni, tae atu ki ngā hapori. I tēnei ao mōhiohio tere, kāore ngā raruraru e puta noa i te whenua engari ka horapa hoki mā roto i ngā pāpāho pāpori i roto i ngā meneti. Nō reira, he mea nui te mārama ki te ariā o te whakahaere raruraru kia tere ai te urupare, kia tika ai, kia tika ai hoki te kawenga a ngā whakahaere.
Te whakamāramatanga me ngā āhuatanga o te raruraru
Ko te tikanga whānui, ko te raruraru he āhuatanga rerekē e hiahia ana kia tere te whakatau i raro i te pēhanga me te koretake. Ko ētahi o ngā āhuatanga matua o te raruraru ko: (1) ka puta ohorere mai, ka tere rānei te whanake, (2) ka taea te whai pānga nui, (3) ka kukume i te aro o te marea me ngā pāpāho, (4) ka whakawehi i ngā whāinga rautaki a te whakahaere, me (5) me mahi tahi ngā mahi maha. Ehara i te mea ko te raruraru te tikanga o te whakangaromanga katoa; me te whakahaere pai, ka taea e te raruraru te noho hei kaupapa mō te whakapai ake, te ako, me te whakapakari i te whakawhirinaki.
Ngā momo raruraru i roto i ngā whakahaere
I te nuinga o te wā, ka taea te whakarōpū i ngā raruraru i runga i te pūtake me te pānga. Tuatahi, ngā raruraru whakahaere, pērā i te whakararuraru i te mekameka tuku, ngā ahi wheketere, ngā aituā mahi, ngā rahunga pūnaha IT rānei. Tuarua, ngā raruraru pūtea, pērā i te pirau, te korenga o te utu, te tinihanga kaute rānei. Tuatoru, ngā raruraru ingoa pai, pērā i ngā whakapae mō te takahi i ngā tikanga matatika, te ratonga kino e horapa ana, ngā pakanga ā-roto rānei e horapa ana ki te marea. Tuawhā, ngā raruraru ture me te tutuki i ngā ture, pērā i te takahi i ngā ture, ngā tautohe kirimana, ngā takahi tūmataitinga raraunga rānei. Tuarima, ngā raruraru o waho, pērā i ngā āhuatanga taiao, ngā mate urutā, ngā ngangau tōrangapū, me te raruraru hapori. I roto i te mahi, he maha ngā wā ka puta he raruraru anō i tētahi raruraru; hei tauira, ka taea e te whakaekenga ipurangi (he raruraru IT) te whanake hei raruraru ingoa pai me te raruraru ture.
Te kaupapa o te whakahaere raruraru
Ko te ariā o te whakahaere raruraru e ahu mai ana i tētahi whāinga matua: te whakaiti i ngā pānga kino me te whakaora wawe i te hauora o te whakahaere. Ko te tikanga, ka wehea tēnei whāinga ki ētahi whāinga: te tiaki i te haumaru o te tangata, te pupuri i te haere tonu o ngā mahi nui, te whakarite i ngā whakawhitiwhiti kōrero tika me te ōrite, te ū ki te ture, te pupuri i te whakawhirinaki o ngā kaipupuri hea, me te pehi i ngā mate pūtea. Ko te whāinga hoki o te whakahaere raruraru ko te whakaputa akoranga kua akohia hei ārai i ngā mōrearea rite i te heke mai.
Ngā wāhanga o te whakahaere raruraru
He nui ngā tuhinga e whakaahua ana i te whakahaere raruraru hei huringa e whai ana i ngā wāhanga maha. Ko tētahi huarahi e whakamahia whānuitia ana ko: te aukati/te whakaiti, te whakarite, te urupare, me te whakaora.
1. Te ārai me te whakaiti i te pānga
Ko te arotahi o tēnei wāhanga ko te whakaiti i te tūponotanga o tētahi raruraru me tōna pānga. Ka whakahaerehia e ngā whakahaere te tautuhi mōrearea, ngā arotake haumarutanga, te tutuki i ngā ture, ngā whakapainga i ngā tikanga whakahaere paerewa (SOP), me te whakapakari i te ahurea haumaru me ngā tikanga matatika. Kei roto hoki i te whakaiti i te kanorau o ngā kaiwhakarato, te whakarei ake i te haumarutanga tukutuku, me te whakapakari i ngā mana whakahaere ā-roto hei ārai i te tinihanga.
2. Te Whakarite
Ko te whakarite ko te whakarite i tētahi whakahaere ki te tauhohe ina puta he raruraru. Ko ngā mahi noa ko te whakatū i tētahi rōpū whakahaere raruraru, te mahere a ngā kaipupuri hea, te whakawhanake i ngā mahere āwhatiwhati, te whakangungu me ngā whakatauira, me te whakawhanake i ngā tauira whakawhitiwhiti kōrero. I tēnei wā, ka whakatauhia hoki e te whakahaere te mekameka whakahaere me te hunga ka whakamanahia ki te whakatau i ngā whakataunga matua.
3. Whakautu
Ko te urupare ko te mahi tonu ka mahia ina puta he raruraru. Ko ngā kaupapa matua ko: te haumaru, te whakatau, te kohikohi i ngā meka, te whakahaere i te kōrero, me te mahi tahi me ngā rōpū o roto, o waho hoki (hei tauira, ngā kaiwhakahaere, ngā mana whakahaere, ngā hōhipera, ngā hoa mahi rānei). He mea nui te tere, engari kaua e whakararuraru i te tika. Ko te urupare pai e aro nui ana ki te whakatau kaupapa e ahu mai ana i ngā raraunga, te wehewehenga mārama o ngā mahi, me te whakawhitiwhiti kōrero mārama.
4. Te whakaora me te ako
Kia oti te whakahaere i te āhuatanga, ka uru te whakahaere ki te wāhanga whakaora: te whakaora i ngā mahi, te whakatika i ngā hanganga, te whakarato utu mēnā e tika ana, me te whakahoki mai i te whakawhirinaki a te marea. Ka whakahaerehia he aromatawai i muri i te raruraru (arotake i muri i te mahi) hei aromatawai i ngā mea i angitu me ngā mea e hiahia ana kia whakapaitia. Mai i reira, ka whakahoutia e te whakahaere āna tikanga whakahaere paerewa (SOP), ngā pūnaha tirotiro, ā, ka hangaia he kaha o te tīma kia kaha ake ai te manawanui i te aroaro o te raruraru e whai ake nei.
Ngā wāhanga matua o te whakahaere raruraru
Kia whai hua ai te kaupapa whakahaere raruraru, me whai whakaaro ki ētahi wāhanga matua:
– Te Kaiārahi me te Whakahaere: Me marino, me whakatau, me whai kawenga hoki ngā kaiārahi. Hei tauira, mā te whakahaere mārama ka āwhina i te ārai i te whakapoauau i te wā o te raruraru mā roto i ngā hanganga whakahau, ngā tūranga, me ngā tukanga whakapiki i te kaha.
– Te whakahaere mōrearea: Kāore te whakahaere mōrearea e tū takitahi; he hononga tata ki te whakahaere mōrearea. Ko te tautuhi mōrearea, te aromatawai pānga, me ngā rautaki whakaiti i ngā mōrearea te tūāpapa.
– Ngā Whakawhitiwhiti Kōrero mō te Wā Pōuri: Ka taea e ngā kōrero taupatupatu te whakanui ake i te āhuatanga. Me whai kaikōrero ngā whakahaere, me whai karere matua, me ngā kaupapa here whakawhitiwhiti kōrero ā-roto, ā-waho hoki, tae atu ki te whakamahinga o ngā pāpāho pāpori.
– Te mahi tahi a ngā tari katoa: Kāore e taea te whakahaere i tētahi raruraru e te tari kotahi. Me mahi tahi ngā mahi HR, ngā mahi ture, ngā mahi PR, te haumarutanga, ngā mahi hangarau mōhiohio, ngā mahi whakahaere, me te pūtea i roto i tētahi anga kotahi.
– Ngā rauemi me ngā mahi whakahaere: Ko te urupare ki ngā āhuatanga ohorere me whai pūtea, urunga ki ngā kaihoko, taputapu haumaru, tārua raraunga, me ngā rauemi tangata kua rite mō te whakatinana.
– Ngā Tikanga Matatika me te Whakatutukitanga: Ko te whakahaere raruraru e kore e aro ki ngā tikanga matatika ka arahi pea ki ngā raruraru anō. Me whai whakaaro ngā whakataunga ki te haumaru, te tika, me te tutuki i ngā ture.
Ngā mātāpono o te whakawhitiwhiti kōrero i roto i te wā raruraru
Ko te whakawhitiwhiti kōrero te āhuatanga tino kitea o te whakahaere raruraru, ā, he maha ngā wā ka whakatau i te angitu, i te kore rānei o te whakahaere raruraru. Ko ngā mātāpono noa ko: te whakawhitiwhiti kōrero tere engari tika, te mārama me te kore e whakaatu i ngā kōrero tairongo, te aroha ki ngā pāngia, ki ngā rōpū e pāngia ana, te ōrite o te tuku karere, me te whakapau kaha ki te mahi whakatika. Me karo ngā whakahaere i te whakapae wawe i ētahi atu, te huna i ngā meka, te whakaputa kupu whakaari rānei kāore e taea te pupuri. I roto i te horopaki o ngā pāpāho pāpori, he mea nui hoki te aroturuki i ngā kōrero a te marea kia mārama ai ngā whakahaere ki ngā tirohanga me te whakatika i ngā kōrero hē.
Te tūranga o te ahurea whakahaere me te rite hinengaro
Ehara i te mea ko ngā tuhinga whakamahere anake te kaupapa o te whakahaere raruraru, engari ko te ahurea anō hoki. Ko ngā whakahaere he ahurea haumaru, he tuwhera ki te pūrongo aituā, me te piri ki ngā tikanga, he kaha ake te manawanui. He mea nui anō hoki te rite o te hinengaro o te tīma: te kaha ki te mahi i raro i te pēhanga, te tere o te mahi tahi, me te whakatau i ngā whakataunga kore-tauhohe. Mā te whakangungu auau me ngā whakatauira raruraru ka āwhina i te hanga i ngā tikanga me ngā urupare a te whakahaere.
Te Katinga
Ko te whakahaere raruraru he pūkenga rautaki e whakatau ana i te oranga tonutanga o tētahi whakahaere i waenganui i te koretake. Mā te mārama ki te ariā—mai i ngā momo raruraru, ngā whāinga, ngā wāhanga, ngā wāhanga matua, tae atu ki ngā mātāpono whakawhitiwhiti kōrero—ka taea e ngā whakahaere te urupare ki ngā āhuatanga ohorere i roto i te huarahi ine me te kawenga. Kāore pea e taea te karo i ngā raruraru i ngā wā katoa, engari ka taea te whakahaere i ōna pānga. Ko ngā whakahaere kua tino rite, ehara i te mea ka taea te ora tonu engari ka taea hoki te hanga anō i te whakawhirinaki me te puta kaha ake i muri i te pahemotanga o tētahi raruraru.
