Te Tohutohu mō te Whakapai ake i te Oranga o ngā Kaimahi
Kei te piki haere te mōhiotia o te oranga o ngā kaimahi hei mea matua e whakatau ana i te hua o te whakahaere, te pono, me te manawanui i roto i ngā huringa. I waenganui i ngā tono mahi nui, te koretake o te ōhanga, me te tere haere o ngā whanaketanga hangarau, he maha ngā kaimahi e pāngia ana e te ahotea, te ngenge, te pakanga i te wāhi mahi, me te uaua ki te whakataurite i ngā tūranga mahi me te whānau. I roto i tēnei horopaki ka whai wāhi rautaki te kaiārahi: ehara i te mea he "āwhina raruraru" anake, engari he ratonga whanaketanga e āwhina ana i ngā kaimahi kia tipu, kia hauora ake te hinengaro, kia whai hua ake hoki i roto i ā rātou tūranga.
Te mārama ki te oranga o ngā kaimahi
Ko te oranga o te kaimahi e kapi ana i ngā āhuatanga tinana, hinengaro, pāpori, tae atu ki te taha pūtea. He tūāpapa nui te oranga hinengaro nā te mea ka awe i te whakamārama a te tangata i te mahi, te whakahaere i ngā kare ā-roto, te taunekeneke me ngā hoa mahi, me te whakatau kaupapa. Ko te oranga ka whai i te hihiri pumau, te wairua haumaru, te kaha ki te aro atu ki te ahotea, me ngā whanaungatanga mahi pai ake. I tetahi atu taha, ko te hekenga o te oranga ka kitea i roto i te pikinga o te ngaro mahi, te hekenga o te mahi, te pakanga whanaungatanga, me te nui o te hurihanga o ngā kaimahi.
Ka taea e ngā āhuatanga mahi o ēnei rā te whakanui ake i tēnei āhuatanga. Ko ngā whāinga kuiti, te whakawhitiwhiti kōrero tere, te ahurea "kei te mahi tonu", me ngā rohe mahi pōuriuri i te wā mahi mamao ka uaua ki ētahi kaimahi te whai wā okioki. Hei tāpiri, ko te whakama e pā ana ki ngā take hauora hinengaro ka ārahi i te tini ki te noho puku, ahakoa ki te kore e rongoatia, ka taea e ngā raruraru te whanake hei mate manukanuka, hei pouri, hei ngenge roa rānei. Mā te tohutohu ka whakaratohia he piriti hei wawahi i tēnei huringa mā te tautoko ngaio kua whakaritea, e aro ana ki te otinga.
He aha te mahi tohutohu i te wāhi mahi?
Ko te tohutohu he tukanga e whakarato ana i te tautoko hinengaro mā te kōrero arotahi, haumaru, me te huna i waenganui i te kaitohutohu me te kiritaki. I te wāhi mahi, ka taea te whakarato tohutohu e te tohunga hinengaro, he kaitohutohu ngaio, mā te Kaupapa Āwhina Kaimahi (EAP) rānei. He rerekē te arotahi, mai i te whakahaere i te ahotea me te whakatau i ngā pakanga ki te whakapai ake i ngā pūkenga kōrero ki te āwhina i ngā kaimahi ki te whakatere i ngā huringa mahi.
Ehara i te mea ko te "kōrero noa tetahi ki tetahi" te kaupapa o te tohutohu. Ka whakamahia e ngā kaitohutohu he huarahi pūtaiao hei āwhina i ngā kiritaki ki te mārama ki te pūtake o ngā raruraru, ki te tautuhi i ngā tauira whakaaro, i ngā whanonga rānei e kore e urutau ana, me te whakawhanake i ngā rautaki whakarerekētanga tūturu. Arā, ko te tohutohu he wawaotanga e āwhina ana i ngā kaimahi ki te whiwhi pūkenga ora me ngā pūkenga mahi e pā ana ki te oranga mō te wā roa.
Ngā painga o te tohutohu mō ngā kaimahi
1. Whakaitihia te ahotea me te mōrearea o te ngenge nui
Mā te tohutohu ka āwhina i ngā kaimahi ki te tautuhi i ngā pūtake o te ahotea, te wehewehe i waenga i ngā āhuatanga ka taea te whakahaere me ngā āhuatanga kāore e taea te whakahaere, me te whakawhanake i ngā rautaki aro atu pērā i te whakahaere wā, ngā tikanga whakangā, te whakatakoto rohe, me te whakatau kaupapa matua. Ka ako hoki ngā kaimahi ki te kite wawe i ngā tohu o te ngenge kia taea ai e rātou te mahi i ngā mahi ārai i mua i te kino haere o te mate.
2. Whakapai ake i te hauora hinengaro me te pumau o ngā kare ā-roto
He maha ngā raruraru mahi e ahu mai ana i ngā kare ā-roto kua kohia, kāore anō kia whakatauhia: te pouri, te manukanuka, te riri, te koretake rānei. Mā te tohutohu ka whakaratohia he wāhi haumaru hei tukatuka i ngā kare ā-roto, hei whakamana i ngā wheako, hei tūhura i ngā mahi tuturu. Ko ngā kaimahi he nui ake te pumau o te kare ā-roto, he nui ake te arotahi, he iti ake te urupare, ā, he nui ake te mahi tahi.
3. Whakapakari i ngā pūkenga whakawhitiwhiti kōrero me ngā whanaungatanga ā-iwi
He maha ngā wā ka puta te pakanga i roto i te tari mai i te kore whakawhitiwhiti kōrero, ngā whakaaro noa, ngā rerekētanga rānei o ngā momo mahi. Mā te tohutohu, ka taea e ngā kaimahi te ako i te whakawhitiwhiti kōrero pakari, me pēhea te tuku me te whiwhi urupare, me ngā rautaki hei whakatau i ngā pakanga me te kore e whakanui ake i te āhuatanga. Ka kitea te pānga i roto i te āhuarangi mahi hauora ake.
4. Whakanuia te whakapono ki a koe anō me te whai mana ki a koe anō
Ko ngā kaimahi e whakaaro ana "kāore i te pai" e pāngia ana rānei e te mate tinihanga, ka ngaro pea te maia ki te whakamātau, ki te whakapuaki whakaaro, ki te tango kawenga rānei. Ka āwhina te tohutohu ki te hanga i te mana whaiaro mā te whakahou i ngā whakapono whakawhāiti, te whakapakari i te aroha ki a ia anō, me te whakawhanake i tētahi mahere whanaketanga whaiaro ka taea te ine.
5. Tautokohia ngā whakawhiti me ngā panonitanga mahi
Ka taea e ngā hurihanga mahi, ngā whakatairanga, te hanga anō, tae noa ki te whakamutu mahi te whakaoho i te manukanuka me te whakapoauau tuakiri. Ka āwhina te tohutohu i ngā kaimahi ki te whakatū whāinga hou, ki te aromatawai i ngā kaha me ngā uara whaiaro, me te whakarite mō ngā ara mahi kia tino mārama. He mea nui hoki tēnei tukanga hei pupuri i te hihiri me te tumanako.
Ngā painga o te tohutohu mō ngā whakahaere
Ko ngā whakahaere e whakarato ana i te urunga ki te kaunhera ka whiwhi i ngā painga nui. Tuatahi, ka piki ake te hua nā te mea ka pai ake te aro o ngā kaimahi me te whakahaere i te ahotea. Tuarua, ka heke te ngaro me te kore e tae mai ki te mahi (te haere mai engari kāore e whai hua nā ngā take hinengaro). Tuatoru, ka pai ake te pupuri i ngā kaimahi nā te mea ka rongo ngā kaimahi kei te manaakitia, kei te tautokona hoki. Tuawhā, ka whānui ake te ahurea whakahaere, ka haumaru ake hoki te hinengaro, ka whakatairanga i te auahatanga me te mahi tahi.
Hei tāpiri, ka taea e te tohutohu te āwhina i te whakaiti i te pānga o te pakanga roa, e pau ai te wā o ngā kaiwhakahaere me ngā kaimahi HR. Ina whai pūkenga whakaoti rapanga ngā kaimahi, ka tere ake te aro atu o ngā whakahaere ki ngā wero.
Ngā momo ratonga tohutohu mō ngā kaimahi
Ka taea te whakarite i ngā ratonga tohutohu kia rite ki ngā hiahia o te whakahaere:
– Te whakataki takitahi (kanohi ki te kanohi, ipurangi rānei) mō ngā take whaiaro, take mahi rānei, pērā i te ahotea, te manukanuka, te taupatupatu rānei ki ngā rangatira.
– Te tohutohu ā-rōpū mō ngā take whānui, pērā i te whakarerekētanga ki ngā huringa kaupapa here, te hanga i te manawanui o te tīma, te tautoko rānei i ngā kaimahi hou.
– Ngā awheawhe hinengaro-mātauranga e whakaako ana i ngā pūkenga mahi, pērā i te whakahaere ahotea, te whakawhitiwhiti kōrero māia, te aro nui, me te whakahaere pūngao.
– He kaupapa whakauru te EAP (Kaupapa Āwhina Kaimahi) e whakarato ana i te tohutohu, ngā tuku tohutohu ngaio, me te tautoko ā-whatumanawa.
– Te kōrero tahi me ngā kaiwhakahaere hei āwhina i ngā kaiārahi ki te mārama ki ngā āhuatanga o te tīma, ki te whakahaere i ngā mema tīma e raru ana, me te hanga i tētahi ahurea mahi hauora.
Ko ngā kī ki te angitu ko te ngāwari o te uru atu, te whakapūmau i te muna, me te mārama o te whakawhitiwhiti kōrero mō te kaupapa kia kore ai ngā kaimahi e mataku ki te whakamahi i te ratonga.
Ngā mātāpono nui: te noho muna me ngā tikanga matatika
Ko te whakawhirinakitanga te pūtake o te tohutohu. Nō reira, me noho te muna hei kaupapa matua. Kaua ngā mōhiohio e tohaina ana e ngā kaimahi e whakamahia mō ngā aromatawai mahi, mō ngā kōrero pakiwaitara ā-roto rānei. Me whakamahi ngā whakahaere i ngā kaiwhakarato ratonga ngaio he paerewa matatika pakari, tae atu ki te whakaae a te kiritaki, ngā herenga muna (hei tauira, te mōrearea o te whara i a ia anō, i ētahi atu rānei), me ngā tuhinga haumaru.
Me aro atu hoki ki te whakama. Ka taea e ngā whakahaere te whakanui ehara te tohutohu i te tohu ngoikore, engari he taahiraa matatau hei pupuri i te hauora hinengaro me te mahi. Ina tautoko whānuitia e ngā kaiārahi, ka whakaitihia ngā arai hinengaro a ngā kaimahi ki te rapu āwhina.
Rautaki whakatinanatanga o ngā kaupapa tohutohu i roto i ngā kamupene
Kia tino pai ake ai te oranga o ngā kaimahi i roto i te kaupapa tohutohu, ka taea te whakamahi i ēnei rautaki:
1. Te mahere i ngā matea mā roto i ngā rangahau oranga, ngā uiuinga, te tātari rānei i ngā raraunga ngaro me te hurihanga o te mahi.
2. Te whiriwhiri i tētahi kaiwhakarato ratonga tohutohu matatau e mārama ana ki te horopaki o te whakahaere.
3. Hoahoahia he rerenga ratonga māmā, pērā i te rēhitatanga ngāwari, ngā kōwhiringa whakaritenga ngāwari, me ngā whakatakotoranga ipurangi mō ngā kaimahi mamao.
4. Te toro atu ki te iwi i ngā wā katoa, tae atu ki te mātauranga mō te ahotea, te ngenge nui, me te wā tika hei rapu āwhina.
5. Aromatawai ā-wā mā te whakamahi i ngā tohu pēnei i te reiti whakamahi ratonga, ngā urupare a ngā kaiwhakamahi, me ngā huringa ki ngā raraunga HR (me te kore e takahi i te muna).
Me tautoko hoki ngā kaupapa tohutohu e ngā kaupapa here whakahaere pakari. Kāore e tino pai te tohutohu mena kei te noho kino tonu te ahurea mahi, kāore e taea te whakarite i ngā mahi, kāore rānei he wāhi okiokinga mō ngā kaimahi. Nō reira, he tino whai hua te tohutohu ina whai wāhi atu ki tētahi pūnaha oranga whānui.
Te Katinga
He haumitanga nui te tohutohu mō te whakapai ake i te oranga o ngā kaimahi, i te taha hinengaro me te taha pāpori. Mō ngā kaimahi, ka āwhina te tohutohu ki te whakahaere i te ahotea, te whakapakari i te manawanui, te whakapai ake i ngā whanaungatanga, me te ārahi i ngā ara mahi. Mō ngā whakahaere, ka whai wāhi te tohutohu ki te hua, te pupuri i te kaimahi, me te ahurea mahi hauora. I tēnei wā o te mahi pēhanga nui me te huringa tere, ehara te whakarato urunga ki te tohutohu i te kōwhiringa whiriwhiri engari he mea nui hei pupuri i te pumau o te tangata me ngā whakahaere i te wā kotahi.
Mā te whakauru i ngā ratonga tohutohu matatika, e wātea ana, me te tautoko i tētahi ahurea mahi atawhai tangata, ka taea e ngā kamupene te waihanga i tētahi taiao e "ora" ai ngā kaimahi, e tupu pai ai hoki.
