Ngā Hipanga ki te Hoahoa i ngā Kaupapa Here a te Kamupene
Ko ngā kaupapa here a te kamupene ngā "ture o te kēmu" e ārahi ana i ngā whanonga, ngā tikanga mahi, me te whakatau kaupapa i roto i tētahi whakahaere. Mā ngā kaupapa here pai ka āwhina i ngā kamupene ki te mahi tonu, ki te whakaiti i te mōrearea, ki te whakapai ake i te tutuki i ngā ture, me te whakarite kia mārama ngā kaimahi katoa ki ngā paerewa e tumanakohia ana. Ki te kore he kaupapa here mārama, ka ngāwari ngā kamupene ki te raru i roto i ngā pakanga ā-roto, te taupatupatu o te mana, me te heke o te hua nā ngā whakataunga motuhake. Nō reira, ko te hanga kaupapa here a te kamupene ehara i te tuhi tuhinga noa iho; me whakarite te tukanga, me whakauru ngā kaipupuri hea, me te whakarite ki te rautaki pakihi.
Anei ngā mahi hei hanga i tētahi kaupapa here whai hua a te kamupene, mai i te tautuhi i ngā matea ki te whakatinanatanga me te aromatawai.
1. Kia mārama ki ngā whāinga me ngā uara pakihi a te kamupene
Ko te taahiraa tuatahi ko te whakarite kia tautokona e ngā kaupapa here kua whakatakotoria te ahunga o te kamupene. Pātai atu: He aha ngā whāinga rautaki a te kamupene mō tēnei tau me ngā tau torutoru e whai ake nei? Hei tauira, me whai kaupapa here te kamupene e arotahi ana ki te whakawhānui i te mākete hei tautoko i te tauine, ngā paerewa ratonga, me te whakahaere kounga. I taua wā, ko ngā kamupene e mahi ana i roto i ngā ahumahi tino ture, pērā i te pūtea, te hauora rānei, me whakatairanga i te tutuki i ngā whakaritenga me te whakahaere mōrearea.
Haunga te rautaki, me whakaata hoki ngā uara o te kamupene i roto i ngā kaupapa here. Mēnā he pono te kamupene, me pakari ngā kaupapa here ārai-tinihanga, taupatupatu pānga, me te whakamōhio i ngā hē. Mēnā he kaupapa matua te haumaru, me waiho te kaupapa here OHS (Haumaru me te Hauora Mahi) hei anga mahi tuturu, kaua hei tikanga noa iho.
2. Tāutuhia ngā hiahia kaupapa here me ngā kaupapa matua
Kāore e hiahiatia kia arohia ngā mea katoa i te wā kotahi. Tuhia he rārangi o ngā wāhanga e tino hiahiatia ana he aratohu tuhituhi. Ko ngā wāhanga matua ko:
– Rauemi Tangata: kimi kaimahi, hāora mahi, wā hararei, whiu, aromatawai mahi, whakamahinga o ngā whare o te kamupene, me ngā kaupapa here ārai-whakatoi.
– Ngā mahi whakahaere: ngā paerewa ratonga, ngā tikanga mahi matua, te hokohoko, te whakahaere rawa, me te whakahaere kounga.
– Pūtea: whakamanatanga whakapaunga, whakahokinga moni, whakahaere moni, arotake ā-roto.
– Hangarau mōhiohio: haumarutanga raraunga, whakamahinga īmēra me te taputapu, urunga pūnaha, tārua raraunga.
– Te whakatutuki i ngā whakaritenga me ngā tikanga matatika: te taupatupatu pānga, ngā koha, ngā tikanga matatika, te whakamōhio i ngā kaiwhakapae.
– K3 me te haumarutanga: ngā tikanga haumaru, te whakahaere i ngā aituā, ngā āhuatanga ohorere.
Whakaritea ngā kaupapa here whai pānga nui: ko ērā e pā ana ki ngā mōrearea ture, ngā mōrearea pūtea, te haumaru, me te ingoa pai o te kamupene.
3. Te kohikohi raraunga, ngā ture, me ngā mahi pai rawa atu
Me ahu mai ngā kaupapa here whai hua i ngā meka me ngā whakaritenga. I tēnei wā, kohikohia:
– Ngā ture kāwanatanga e tika ana (te mahi, te tiaki raraunga, te taake, ngā paerewa ahumahi, me ētahi atu).
– Ngā kirimana me ngā whakaaetanga me ngā kiritaki/hoa mahi he herenga ā-ture tā rātou (hei tauira, te noho muna me te SLA).
– Ngā mahi a te kamupene o nāianei, tae atu ki ngā "tikanga" kua whakatinanahia engari kāore anō kia tuhia.
– Ngā paearu, ngā mahi pai rānei mai i te umanga, inā koa mō ngā wāhanga uaua pēnei i te haumarutanga mōhiohio, te ārai utu rānei.
Mena e tika ana, whakauruhia he kaitohutohu ture, he kaitohutohu hanganga ture rānei, kia kore ai he tuhinga e taupatupatu ki te ture.
4. Whakatauhia te whānuitanga, te whakamāramatanga, me te hanganga o te kaupapa here
I mua i te tuhituhi, whakamāramahia mā wai tēnei kaupapa here e pā, āhea, me raro i ngā āhuatanga aha. Nā te koretake o te whānuitanga, ka uaua te whakatinana i te kaupapa here.
Ko ngā kaupapa here pai he hanganga paerewa mō te ngāwari ki te pānui me te ōrite, hei tauira:
1. Taitara kaupapa here
2. Te kaupapa (te take i hangaia ai te kaupapa here)
3. Whānuitanga (ko wai e herea ana)
4. Te whakamāramatanga o ngā kupu (kia kore ai e maha ngā whakamāramatanga)
5. Ngā tikanga/ture matua
6. Ngā tūranga me ngā kawenga (mā wai e mahi i te aha)
7. Ngā tikanga e pā ana (mēnā he SOP e pā ana ki ngā mea e pā ana)
8. Ngā whiu/ngā hua (mō ngā takahi ture)
9. Ngā tuhinga tohutoro (ngā ture, ngā paerewa, ngā puka)
10. Te rā whai mana me te huringa arotake
Mā te ōrite o ngā whakatakotoranga ka māmā ake te kimi mōhiohio mā ngā kaimahi, ā, ka āwhina hoki i ngā arotake ā-roto.
5. Tuhia ngā kaupapa here mā te whakamahi i te reo mārama, e tika ana hoki.
Ko tētahi hapa noa i roto i ngā kaupapa here a te kamupene ko te reo "ture rawa", e uaua ai te mārama. Ko te mea pai, me whakamahi ngā kaupapa here i te reo māmā, tika hoki ka taea te whakamahi ki ngā āhuatanga o ia rā.
Ko ētahi mātāpono tuhituhi:
– Whakamahia ngā rerenga kōrero hihiri, poto hoki.
– Kaua e whakamahi i ngā kupu koretake pēnei i te “inā hiahiatia” me te “e ai ki ngā tikanga” me te kore he paearu.
– Tāpirihia he tauira poto mēnā he kaupapa pea e wātea ana ki te whakamārama, hei tauira he tauira o tētahi taupatupatu pānga, he momo raraunga matatapu rānei.
– Te wehewehe i waenga i ngā kaupapa here (ture) me ngā tukanga (tikanga). E whakamārama ana ngā kaupapa here i te "aha" me te "he aha", ko ngā tukanga ia e whakamārama ana i te "pēhea".
Mena he roa te kaupapa here, whakamahia ngā taitara iti, ngā ira matua, me ngā ripanga poto kia māmā ake ai te matawai.
6. Whakauruhia ngā kaipupuri whakaaro mō ngā whakaaro
He maha ngā wā ka kore e angitu ngā kaupapa here i hangaia takitahitia ina whakatinanahia nā te mea kāore e hangai ki ngā āhuatanga o te mahi. Nō reira, whakahaerehia he arotake mahi-maha. Whakauruhia ngā rōpū pēnei i:
– Ngā kaupapa here mō te HR mō ngā mahi
– Ture/whakatutukitanga mō ngā āhuatanga ture
– Te pūtea mō ngā kaupapa here me te whakahaere whakapaunga
– Hangarau Mōhiohio mō te haumarutanga mōhiohio
– Tumuaki o ngā mahi mō te whakatutuki i ngā whakaritenga tukanga mahi
– Te māngai mō ngā kaiwhakahaere raina/kaimahi mō ngā whakauru mahi ā-marae
Ko te whāinga o tēnei wāhanga he tautuhi i ngā raruraru pea i te wā tōmua: mēnā ka taea te whakatinana i te kaupapa here, mēnā he nui rawa te kawenga whakahaere, mēnā he taupatupatu ki ētahi atu kaupapa here, ā, mēnā he ōrite ngā whiu.
7. Whakawhanakehia ngā tikanga whakaae me te whakamana
Kia whakahoutia, me whakaaetia ōkawa ngā kaupapa here e tētahi mana whai mana, pērā i te Poari Kaiwhakahaere, te Tumu Whakahaere Matua, te Komiti Kaupapa Here/Whakaae rānei. Me tautuhi anō hoki te taumata whakamanatanga: ko ngā kaupapa here rautaki ka whakaaetia e te poari kaiwhakahaere, ko ngā SOP whakahaere ka whakaaetia e ngā upoko wāhanga—engari me hangai tonu ki te kaupapa here matua.
Me whai i te tuhinga whaimana:
– te nama me te putanga o te tuhinga
– te rā whai mana
– te kaipupuri kaupapa here e whakahaere ana
– hītori whakahou (rārangi huringa)
He mea nui tēnei hei ārai i te horapa o ngā putanga tawhito, hei āwhina hoki i te whakaatu i ngā taunakitanga i te wā o ngā arotake.
8. Te whakawhanaungatanga me te whakangungu (kaua ko te tuku īmēra anake)
Kāore ngā kaupapa here e mārama aunoatia ana nā te mea kua tukuna ki te ipurangi. Whakamaherehia te toro atu i runga i te taumata mōrearea:
– Mō ngā kaupapa here nui (ārai i te utu whakapati, haumarutanga raraunga, OHS), whakahaerehia he whakangungu whakahau me ngā pātai poto.
– Mō ngā kaupapa here o ia rā, ka taea tēnei te waiho hei wā whakamōhiotanga, hei pānui poto, hei aratohu whārangi kotahi rānei.
– Me whakarite kia whiwhi ngā kaimahi hou i ngā kaupapa here matua i te wā whakauru.
Tāpirihia he tikanga, he kōrero rānei mō te "whakaae" kua pānuihia, kua māramahia hoki e koe, inā koa mō ngā kaupapa here ka pāngia pea e te ture.
9. Whakatinanatanga: whakauru i ngā kaupapa here ki roto i ngā tukanga mahi
Ka whai mana ngā kaupapa here mēnā ka "whakaurua" ki roto i te pūnaha. Hei tauira:
– Me hono ngā kaupapa here whakapaunga ki te rere o te whakaaetanga i roto i te tono pūtea.
– Me hono ngā kaupapa here urunga raraunga ki tētahi pūnaha whakahaere urunga e hangai ana ki ngā tūranga.
– Me hono ngā kaupapa here whiu ki ngā tukanga tirotiro a te HR me te tuhi i ngā takahi ture.
Me whakatau hoki ko wai e aroturuki ana i te tutuki i ngā whakaritenga, me pēhea te tuku pūrongo, me ngā tohu e whakamahia ana hei ine i te whakatinanatanga.
10. Te aroturuki, te aromatawai me ngā whakapainga ā-wā
Ka huri te taiao pakihi: ngā ture hou, ngā tauira mahi ranu, ngā tūmomo mōrearea ipurangi, ngā huringa rānei o te hanganga whakahaere. Nō reira, me arotake ngā kaupapa here i ia wā, hei tauira, i ia 12 marama, i ngā wā rānei ka puta he huringa nui.
Whakahaerehia he aromatawai i runga i:
– ngā kitenga arotake ā-roto/ā-waho
– ngā aituā me ngā take o ngā takahi ture
– ngā urupare a ngā kaimahi me ngā kaiwhakahaere
– te whai huatanga o te tukanga (ahakoa he uaua rawa, he koretake rānei)
Me whakahou te kaupapa here kua whakahoutia, me tohua ki tētahi putanga hou, ā, me tango te putanga tawhito mai i te tohatoha.
Te Katinga
He tukanga rautaki te hoahoa i ngā kaupapa here a te kamupene e whakakotahi ana i te tirohanga pakihi, te tutuki i ngā ture, me ngā āhuatanga whakahaere. Ehara i te mea he tuhinga ōkawa noa iho te kaupapa here pai, engari he taputapu hei hanga i tētahi ahurea mahi pumau, haumaru, me te whai hua. Mā ngā mahi kua whakaritea—mai i te mārama ki ngā whāinga, te whakatakoto kaupapa matua, te whakawhanake i ngā tauira mārama, te whakauru i ngā kaipupuri hea, me te whakahaere i te aroturukitanga auau—ka taea e ngā kamupene te whakatutuki i ngā kaupapa here e tino whakamahia ana, e māramahia ana, ā, he pānga tūturu ki te mahi a te whakahaere.
Ki te hiahia koe, ka taea e au te āwhina i a koe ki te waihanga i tētahi tauira kaupapa here a te kamupene (hei tauira, kaupapa here mō te wehenga mahi, kaupapa here mō te whakamahinga o ngā taputapu hangarau mōhiohio, waehere whanonga rānei) kua whakaritea mō tō ahumahi me te rahi o te kamupene.
