Ngā Hipanga hei Whakahaere i tētahi Rautaki Putanga
Ko te rautaki putanga he mahere kua whakaritea mō te whakamutu i te whai wāhi ki tētahi pakihi, haumitanga, kaupapa rānei i roto i te huarahi tino whai hua, tino haumaru, me te ine. He tokomaha e whakaaro ana he mea nui te rautaki putanga ina kore e pai te haere o tētahi pakihi. Inaa, mā te rautaki putanga kua whakaritea pai ka āwhina i ngā rangatira pakihi me ngā kaipupuri moni ki te whakatau whakaaro nui: āhea me noho, āhea me huri, me āhea me puta. Mā te rautaki putanga, kāore koe e waiho i te mutunga o tō pakihi ki te tūponotanga, engari ka whakahaere i a ia mā roto i ngā mahi mārama.
Ko ngā mahi e whai ake nei ko ngā mahi nui hei whakatinana i tētahi rautaki putanga kia noho whakamaheretia tonutia ai te tukanga putanga, kia whakaitihia ai ngā mōrearea, kia whakanuia ai hoki te uara ka taea e koe te hopu.
1. Whakatauhia te whāinga putanga mai i te tīmatanga
Ko te taahiraa tuatahi ko te tautuhi i ō whāinga: he aha koe i hiahia ai ki te wehe atu, me te aha te hua whakamutunga e hiahiatia ana e koe. Ka rerekē pea ngā whāinga putanga atu, hei tauira:
– E hiahia ana koe ki te whiwhi hua nui rawa atu (te hua whakapaipai).
– E hiahia ana ki te whakaiti i te taumahatanga whakahaere, me te arotahi ki ētahi atu pakihi.
– E hiahia ana ki te reti, ki te whakatapua rānei te wā ki te whānau.
– Āraia ngā mōrearea nui ake ina huri te mākete.
– Me whai moni whakawātea mō ētahi hiahia.
Ka pāngia te rautaki kua whiriwhiria e ngā whāinga mārama. Tērā pea ka whiriwhiria e te tangata e rapu ana i te reti pai te hoko pakihi āta haere, te whakatipu whānau rānei, engari ko te kaipupuri moni e rapu ana i ngā hua tere ka whiriwhiria pea ki te hoko hea ina teitei ngā uara.
2. Kōwhiria te momo rautaki putanga tika
Kia oti ngā whāinga te whakatū, whakatauhia te āhua o tētahi rautaki putanga. Ko ētahi o ngā kōwhiringa rautaki putanga noa ko:
1. Te hoko i te pakihi ki tētahi atu rōpū (te hoko)
Ka hokona e koe te katoa, tetahi wāhanga rānei o te pakihi ki tētahi atu kamupene, ki tētahi atu tangata rānei.
2. Hanumitanga (whakakotahitanga)
Ka hanumi ngā pakihi me ētahi atu hinonga hei whakawhānui i tō rātou tauine me te whakanui ake i tō rātou uara. Ka taea e ngā rangatira te wehe atu i tētahi wāhanga, i tētahi wāhanga rānei i muri i te hanumitanga.
3. IPO (Tukunga Tūmatanui Tuatahi)
Kua whakarārangihia ngā kamupene ki te mākete hea, ā, ka hokona e ngā kaipupuri tetahi wāhanga o ā rātou hea mā roto i ngā mākete whakapaipai. Ko te tikanga, me nui te tauine pakihi me te nui o te whakarite mō tēnei.
4. Hokonga Whakahaere (MBO)
Ka hokona e te whakahaere ā-roto tētahi pakihi. He pai tēnei mēnā he kaha te tīma ā-roto, ā, kua mārama kē ki ngā mahi.
5. Te tukunga whānau
Ka whakawhitia te mana ki te whānau, ki te whakatipuranga rānei e whai ake nei. Ehara tēnei i te "hoko atu", engari he wāhanga tonu o te putanga i roto i te horopaki o te whakawhiti mana.
6. Whakakorenga
Te kati i te pakihi me te hoko atu i ngā rawa. Ka whiriwhiria tēnei i te nuinga o te wā ina kore e taea te mahi i te pakihi, ina kore rānei he kaihoko.
He rerekē ngā hua ture, taake, me ngā mōrearea o ia kōwhiringa, nō reira kaua te whiriwhiri i tētahi rautaki e tūpono noa.
3. Whakahaerehia he aromatawai mō ngā āhuatanga pakihi me te rite o roto
Ko te rautaki putanga angitu e whakawhirinaki ana ki te āhua o te pakihi. Me arotake hohonu kia mōhio ai mēnā kua rite te pakihi mō te hokohoko, te whakawhiti rānei. Me whakauru ki te aromatawai:
– Te hauora pūtea (te rere o te moni, te hua, te nama).
– Te hanganga utu me te whai huatanga o te whakahaere.
– Te kaha o te hua, te wāhi mākete, me te tūranga whakataetae.
– Te kounga o ngā rauemi tangata me te whakawhirinaki ki te rangatira.
– Te whakatutukitanga ture: ngā whakaaetanga, ngā kirimana, ngā taake, me ngā tautohe pea.
Ki te tino whakawhirinaki te pakihi ki te rangatira, ka heke te uara nā te mea ka kite ngā kaihoko i te mōrearea nui ina wehe te rangatira. Nō reira, ko te mahere pai mō te putanga atu he whakapakari i ngā pūnaha me ngā tīma.
4. Whakaritea ngā pūrongo pūtea kia ma, kia taea hoki te arotake
He maha ngā putanga kore angitu, ngā utu hoko kua heke rānei, nā te koretake o te pupuri pukapuka. Ka tirotirohia e ngā kaihoko, e ngā kaipupuri moni rānei, ā, ko ngā tuhinga pūtea te mea tuatahi e arotakehia ana e rātou. Kia tino mohio kei a koe:
– Ngā tauākī hua me ngā mate, ngā pepa toenga, me ngā tauākī rerenga moni mō ngā tau 2–3 kua hipa.
– Te whakatauritenga taake me te taunakitanga o te ripoata.
– Rārangi o ngā rawa, ngā rarangi taonga, me ngā nama.
– Te wehewehe i ngā whakawhitiwhitinga whaiaro mai i ngā whakawhitiwhitinga pakihi.
– Ki te taea, whakamahia ngā kaitātari kaute o waho hei whakapiki i te mana o te kamupene.
Mā te pai o ngā pūrongo pūtea ka māmā ake ngā tataunga aromatawai, ka tere ake hoki ngā whiriwhiringa.
5. Tātaihia te uara pakihi i runga i te pono
He mea nui te aromatawai i te wā e puta ai, inā koa ka hokona, ka whakakotahitia rānei tētahi pakihi. Me mārama koe ki te uara o tētahi pakihi mai i ngā tirohanga maha:
– Huarahi whiwhinga moni: i runga i ngā matapae mō ngā hua me ngā rerenga moni ā muri ake nei.
– Te huarahi mākete: te whakatairite ki ngā whakawhitiwhitinga a ngā kamupene ōrite.
– Huarahi e hangai ana ki ngā rawa: ka tatau i te uara kupenga o ngā rawa.
Mā te aromatawai pono koe e āwhina ki te whakatakoto i tētahi utu ūnga, me te mārama ki ngā āhuatanga ka taea te whakapiki i te uara (hei tauira, te moni whiwhi auau, ngā kirimana wā roa, te waitohu kaha, ngā IP/pateni rānei).
6. Whakapai ake i ngā "pūtake hokohoko" o te pakihi i mua i te wehenga atu
I mua i te whakatinanatanga o tētahi putanga, e 6–24 marama te roa o te whakarite kia pai ake ai te ataahua o te pakihi. E mōhiotia ana tēnei ko te "rite putanga". Ko ētahi o ngā mahi noa ko:
– Waihangahia ngā SOP me ngā pūnaha mahi kua tuhia.
– Whakakahangia te whakahaere waenga kia haere tonu ai te pakihi me te kore he rangatira.
– Whakaitihia ngā utu koretake, me te whakapiki ake i ngā hua.
– Te whakapūmau i ngā kirimana kiritaki me ngā kaiwhakarato mō te wā roa.
– Whakakaha i te waitohu me ngā hongere hokohoko pumau.
– Whakatauhia ngā take ture, ā, karohia ngā tautohe tuwhera.
He māmā noa te whāinga: kia āhua "kua rite te pakihi ki te tīmata" me te iti o te mōrearea ki ngā kaihoko.
7. Whakaritea he rārangi wā me te horopaki putanga
Kāore te putanga pai i te ohorere. Waihangahia he rārangi wā e whakauru ana i ngā rā whainga, ngā tohu matua, me ngā horopaki mō ngā āhuatanga e huri haere ana. Hei tauira:
– Āhea te tīmatanga ki te rapu kaihoko, kaipupuri moni rānei.
– Āhea ka tīmata te tirotiro tika?
– Āhea e whakaarohia ana ka oti te tauwhitinga.
– Ngā horopaki mēnā kāore te utu e tika ana, mēnā ka heke te mākete, mēnā rānei ka puta mai tētahi kaiwhakataetae nui.
Mō ngā āhuatanga, kāore koe e mataku ina huri ngā āhuatanga. Ka taea hoki e koe te whakatakoto herenga: ngā utu iti rawa, ngā herenga nama, ngā tikanga utu rānei.
8. Whakaritea ngā āhuatanga ture me te hanganga tauwhitinga
Ko te hanganga tauwhitinga te mea e whakatau ana i te haumarutanga o kōrua ko te kaihoko. Kōrero ki ngā kaitohutohu ture me ngā kaitohutohu tāke hei whakarite:
– Te momo hoko: te hoko rawa, te hoko hea rānei.
– Ngā tikanga utu: moni, utunga wāhanga, whiwhinga moni rānei (i runga i ngā whāinga mahi).
– Ngā wāhanga kore whakataetae me ngā wāhanga muna.
– Te whakawhiti me te tuku: te roa o te wā e noho tonu ai te rangatira tawhito hei āwhina.
– Te whakawhiti i ngā kirimana kaimahi, ngā rīhi, me ngā mahi tahi a ngā hoa mahi.
Mā ngā hapa ture ka tūpono koe ki te mōrearea i muri i te putanga, ka ngaro rānei tō tika ki te utu.
9. Te rapu kaihoko/kaipupute moni me te whakahaere whiriwhiringa
Mena he hoko, he whakakotahitanga rānei te putanga atu, me whai rautaki koe hei kimi i te kaitono tika. Ko ngā kōwhiringa ko:
– Te whakamahi i tētahi kaihokohoko pakihi, i tētahi kaitohutohu hokohoko me te hoko rānei.
– Tuku atu ki ngā kaiwhakataetae, ki ngā kaiwhakarato, ki ngā kamupene rānei e hiahia ana ki te whakawhānui.
– Te whakapā atu ki ngā kaipupuri moni rautaki e tika ana mō te umanga.
I te whiriwhiringa, kaua e arotahi ki te utu anake engari ki ngā tikanga me ngā herenga anō hoki: te tikanga utu, ko wai ka utu i te nama, ngā mea ka pā ki ngā kaimahi, me te nama mō ngā kereme i muri i te whakawhitiwhitinga. Ko te whiriwhiringa pai e rapu ana i te huarahi e whai hua ai te katoa, me te tiaki tonu i ōu painga.
10. Te whakahaere i te whakawhiti me te whakarite kia pumau tonu i muri i te putanga
Ehara i te mea ko te hainatanga i tētahi whakaaetanga anake te take o te wehenga atu; ko te whakawhiti e whai ake nei. Waihangahia he mahere whakawhiti e whakauru ana i ēnei:
– Te whakawhiti mātauranga (hua, kiritaki, tukanga).
– Te whakawhiti i te urunga pūnaha, ngā pūkete me ngā raraunga.
– Te whakawhitiwhiti kōrero ki ngā kaimahi me ngā kiritaki.
– Te tautoko mai i te rangatira o mua mō tētahi wā kua whakaritea mēnā ka whakaaetia.
Mā te whakawhiti maeneene ka whakaiti i te mōrearea o ngā taupatupatu, ka tiakina tō ingoa pai, ā, ka whakarite kia kore e whakararuraruhia ngā utunga whakamutunga (hei tauira, ngā mahere utunga, ngā whiwhinga moni rānei).
Te Katinga
He wāhanga nui te rautaki putanga mō te whakahaere pakihi me te haumi, ehara i te tohu o te tuku. Mā te tautuhi i ō whāinga, te whiriwhiri i te momo putanga tika, te whakarite i ō pūtea, te tatau i tō aromatawai, te whakapai ake i tō rite pakihi, te whakatakoto i tētahi wātaka, te whakarite i ngā āhuatanga ture, me te whakahaere tika i te whakawhiti, ka taea e koe te putanga me te mana me te hua. Mā te rautaki putanga pai ka hoatu ki a koe te mana whakahaere mō tō heke mai—ahakoa he tīmatanga hou, he whakapūmau i ngā hua o tō mahi, he whakaiti rānei i ngā mōrearea koretake.
Ki te hiahia koe, ka taea e au te whakarite i tēnei tuhinga kia tino motuhake ake: ngā rautaki putanga mō ngā pakihi iti me ngā pakihi iti, ngā pakihi hou, ngā kaipupuri hea/moni matihiko, ngā pakihi whānau rānei, tae atu ki ngā rangahau take me tētahi rārangi arowhai o ngā tuhinga hei whakarite.